Wilson County Hyundai

We chose Wilson County Hyundai after researching DealerRater. To be honest, we were skeptical. On our way over, my wife and I went over our strategy planning for any and all contingencies! We met ou DealerRater. To be honest, we were skeptical. On our way over, my wife and I went over our strategy planning for any and all contingencies! We met our salesman, Dylan Coleman in the parking lot. We spoke for a few minutes and were instantly impressed with his demeanor and deportment. We discussed what vehicle we wanted and went for a comprehensive test drive. We had many questions and they were all answered completely. Our price negotiation was polite, respectful, and smooth. A big thanks to Wayne Fielder, our Sales Manager for approving the deal. Once in the Finance Office, we had the pleasure of dealing with Bobby Raines. Bobby was informative and thorough. He was NOT PUSHY or DECEPTIVE. We were in xxI about 30 minutes. Once the deal was signed and completed, we had our vehicle 30 minutes later. Dylan went over all the features with my wife and explained each one to her satisfaction. We plan to purchase a Palisade in two years. Wilson County Hyundai is the only dealership that I will purchase my vehicles from. Buy here with confidence knowing you will be treated with respect. Thank you Dylan, Bobby, and Wayne. More

I had a great experience. My rep Dylan was very knowledgeable and clearly explained every question I had. And I had a lot! Before I drove off in my new Tuscon, he even took th My rep Dylan was very knowledgeable and clearly explained every question I had. And I had a lot! Before I drove off in my new Tuscon, he even took the time to make sure I knew how to use all the dials, buttons, and new features available to me. More

Rob did an excellent job evaluating our needs and helping to put us in the right vehicle. Would definitely go back the next time we have a need. to put us in the right vehicle. Would definitely go back the next time we have a need. More

The salesman didn’t try to force my daughter and I into anything and was very courteous anything and was very courteous More

Always great whenever I go there. Just recently went and had my car serviced and it was done in a timely manner and attitudes were great. Just recently went and had my car serviced and it was done in a timely manner and attitudes were great. More

Hyundai has always been terrific! I had some issues last time I was in but, Randy Jackson called me and is helping me with this problem. Randy is ALWAYS ready to solve a problem in a I had some issues last time I was in but, Randy Jackson called me and is helping me with this problem. Randy is ALWAYS ready to solve a problem in a very nice way. My husband even took his Toyota there because Hyundai service department was great due to Randy being so helpful! It is a great car with a great service department!! More

I had some issues with the service department that left me feeling very angry. When I reached out to the service manager Randy Jackson, he went above and beyond to rectify the situation. Randy ensured I me feeling very angry. When I reached out to the service manager Randy Jackson, he went above and beyond to rectify the situation. Randy ensured I understood the exactly what the issue was. He apologized and took ownership of the situation that was caused by a former employee and he assured me that he would do everything to make the situation right. Randy was great and restored my respect for this dealership. I greatly appreciate his service and dedication! I recommend this dealership because of his commitment and outstanding professionalism. More

Dylan Coleman is very friendly and helpful. He did a great job communicating and answering our questions. He did a great job communicating and answering our questions. More

Everybody was nice and seemed honest, I didn't feel they were rushing me to purchase anything or trying to push a sale just to make money were rushing me to purchase anything or trying to push a sale just to make money More

I can't say enough positive things about Wilson County Hyundai's service department, headed by Service Manager Randy Jackson. Even while the dealership is undergoing a major renovation, pushing the servic Hyundai's service department, headed by Service Manager Randy Jackson. Even while the dealership is undergoing a major renovation, pushing the service department out to a framed tent for the service advisors to work from, and temporary waiting area for service customers, the service provided is still top notch! Professional, friendly, knowledgeable. The service advisors listen carefully to what the car needs to have serviced. Randy is frequently available and jumps right in to answer any questions I have. The techs perform their duties efficiently, making note of anything they find that might need further attention. Randy goes above and beyond to make sure my car is taken care of completely. I have been a Hyundai customer at this dealership for over 15 years and will continue to buy from them and get all my service done with them. They are the BEST! More