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Willis Nissan

Des Moines, IA

4.6
150 Reviews

4770 Merle Hay Rd

Des Moines, IA

50322

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Showing 150 reviews

June 15, 2023

Good time, me and the family have bought several cars through Willis. I got a 2020 Nissan Murano with a good deal, and Kristi made it a great experience. More

by Andy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kristi
Jun 16, 2023 -

Willis Nissan responded

Thank you for taking the time to share your experience with us. We know you will love your new Murano!

May 31, 2023

The staff was all super welcoming! I worked with Kristie and she was phenomenal!! I typically hate car shopping because there’s always so much back and forth but Kristie made the proce More

by Torie Andersen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristie Grimes, Anthony Flynn
Jun 01, 2023 -

Willis Nissan responded

We are glad to hear that Kristie and Anthony took great care of you and that Anthony was able to explain what you need. Thank you for sharing your experience, and enjoy your new vehicle!

May 22, 2023

Kristi and Anthony were incredibly accommodating and engaged throughout the entire process. I would recommend them wholeheartedly. More

by allegar86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony, Kristi
May 24, 2023 -

Willis Nissan responded

We are glad to hear that Kristi and Anthony were accommodating and took great care of you though the entire process. Thank you for taking the time to leave us a review!

May 01, 2023

Steve Johnson was amazing! No one else I’d rather work with. He cares about his customers and will do his best to help you find the right vehicle. Very informative and not push More

by Seandratliff20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
May 02, 2023 -

Willis Nissan responded

We are glad that Steve took great care of you and worked to find the right vehicle for you. Thank you for your review and recommendation.

February 20, 2023

Debbie K. Was amazing, I would highly recommend her to anyone. She wasn't pushy at all and was so helpful. She goes over and beyond for her customers. No doub More

by Tinerwade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DEBBIE KLUG
Feb 21, 2023 -

Willis Nissan responded

We are glad to hear that Debbie provided you with her amazing customer service and could help you find the perfect vehicle.

January 22, 2023

In our opinion, Debbie Klug is the best in used car sales by far! Her genuine care for her clients needs and undivided attention is second to none. No pressure sales and negotiation is top notch. She will ev More

by Kintz.craig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Klug
Jan 23, 2023 -

Willis Nissan responded

We love to hear this and completely agree with you. We are glad Debbie took wonderful care of you and we know you will enjoy your new vehicle.

December 23, 2022

My sister and her husband are victims of the hurricane in Florida, and they lost everything, including their vehicles. So I started looking for a car for her in Iowa. I stumbled across one, totally id More

by Carol Calosso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe
Jan 04, 2023 -

Willis Nissan responded

We are sorry to hear about your sister and her husband; we are glad to be able to help get her a new vehicle. Thank you for your review!

December 06, 2022

Buyer beware. I did my homework , or thought I did, many years ago researching many car reviews before I purchased a new 2011 Nissan Murano AWD SL from Hummels. I More

by Cass Thomas
Recommend Dealer
No
Employees Worked With
NA
Dec 07, 2022 -

Willis Nissan responded

We are sorry to hear you are disappointed to hear about your frustration with how many miles your Murano went until it needed a CVT replacement. It appears you have already purchased another new vehicle, but if there is anything we can do for you, don't hesitate to contact our Executive Manager Randy Kirchhoff at (515) 253-0719. Thank you.

May 10, 2022

A wonderful dealership, assisted me through the whole process! My preferred place to know I'm getting everything I need. More

by Aebrent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi
May 11, 2022 -

Willis Nissan responded

We love to hear feedback like that! We are glad we could get you take care of and thank you for sharing your experience.

May 01, 2022

Kristi Grimes, was very thorough and did a wonderful job with all my payment concerns and financial situation. I am so glad that the industry is supporting more women because women could sell Honey out of a More

by ClaireW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Grimes
May 04, 2022 -

Willis Nissan responded

We are glad to hear that Kristi provided you excellent customer service. We are happy to have more women at our dealership as well! Thank you for sharing your experience.