Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,184 Reviews of Williamson Cadillac - Service Center
Sort by
March 07, 2024
A very good experience. Carmen is very professional when it comes to dealing with the client Carmen is very professional when it comes to dealing with the client More
by Maykel Machado
Verified Customer
March 07, 2024
The issue with my Escalade was not fixed because a part needed to be ordered. However, Carmen failed to inform me about this and I had to call and ask why I kept getting the same malfunction message. needed to be ordered. However, Carmen failed to inform me about this and I had to call and ask why I kept getting the same malfunction message. More
by JORGE37
March 07, 2024
Very good Very professional and very knowledgeable and clean And til the next one Okay clean And til the next one Okay More
by mannypinin
March 07, 2024
Even when I have an appointment waiting time was almost 4 hrs Long waiting time hrs Long waiting time More
by ANG.GOMEZ522
March 07, 2024
Great service overall. The attention was professional and prompt. The job was done well. Thanks The attention was professional and prompt. The job was done well. Thanks More
by HDLUQUE
March 07, 2024
Everyone seems very happy and energetic. My advisor Erik is superior ! Seamless service from start to finish. I love the experience at Williamson !!!! They really go out of their way to make My advisor Erik is superior ! Seamless service from start to finish. I love the experience at Williamson !!!! They really go out of their way to make the customer feel at home. More
by TundraN100
March 04, 2024
Very little communication and nebulous answers. He was not very informative about what was wrong with my car. He was dismissive of my concerns. He was not very informative about what was wrong with my car. He was dismissive of my concerns. More
by ELCIRA25
March 04, 2024
Really good Very fast service and good hospitality in the dealer service Friendly ,professional and respectful dealer service Friendly ,professional and respectful More
by Gianni.giorgio
March 03, 2024
When my car was ready from an oil change and a problem with the driver seat, Alicea called me and left a message. I called her back she did not responded, I left a message.'Thank you mentioned that the te with the driver seat, Alicea called me and left a message. I called her back she did not responded, I left a message.'Thank you mentioned that the technician saw the tires on one side thread was low. I left a voicemail message pluss I sent her a text. 'If my car needs an alignment, please advise me the cost if not I will pick up around 3:00pm. Never received a call back. When to pick up the car and I saw her she said go and pay and get your car. I paid and walked outside to pickup the car, advised the gentleman outside and showed the paid bill. He called by radio. I had to wait 30 minutes yes 30 minutes to get my car. Then Alicea called me 'Sorry I just saw your text you need to do an alignment. I said to her I sent you the text at 10:00 am and now after I returned the leased car and I am waiting to pickup the car you tell me I need an alignment. I got my car and left. I have always had an excellent service experience there for more than 20 years . I don't know what is happening but someone is not doing their job properly. I give you all this information as I was a business owner and I would appreciate if there is a problem for someone to tell. Hope next time, you have resolved those issues. More
by 123jimmymiami
