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Williamson Cadillac - Service Center

Miami, FL

4.6
3,237 Reviews

3,237 Reviews of Williamson Cadillac - Service Center

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August 21, 2020

It is an absolute pleasure dealing with Williamson Cadillac. my service rep Skip Moosang is incredible...he is extremely professional ,Knowledgeable, thorough,communicative and pleasant More

by joeypinsker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Aug 21, 2020 -

Williamson Cadillac responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 21, 2020

Service is great. Vehicle was written up promptly, rapidly serviced at a reasonable price and returned in a very clean manner. Great job to the whole service team. More

by CLIFF G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Aug 21, 2020 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 21, 2020

Service advisor was excellent. Helpful and kept me informed of everything. Knowledgable and friendly at all times. Work seemed to be done well and quickly. More

by OLANDERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Aug 21, 2020 -

Williamson Cadillac responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 20, 2020

I had multiple issues with my Cadillac however everything was resolved. Special thanks to the service dept. Richard, Rolando and Tony. Not to mention all the guys in the background that had their hands on it More

by Bjmartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 19, 2020

Terrible experience. Nothing was repaired! They ruined our tinted windows and left dashboard hanging out ( I have pictures to show) car wasn’t even washed. More

by MAYRASELLS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Erik Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Williamson Cadillac responded

We are sorry to hear of your experience on your recent visit to our service department. We were unaware you had just had the windows tinted when we lowered the door glass. Our offer to replace the tint for you at our expense still stands.

August 19, 2020

Excellent work on service, I always take my Cadillac to do its maintenance and I always feel very comfortable, ohhh excellent french vanilla coffee lol More

by leonardomuro30
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alfonso j Robleto
Aug 21, 2020 -

Williamson Cadillac responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 19, 2020

Excellent service. Mickey Bastos was great. The Road side service gentleman was courteous & kind. They came when expected and solved my problem. Highly recommended. CD More

by CORALIAIDIAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Road side service ?? ?? ?? ?? ?? , Mickey Barrios
Aug 21, 2020 -

Williamson Cadillac responded

Thank you for your great review! We're glad to have Mickey on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 19, 2020

Best service department in Florida!!!!! Stand up guys! Carlos is very honest, quick to respond and hardworking. He should be the service director! Will be back for all my service. More

by Arthur Andrade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara, Mickey Barrios
Aug 21, 2020 -

Williamson Cadillac responded

Thank you for putting your trust in Williamson Cadillac! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 19, 2020

Super nice experience every time we go for a service service adviser are really friendly this time was Carmen she was excellent and super friendly More

by Pattyjose1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Williamson Cadillac responded

Patty, thank you for the awesome feedback! You're right, Carmen is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 19, 2020

Skip is terrific and he makes sure that I’m pleased and updated on my repair. He even made sure that I got my coffee fix lol. More

by zinnman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Aug 21, 2020 -

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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