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Williamson Cadillac - Service Center

Miami, FL

4.6
3,236 Reviews

3,236 Reviews of Williamson Cadillac - Service Center

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September 09, 2020

i want to commend your service dept. very courteous, attention to detail and professional. from the service dept. to the service managers excellent service. that's why I come to Williamson. More

by aidal661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Sep 10, 2020 -

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 05, 2020

Kind and prompt attention after once arriving beginning with valet, very courteous welcoming. Once meeting with service advisor, there was an excellent communication there on. More

by Rolls-royce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Williamson Cadillac responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 03, 2020

Appreciate Tony keeping me informed with update on repair. Thankful for ride home after leaving vehicle at dealer for repair and ride back to dealer to pick up vehicle. Tire price match great. More

by TITISREDHEART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Williamson Cadillac responded

Thank you for your great review! We're glad to have Tony on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 01, 2020

Tony Martinez is very professional! Great to deal with always willing to help! Make us feel like we are part of Williamson Cadilac family! Thank More

by JLSUBIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 01, 2020

Always the best service. My service representative Skip Moosang is the best. All staff members are pleasant, professional, and helpful. Was in and out in less than an hour for my oil change and tire rotati More

by STONECRABNANCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Sep 01, 2020 -

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 01, 2020

I’ve been a customer of Williamson Cadillac for over 25 years - simply the best service in Miami and will hopefully remain a customer for many years more. More

by JOSEHOCKEY9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Roberts, Skip Moosang
Sep 03, 2020 -

Williamson Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 01, 2020

Excellent service, Skip was excellent, as usual, very knowledgeable and helpful, kept me informed of the progress of my repair, will continue my business with Williamson More

by AABMD2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Sep 03, 2020 -

Williamson Cadillac responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 28, 2020

I have been going to Williamson for over 14 years, and bought my last Cadillac there. I have been very pleased with the customer service areas and amenities, and with my service agent, Mike McKesson--he's More

by DJT_JD4SOBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Sep 01, 2020 -

Williamson Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 28, 2020

The person who made my appointment was very nice and gave me some choices. Great service advisor, Eric Fernandez. Great area for rest, My vehicle was return clean. More

by Orlando Sandoval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Host in the parking. Great service
Sep 01, 2020 -

Williamson Cadillac responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 28, 2020

Erik and Rolando are extremely professional and thoroughly explained the problem with my Yukon. Very pleased with my service experience. I will continue to bring my truck in for service at williams More

by fivestarbaseballcamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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