Wilsonville Subaru

Fantastic customer first service! I absolutely recommend Nora & Wilsonville Subaru! We went in to take a look at the ascent and no one was pushy or “salesy.” We were given the freedom I absolutely recommend Nora & Wilsonville Subaru! We went in to take a look at the ascent and no one was pushy or “salesy.” We were given the freedom and time to look, talk and think about this car. We were give. All the information we needed and numbers/scenarios right up front without the forced close which allowed us opportunity to go home and think things through. Nora is friendly and personable and our whole family is impressed with her and my husband and I are wholly impressed with Wilsonville Subaru. The one price concept is fantastic and I wish all dealerships would move to this model. There we’re not constant follow up calls for us - Nora just allowed is time to do what we needed to do. And when we wanted to take another look she offered to bring the car to our home (which was super convenient with a small child). She was available at home to answer questions and just incredibly helpful. So thankful for this experience. More

Great Customer Service Harrison Bates was wonderful - listened to me, let me make choices, was never pushy. I was trying to choose between Subaru and Honda - I've been a Ho Harrison Bates was wonderful - listened to me, let me make choices, was never pushy. I was trying to choose between Subaru and Honda - I've been a Honda girl for a while now. Test drove my 2019 Subaru Ascent (Stelah) and Harrison encouraged me to think about it - maybe look at the Honda's again. Let him know what I think. Not pushy at all. I left thinking hmmmm he will call back tomorrow because that's what salesmen do. He did not - I did drive a Honda Pilot and my favorite truck in the world a Honda Ridgeline. They did not compare to the Subaru Ascent I had fallen in love with. So when Harrison called a week later and said - I have a Cinnamon Brown Pearl Ascent with a tow package installed arriving soon - should I hold it for you? Yes indeed I'll be right there Harrison. I got everything I wanted. Fair price - no shape shifting sales staff making you feel less than bright - it was a great experience. I highly recommend Wilsonville Subaru and Harrison Bates as a salesperson. More

the definition of customer service is Wilsonville Subaru. On 6/29/2019 me and my fiance went to Lithia Subaru and it was the biggest mistake we have made the sales team at Lithia had no customer service when On 6/29/2019 me and my fiance went to Lithia Subaru and it was the biggest mistake we have made the sales team at Lithia had no customer service when we sat down to look at numbers they ran my credit 6 different times to tell me i need to put 18k down on a 2019 Subaru outback if i wanted a chance on getting into one i was upset they ran my credit so many times and didnt even check with my bank who is chase bank the Lithia salesmen never even came back with numbers just his jacket zipped up saying i just cant afford any model car they have, so i went to Wilsonville Subaru and i was linked up with Jacob Crosby and Ty Bryant who was just over seeing the deal but i do have to say Jacob made me and my fiance feel valued he found us the same car that Lithia was showing us and he worked hard to get the deal to work in fact i dont think i have ever seen a car salesmen work so hard for their client he was able to work the most perfect deal and i was absolutely blown away at what Jacob was able to work out in fact im still blown away and cant believe it Jacob is professional and most of all he knows all about customer service you guys have made 2 life time customers because of the work Jacob did for us and i will be referring anyone and everyone to him that is looking for a new or used car. I also have to give a shout out to Thomas Tyson my fiance and i are expecting twins we have a 1 and a half year old already but when he heard that he started telling us about his twins and thats the first time her and i have met someone who had twins and he gave us his card telling us we can call him if we need advice or anything like that and that to us meant the whole world we truly felt like we were almost in a family it dose not feel like a car dealership it feels more like friends helping friends or even family helping family and that's priceless. More

Left with a good feeling Harrison was on top of his game the entire time we worked with him. He never led us to what he wanted to sell us but rather work very hard to get us w Harrison was on top of his game the entire time we worked with him. He never led us to what he wanted to sell us but rather work very hard to get us what we were asking for. As a matter of fact we left with a much better car than we expected. His Manager was able to find us a car that had what we wanted and more. Yes his manager worked to help Harrison better satisfy the customer. They ALL work as a team. Thanks to you all Ron, Linda and Chloe More

Good experience We were looking to get a good deal on a lease. There were a lot of ups and downs but Rex did an amazing job of working with us and getting us there in We were looking to get a good deal on a lease. There were a lot of ups and downs but Rex did an amazing job of working with us and getting us there in the end. I can wholeheartedly recommend buying or leasing from this dealership! More

Awesome Experience! Tom Tyson was a wonderful, non-pressure salesman. He stayed way after hours to make sure I was comfortable with my purchase. Tom gave us time and sp Tom Tyson was a wonderful, non-pressure salesman. He stayed way after hours to make sure I was comfortable with my purchase. Tom gave us time and space when needed to think over our car decision and called a few days later to check in about my new car. More

Very Friendly Service Our salesperson was Brian Young and he really was great. We were unsure of what we wanted, and he was very patient with us. I felt he took his time Our salesperson was Brian Young and he really was great. We were unsure of what we wanted, and he was very patient with us. I felt he took his time to explain everything on each model, and wanted us to be happy with our choice. At no time did he pressure us or try to hurry us. It was a nice experience to buy our car from him and I would recommend him to anyone looking to buy a car. Thank you, Brian More

Couldn’t ask for a better experience Being a first time buyer going in to this alone was terrifying for lack of better words but wow this entire dealership is absolutely amazing. I felt s Being a first time buyer going in to this alone was terrifying for lack of better words but wow this entire dealership is absolutely amazing. I felt so welcomed the entire experience and I never felt obligated to make any purchase. I really can’t say enough amazing things about Tom; he was such a great help (and still is!), he was incredibly patient with me doing everything he could to ensure I was educated and felt confident in my decision. Tom is very personable and made the entire experience easy, stress free and overall very enjoyable. Everyone I encountered at Wilsonville Subaru was genuinely nice and you can tell they’re really in it to help you and make sure you’re happy, comfortable, and safe in your new vehicle! I am beyond grateful for Tom and everyone at Wilsonville Subaru. I will definitely be recommending them to anyone and everyone! More

Highly recommend!!! Someone else's trade in became our blessing! We came in to test drive a specific used vehicle that was advertised on their website. We were greeted Someone else's trade in became our blessing! We came in to test drive a specific used vehicle that was advertised on their website. We were greeted with smiles, treated respectfully and given the same care and attention, as if we were buying a brand new car. Knowing the exact price when you walk in, takes away all the tension of purchasing a vehicle. Florencio Pineda was great to work with! We laughed a lot and actually enjoyed our time, from test drive to delivery. This was a very different car buying experience! We would recommend Wilsonville Subaru to anyone! More

Very smooth process We had a great experience purchasing a new Subaru Outback from Wilsonville Subaru. Everything about the process was positive. Tom Tyson fully lived up We had a great experience purchasing a new Subaru Outback from Wilsonville Subaru. Everything about the process was positive. Tom Tyson fully lived up to the "No bull!" philosophy. He went the extra mile to make sure that we found the exact set of features we were looking for in a new vehicle. The transaction was straightforward, clear, and there was never any pressure from Tom. We can highly recommend Tom Tyson and Wilsonville Subaru to anyone looking for a new car. More