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Wilson County Hyundai

Lebanon, TN

4.8
1,226 Reviews
Going strong since 1927, Wilson County Motors in Lebanon, TN is committed to delivering outstanding customer service and satisfaction to our customers in the Lebanon, Nashville, Murfreesboro, Mt. Juliet, Hermitage, Watertown, Smyrna, and the surrounding communities. We understand that during the current economic climate consumers want businesses that will be there for them now and down the road. Wilson County Motors is just such a company. We have survived depressions, economic slumps, a world war, and a myriad of conditions in between. You can rest easy that we will be here next year and the year after that. Our service department is second to none! Our technicians and service consultants provide not only high-quality repairs done right - the first time, every time - at a very competitive price but also know our customers personally. It is the goal of our entire staff to ensure that all our customers are treated with respect and as if they are family. Our certified master technicians are highly trained in all the complex systems that are used by today's latest vehicles. We are ready and eager to help you with the ongoing care and maintenance of your vehicle. Genuine Hyundai Parts and Accessories are available through our stellar parts department. Our staff has decades of experience to assist you in finding the right part for your do-it-yourself job or the perfect accessory to make you vehicle stand out from the crowd. We stock hundreds of thousands of dollars in parts. Chances are we have the part you want in stock and can have unusual parts available quickly - often within 24 hours. We hope you find what you are looking for on our web site. We have done extensive work to ensure that it has all the tools and resources you need to find the right vehicle, parts, or service for you. On this site you will find our complete new inventory, our complete pre-owned vehicle inventory, finance information,
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1310 West Main Street

Lebanon, TN

37087

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Showing 1,226 reviews

December 26, 2018

Great people Had worked with Andrew in the past on a car for my son, so when looking for a new car for my wife I went to the web site found the one we wanted and s More

by William Cooper
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Burnham
December 25, 2018

Very friendly Mitch, Andrew and Wayne were great to work with. They were very helpful and helped me get the deal where I needed to be. Will definitely recommend the More

by Kristycrk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Burnham
December 24, 2018

Very pleased with my car and the service I received! Victor was very friendly and professional. He was very thorough in explaining all the options and high-tech features. He offered me several differen More

by Tracey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Boles
December 20, 2018

Fast and fun. Bobby was great, he made test driving a car exciting. Tom went out of his way in the finance office working out details to help my less than average More

by Reba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2018

Satisfaction is their top priority The sales staff and the service department staff are always friendly, knowledgeable, helpful and they always make you feel good about your purchase. More

by Jackiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Crockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan
December 19, 2018

Very interesting and fun Bobby was very active and fun to work with. He filed the tank and helped with changing the car tag as week as cleaning the car to be traded up More

by Armani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Non
December 18, 2018

good place to buy very polite very nice knew a lot about car very easy to talk to never talked to any one else experience was good would come back More

by to many car dreams
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2018

Roush Mustang Bobby was very helpful to me. Our communication was mostly via email. He answered all of my questions quickly and helped me close the deal. More

by michaelowen9019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Raines
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2018

Great place and great people Shelby was great very nice no pressure at all answered all our question's, Easy to talk to explaining everything about our suv . Would recommend anyo More

by Dodge lady 68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Vinson
December 17, 2018

Good sales experience, after deal is completed AWFUL! Nice people to deal with while purchasing vehicle (Genesis G90). Very pleasant and accommodating. However while out of state I discovered they s More

by Sniper1249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Burnham, Terry Johnson
Dec 17, 2018 -

Wilson County Hyundai responded

As the owner of this business, I feel terrible that that sniper1249 feels that we did not support him after the sale. We really do try to make everyone happy but it is not always possible. In this case, the car was purchased, delivered, and then driven out of state. Apparently, at some point some road residue made it past the grill and caused some damage under the hood. Anyone who has been on the interstate knows that trucks and other cars can kick up rocks and cause damage. Unfortunately, we can't be responsible for every rock after a customer takes possession of a vehicle. It just simply becomes an insurance claim on your car and there is not much we can do from our end.

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