Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,163 Reviews of Williamson Cadillac - Service Center
Sort by
May 31, 2020
Great service always! I have taken my car in for the same problem over 5 times. Finally Erik Rodriguez was able to find the solution; now my car is running better than ever! Thank you Erik! problem over 5 times. Finally Erik Rodriguez was able to find the solution; now my car is running better than ever! Thank you Erik! More
by alexandramaria
Verified CustomerEmployees Worked With
Erik Rodriguez
May 30, 2020
I went for first time for a service in my car and Mike es Avery helpful and professional I felt he care about my needs answers all my questions, service was fast. The experience was very. And the day I boug Avery helpful and professional I felt he care about my needs answers all my questions, service was fast. The experience was very. And the day I bought the car Luis Carbonel was beyond my expectations help me to get the car I wanted he is very professional he sent me a card for Christmas and called me for my birthday that was super nice More
by AIDACARCAMO
May 28, 2020
Easy, convenient, fast, excellent service No problem from start to end , courteous staff, will take car for service again. Thanking all staff for their service start to end , courteous staff, will take car for service again. Thanking all staff for their service More
by Virginiacsolorzano
Employees Worked With
May 26, 2020
Excellent and timely service as always. Eddie DeArmas is excellent.,All requests completed and I was very happy. Check in and checkout is always fast and efficient. excellent.,All requests completed and I was very happy. Check in and checkout is always fast and efficient. More
by restape
Employees Worked With
Eddie DeArmas
May 25, 2020
Fantastic service from the get go. Relaxed and clean atmosphere (even during covid 19). Knowledge and experienced staff that listened to our concerns and issues. Would highly recommend to anyone looking atmosphere (even during covid 19). Knowledge and experienced staff that listened to our concerns and issues. Would highly recommend to anyone looking to buy a Cadillac. More
by garyrmarkham
Employees Worked With
Other Employees :
Carlos Gomara, Eddie DeArmas, Mickey Barrios, Skip Moosang
May 23, 2020
My experience with this dealer was a very good one. The associate that assisted me was excellent. I would recommend to anyone and come again in the future. associate that assisted me was excellent. I would recommend to anyone and come again in the future. More
by MARTICA96
Employees Worked With
May 22, 2020
I was extremely disappointed by the way I was treated each time Had to bring my car back because it wasnt fixed the first time. I was asked questions that made me feel like I started driving a week ago o each time Had to bring my car back because it wasnt fixed the first time. I was asked questions that made me feel like I started driving a week ago or lime if I didnt know what I was talking about. The worse part is how progressively worse the experiencE got. Finally the third time when I picked up my car it was returned with every seat and all the rugs full of grease. It was as if the mechanics hopped in my car to go to lunch. I figured that much as I found napking and a half empty come bottle in car and I really see no reason why There would be grease on the back seat and the rug in the back. Not even the guy who delivers the car had enough sense or care enough to bring it up to someone before delivering my car. When I complained they called Fede who I previously spoke to. After waiting 15 mins for him he didnt even bother to apologize for what his employees did. He basicly told me he’ll have it cleaned. Could’ve atleast offered a complete detailing. I had to call him back and demand it as I atleast deserved that for the inconvenience of wasting my time going to pick up my car and waste my Saturday morning needless to say having to go back out during this pandemic. I’m giving you 1 star basicly because I do have to say the guys in the car loaner dept. are always very courteous. More
by cegort
Employees Worked With
Fede, Eddie DeArmas
May 22, 2020
Very efficient and on time. Showroom and service area very clean. Always deliver vehicle before promised.would very much recommend this dealership to anyone looking for a car. very clean. Always deliver vehicle before promised.would very much recommend this dealership to anyone looking for a car. More
by CARLOS53
