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Wilson County Hyundai
Lebanon, TN
1,225 Reviews
Going strong since 1927, Wilson County Motors in Lebanon, TN is committed to delivering outstanding customer service and satisfaction to our customers in the Lebanon, Nashville, Murfreesboro, Mt. Juliet, Hermitage, Watertown, Smyrna, and the surrounding communities. We understand that during the current economic climate consumers want businesses that will be there for them now and down the road. Wilson County Motors is just such a company. We have survived depressions, economic slumps, a world war, and a myriad of conditions in between. You can rest easy that we will be here next year and the year after that.
Our service department is second to none! Our technicians and service consultants provide not only high-quality repairs done right - the first time, every time - at a very competitive price but also know our customers personally. It is the goal of our entire staff to ensure that all our customers are treated with respect and as if they are family. Our certified master technicians are highly trained in all the complex systems that are used by today's latest vehicles. We are ready and eager to help you with the ongoing care and maintenance of your vehicle.
Genuine Hyundai Parts and Accessories are available through our stellar parts department. Our staff has decades of experience to assist you in finding the right part for your do-it-yourself job or the perfect accessory to make you vehicle stand out from the crowd. We stock hundreds of thousands of dollars in parts. Chances are we have the part you want in stock and can have unusual parts available quickly - often within 24 hours.
We hope you find what you are looking for on our web site. We have done extensive work to ensure that it has all the tools and resources you need to find the right vehicle, parts, or service for you. On this site you will find our complete new inventory, our complete pre-owned vehicle inventory, finance information,
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,225 reviews
July 07, 2024
Andrew was amazing to work with! Very knowledgeable and efficient helping me purchase my new Palisade! I was in and out of the dealership in record time! I would buy another car from Very knowledgeable and efficient helping me purchase my new Palisade! I was in and out of the dealership in record time! I would buy another car from him in a heartbeat! He’s your guy!! More
by Rachel McWaters
July 01, 2024
Service from Andrew Lacey was excellent. Dealer experience was good with minimal amount of time to complete purchase . Dealer experience was good with minimal amount of time to complete purchase . More
by tglg63
Employees Worked With
June 30, 2024
Working with Matthew was a positive experience throughout the sales process. Even before meeting Matthew in person, he was quick to respond to every question, follow up with the information we needed, and w the sales process. Even before meeting Matthew in person, he was quick to respond to every question, follow up with the information we needed, and work with us to put this purchase deal together in a very amiable fashion. At no point did we feel the age-old "pressure the customer" tactic", but instead, we felt that Matthew (and the entire team at Wilson County Hyundai) were consummate professionals throughout the process. After making the purchase and removing the dealership decal from the car's rear, we noted some paint damage (due to the strong adhesive pulling a bit of the paint away from the car.). When we returned to the dealership to discuss, we met with Tom Harmon, and he was quick to provide a solution, inviting us to bring the car into the dealership for paint correction. We plan to take the car in tomorrow. I will say this - I have worked in the automotive industry for much of my life, including most recently as an automotive journalist - and I have worked with many dealerships across the country. I can tell you that our experience at Wilson County Hyundai has been great so far, and we will continue to do business here in the future so long as that high level of customer service quality remains part of their culture. Thank you all for making this experience - the purchase of my youngest daughter's first car - such a pleasant and positive one. We appreciate it! More
by scottk
June 29, 2024
Matt made buying a car into an enjoyable experience. Never thought that would happen. It’s obvious he takes great pride in his work and the cars he sells, and he brings that into his relationship with y Never thought that would happen. It’s obvious he takes great pride in his work and the cars he sells, and he brings that into his relationship with you. I’m ready to buy another car from him. Thanks, Matt! More
by TD
June 24, 2024
Dylan did a great job working with on the purchase of my 2023 Santa Fe SEL. I finally got the SUV I always wanted so this purchase is more special than I can put into words here. Thanks Dylan! 2023 Santa Fe SEL. I finally got the SUV I always wanted so this purchase is more special than I can put into words here. Thanks Dylan! More
by warner_pate
Employees Worked With
June 22, 2024
Dylan and entire staff were extremely helpful in my purchase. They went beyond fair and helpful. Great purchase experience. Highly recommend Dylan and the dealership. I will be back. purchase. They went beyond fair and helpful. Great purchase experience. Highly recommend Dylan and the dealership. I will be back. More
by LEM/BJM
Employees Worked With
Other Employees :
Service Department was awesome help me resolve tire problem. Direct, honest and finished the job ahead of time. Communication was fantastic., Randy Jackson
June 21, 2024
Purchased an extended warranty for my new Hyundai from the dealership. Traded new car in so didn't need the warranty anymore. Canceled the warranty within 30 days of purchase. Hyundai USA sent refund for the dealership. Traded new car in so didn't need the warranty anymore. Canceled the warranty within 30 days of purchase. Hyundai USA sent refund for the warranty 1 May 2024. Waited and contacted them at then end of May about the refund told i had to wait till the month end finance gets completed and they would send the check. Called several more times during the month of June finally told check was in the mail (Kerry Wade..ms). Waited over a week and half no check. Called got the run around. Would leave message but all mail boxes are full or not set up. Would like the owner to call me but can't leave message. I guess the next stop is small claims court. Did not purchase car from dealership just the Extended warranty... More
by dwbess
Employees Worked With
Kerry Wade CFO
June 19, 2024
Everyone was very kind and professional. They made it a seamless experience and worked with us on finding a vehicle that had everything we wanted. They made it a seamless experience and worked with us on finding a vehicle that had everything we wanted. More
by dn09
June 17, 2024
Dylan was very helpful, knowledgeable, patient and responsive. He made the process so easy and I'm thrilled with my Santa Fe! responsive. He made the process so easy and I'm thrilled with my Santa Fe! More
by amy
Employees Worked With
