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Williamson Cadillac - Service Center

Miami, FL

4.7
3,440 Reviews

3,440 Reviews of Williamson Cadillac - Service Center

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January 27, 2021

Great to do business with and they try to help you with your cars needs. They want to know and understand the issues with the car and want to resolved them. More

by cmflores0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Zayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo the porter/ driver. , Carlos Gomara, Skip Moosang
Jan 28, 2021 -

Williamson Cadillac responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 27, 2021

The overall service was excellent. Everyone at the dealership has a positive attitude. I would highly recommend this Cadillac Dealer to those seeking quality service. More

by momiami33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Jan 28, 2021 -

Williamson Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 27, 2021

Excellent place ,great customer service keep up the good work.niw with covid was a little crowded too many people at one time, thatdmy only complain More

by WAWA803 Lourdes Llerena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Jan 28, 2021 -

Williamson Cadillac responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 27, 2021

Everything was smooth. I only wait an hour. They did a good job and tut service was excellent. After i paid at the cashier it took less than 10 minutes to bring me my car More

by PANCHOPEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Williamson Cadillac responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 27, 2021

Mickey is great to deal with. In all my years I have never considered purchasing my next new vehicle based on a service provider. That’s saying a lot considering I buy a new vehicle about every 24 mon More

by DALEA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Jan 28, 2021 -

Williamson Cadillac responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 26, 2021

Waited more than an hour for a rental. My truck has been giving me non stop issues to include brakes going out and it can't get diagnosed unless check engine light stays on. Has happened a few times already More

by CARLOS.1663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Williamson Cadillac responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 26, 2021

Tony Martinez one of the best employed, always give been me 100% off his experience and a good human been. Hi ask me about my family More

by CLARAVARGAS48
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 26, 2021

Always excellent service. Been going there for 13 years and always get the best service. John Varela was great in getting me in and out of there quickly with all the work done. More

by Jlopez7825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 25, 2021

Excellent service, Carmen is always so helpful and wonderful as my service advisor and goes out of her way to make me feel safe! I am very very happy with the service I get from Williamson Cadillac! T More

by CS222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 22, 2021

I truly enjoy taking my car in for service! My service advisor, Skip, is alway kind, efficient, and pays attention to every detail. The service area is clean and food and drink are served while we wait More

by OLSENDORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Gonzalez, Skip Moosang
Jan 25, 2021 -

Williamson Cadillac responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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