Wilson County Motors Chevrolet Buick GMC

I used the Wilson County Chevrolet Buick GMC web site to find my like new Pre-Owned GMC truck and scheduled a test drive for the next day. When I walked in I was greeted by Savannah Carrick and she had the find my like new Pre-Owned GMC truck and scheduled a test drive for the next day. When I walked in I was greeted by Savannah Carrick and she had the truck ready to go and I was able to drive it home shortly after completing the deal. More

Communications First of all let me say that I don't have anything negative to say about the service I received at WCM but then I only had an oil change. My irritati First of all let me say that I don't have anything negative to say about the service I received at WCM but then I only had an oil change. My irritation came from the communication between the service people and me the customer. Let me explain. I had never been to WCM but since they were just down the street I thought I would give them a try. I called at 8:45 AM to make a 1:40 PM appointment for an oil change. When I made the appointment I gave them the year/make/model of my vehicle. When I arrived at 1:20 PM and gave them my name it was obvious that the appointment was either not in the system or the service guy couldn't find it. He put my information in and I went outside to wait for the service to be completed. As I waited outside several of the people that arrived after me were called and left with their service complete. After an hour and forty-five minutes I went inside to find out what the hold up was. I was then told that they had to go get the filter for my car because they didn't have one in stock but by some twist of fate my car was ready and they were going to bring it right up. After two and a half hours, and $149 later I left with my vehicle with a oil pan full of fresh synthetic oil. Here's the rub for me. First, I made an appointment. At that time someone should have checked inventory to see if they had the parts to complete the job. Second; Once they found out that they didn't have the parts to complete the job someone should have found me and told me that there would be a delay. Third; I wonder how long I would have sat outside waiting if I hadn't went in and inquired about the status of the job. More

Brandon was great to work with. Informative and honest while not being pushy. Great experience in buying from him. Definitely recommend buying from him in the future. while not being pushy. Great experience in buying from him. Definitely recommend buying from him in the future. More

Truck was ready, cleaned up and salesman was very professional and knowledgeable about vehicles. Salesman was one of the nicest I have ever dealt with. Will definitely return for future purchases a professional and knowledgeable about vehicles. Salesman was one of the nicest I have ever dealt with. Will definitely return for future purchases and only deal with him. More

Jonathan was awesome to work with. He was so helpful and knowledgeable. He and Nick went above and beyond to make it a smooth, enjoyable process. Belinda was so sweet and was hustling to get us in and out o knowledgeable. He and Nick went above and beyond to make it a smooth, enjoyable process. Belinda was so sweet and was hustling to get us in and out of there as quickly as possible. The entire team was so welcoming to our family. More

Great Service Department Experience I was very pleasantly surprised at my experience in the service department today. Every employee was pleasant. Especially the gentleman that drove m I was very pleasantly surprised at my experience in the service department today. Every employee was pleasant. Especially the gentleman that drove me to work-I do believe his name was Lebo. The atmosphere was nice as well. Very clean and well kept. I will be back! More

Always helpful STEPHEN MOON HAS ALWAYS BEEN HELPFUL IN ANSWEREING QUESTIONS AND ADDRESSING OUR SERVICE NEEDS. ALWAYS APPRECIARIVE OF HIS PROMPTNESS TO HELP. IF YOU A STEPHEN MOON HAS ALWAYS BEEN HELPFUL IN ANSWEREING QUESTIONS AND ADDRESSING OUR SERVICE NEEDS. ALWAYS APPRECIARIVE OF HIS PROMPTNESS TO HELP. IF YOU ARE IN NEED OF SERVICE SEE STEPHEN More

Great place to buy a car or truck. This makes three for me. Steve Ross is an awesome guy. Great to work with. If you need a car, stop here first! me. Steve Ross is an awesome guy. Great to work with. If you need a car, stop here first! More

Loved it!! Sherry was AMAZING, fun and so friendly. Not only dis she help me find the perfect vehicle for me but she went above and beyond to get me the best for me personally but she also played with my 6 only dis she help me find the perfect vehicle for me but she went above and beyond to get me the best for me personally but she also played with my 6yr old while filling out all paperwork! I'd give 10 stars if I could. Thanks so much you guys!!! More

I had an awesome experience and I would highly recommend this dealership. I am so glad I made the trip because I love my car. this dealership. I am so glad I made the trip because I love my car. More