
Wilson County Hyundai
Lebanon, TN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Bobby was very professional and very responsive in email and text from test drive until taking possession of our new Tucson. and text from test drive until taking possession of our new Tucson. More
Trying an EV for the first time. Bobby was our salesperson. He was so helpful and knowledgable during our purchase. We appreciate his professionalism and the fact that he valued o Bobby was our salesperson. He was so helpful and knowledgable during our purchase. We appreciate his professionalism and the fact that he valued our time. The whole process was simple and painless. When we did the financials, Wayne Fielder had everything ready for us. We would highly recommend this dealership and the Hyundai product! More
BUYER BEWARE! ! My husband and I bought a new Hyundai Santa Fe in 2018 and loved it. However, July 17, 2022, we were driving down the road and the engine lost power ! My husband and I bought a new Hyundai Santa Fe in 2018 and loved it. However, July 17, 2022, we were driving down the road and the engine lost power. Little did we know that Hyundai makes substandard engines. Don’t take my word for it; look up the many class action lawsuits. Basically, this “outstanding” warranty is a sales gimmick they use to unload their crappy cars. They have no intention of honoring their warranties. Wilson County Hyundai quoted us $29,000 to replace the engine. Yes, $29,000. That does not sound like good customer service to me. Our vehicle was properly maintained and had less than 50,000 miles on it. They are great at selling cars. Our sales guy was great. I WOULD NEVER again recommend Wilson County Hyundai to anyone for any reason, and I plead with anyone thinking of buying a Hyundai from anyone: please don’t. Save yourself some trouble and literally buy ANYTHING else from ANYBODY else. More
Bobby Raines was our salesperson and he was great! He was knowledgeable and courteous and made every effort to help us get the truck that we wanted! Tom Harmon was efficient and kind and made the He was knowledgeable and courteous and made every effort to help us get the truck that we wanted! Tom Harmon was efficient and kind and made the financial process quick and painless! Thank you both! More
Bobby was very knowledgeable and considerate. I needed to trade in my car due to it being difficult to climb in and out of. He took the time to talk with me to make sure I had the features I need I needed to trade in my car due to it being difficult to climb in and out of. He took the time to talk with me to make sure I had the features I needed, and then some! He is a very good guy, and very respectable. I highly recommend him, and his wife's peanut butter dessert she had sent to the store with him that day. More
I purchased my Venue in July of 2022. It was my first experience purchasing a Hyundai product, and I must say, that after the way I was treated, I plan on being a repeat customer. There w It was my first experience purchasing a Hyundai product, and I must say, that after the way I was treated, I plan on being a repeat customer. There was no xx, and the process for the financing was quick. I was treated with respect. That is one thing I can’t say about very many dealers. The pricing was transparent, and I was given a fair trade value without having to fight for it. I think it speaks volumes that, at the time of my review, that 99% of the reviews here are positive. More
This department has declined almost as far as it can go with the employment of front-facing employees who have no business dealing with the public. I purchased my 2015 Sonata Sport from WCH. I have used with the employment of front-facing employees who have no business dealing with the public. I purchased my 2015 Sonata Sport from WCH. I have used WCH as my service center for most of the years since that purchase. The morning of my 8 AM routine maintenance appointment, I was first in line to report & check in. Ryan was the check-in staffer--pleasant and welcoming. After over an hour waiting for my vehicle, I stepped into the service department to enquire about the progress of my service (formerly, the wait for service was not so protracted). I was then forced to interact with Ms. Destiny Davis--a human who appears to despise other humans; at least her behavior toward this customer indicated that attitude. Ms. Destiny Davis' demeanor immediately exuded extreme dislike for this customer--it radiated off of her and right to me--the only person in front of her as she referred to me in 3rd person. Ms. Destiny Davis maintained her rude, ungracious, smile-free behavior as she concluded my transaction by attempting to overcharge me for services rendered. Ms. Destiny Davis refused to look at me during the entire completion process which required some verbal communication as I asked about specific items on my invoice. Perhaps Ms. Destiny Davis is related to the owners of WCH, which explains her employment there. I will not return to WCH for the routine maintenance of my Hyundai. If I purchase another Hyundai, it will not be at WCH. Sadly, Ms. Destiny Davis is the reason I will now take my business to ANY OTHER Hyundai Service Center. When WCH informs me that Ms. Destiny Davis is no longer employed as customer service personnel, I could return; but that option is highly doubtful. More
Service was terrible. Apparently they are understaffed and too lazy to call people with appointments to reschedule when they are over two hours behind. Apparently they are understaffed and too lazy to call people with appointments to reschedule when they are over two hours behind. More
It was time for my wife to get a new car. We went to Wilson County Hyundai . The sales team was A1 . Bobby thanks for all your help. The car is exactly what she wanted she loves it. Great ca We went to Wilson County Hyundai . The sales team was A1 . Bobby thanks for all your help. The car is exactly what she wanted she loves it. Great car, great price, happy wife. What more could you ask for. More
Love dealing with Bobby and Wilson County Hyundai as a whole! They are friendly and very knowledgeable. We Highly Recommend!! whole! They are friendly and very knowledgeable. We Highly Recommend!! More