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Williamson Cadillac - Service Center

Miami, FL

4.6
3,230 Reviews

3,230 Reviews of Williamson Cadillac - Service Center

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November 23, 2020

Skip is amazing. He is always there when I need him. Roadside service is also so fantastic. Manny is absolutely the beat. I love the overall service at Williamson!! More

by LISA.BLUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Nov 24, 2020 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 23, 2020

Erik was phenomenal to deal with. A true professional in every sense. Kept me updated the entire time and made my service experience a delightful one. Thanks More

by Kenjoseph2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Williamson Cadillac responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 22, 2020

. Dealer said he required 2hrs for allignment and replacement of rear tires. After 3hrs came in from street not service side max temp after joyride. More

by Hewlett_frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Nov 24, 2020 -

Williamson Cadillac responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 21, 2020

Excellent services very professional No waiting on line Excellent services very professional No waiting on line The services department very knowledgeable special Tony Martinez one of the best on your More

by pupylove1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Williamson Cadillac responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 21, 2020

I have had my Buick serviced at your company since I purchased it in 2013. The attention has been the best with positive results each time. More

by CONSULTMYH
Recommend Dealer
Yes
Employees Worked With
Mike McKesson always rates a 5.
Nov 24, 2020 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 21, 2020

My experience was an awesome one. My service person Carmen did an excellent job making me appreciate my experience. Gloria Wedderburn Thank again Carmen A More

by glowedde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Williamson Cadillac responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 19, 2020

Normally I get excellent service, and I tell everyone but yesterday was bad. Told me oil change would last 45 min to hour and they would text when complete. After one and a half hours I went to ask and they More

by BARBRA0
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Nov 19, 2020 -

Williamson Cadillac responded

We apologize for the delay in returning your car to you after the service work was completed. Thank you for pointing this out to us so we can work on improving our processes here at the dealership.

November 19, 2020

was greeted very nice and very polite. I explained I am here for an oil change and the backup camera is blurry and showed it to the adviser who agreed with me. with in an hour I got a call that the car is More

by haimaero
Recommend Dealer
No
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Williamson Cadillac responded

We apologize for the delay in returning your car to you after the service work was completed. Thank you for pointing this out to us so we can work on improving our processes here at the dealership.

November 18, 2020

When it comes to the service writer Carlos Gomara he very generous, polite, and always helpful with my needs. Now when it comes to parts availability in order to replace my rear factory leaking window I was More

by WCAC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gomara
Nov 18, 2020 -

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 18, 2020

I can honstly say, I don't mind having to service my truck. Going to Williamson is like going to a friends home. I only wish very service related experience I deal with, would be half as good!!! Per More

by fmarante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Williamson Cadillac responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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