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Wilsonville Subaru

Wilsonville, OR

4.9
1,836 Reviews
Located just 20 minutes south of downtown Portland, Wilsonville Subaru is Oregon's brand new Subaru Dealership. You'll love the difference our No Bull philosophy makes in creating a warm, inviting, friendly home for all things Subaru. From our One Price, One Person sales process to our non-commissioned service team, you'll save money and save time shopping at Wilsonville Subaru.
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9200 SW Bailey St

Wilsonville, OR

97070

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Showing 1,836 reviews

March 27, 2022

The least stressful car buying experience ever. I was extremely nervous. Karen Escajeda put me at ease and I drove out of there one happy and satisfied customer! More

by Grace E.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen G. Escajeda Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Wilsonville Subaru responded

We are so happy to hear that Karen made you feel comfortable in the car buying process! We hope you enjoy your new Subaru and come back for all of your cars needs. Thanks for shopping at Wilsonville Subaru!

March 26, 2022

I thoroughly enjoyed my car buying experience at Wilsonville Subaru- they are friendly, helpful, and provides great customer service! I worked with Karen and she was incredibly helpful and walked me More

by pcameron09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen G. Escajeda Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Wilsonville Subaru responded

We are happy to hear that you enjoyed your experience with us. Thanks for shopping at Wilsonville Subaru and enjoy your new car!

March 21, 2022

Very professional! Unlike most dealerships! We really enjoyed our experience and our time spent buying our car. More

by Mellysue22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen G. Escajeda Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Wilsonville Subaru responded

Thanks for shopping at Wilsonville Subaru!

March 21, 2022

My receipt says my air cleaner is dirty but it was not replaced nor did they ask me if they should replace it. “SESINSP” is supposed to be part of my “free” (purchased) service. It does not say on my rece More

by denjudrich
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Spier Lewis
Mar 23, 2022 -

Wilsonville Subaru responded

We are very sorry for the mix up regarding your air filter not being replaced during your service visit. If you have a maintenance plan on your vehicle this should be something that was replaced if necessary. Once again, we apologize and are more than happy to resolve the issue with you and get that air filter replaced at your convenience. We will also make sure and take a look at your mileage sticker and make sure it has the correct information regarding your next service. Please reach out to our service apartment at (503) 629-1094. As for our music in the showroom we will try and pay attention to the volume and make sure it is at a moderate volume in the future to Better cater to all of our guest. Thank you for taking the time to leave a review.

March 16, 2022

Spencer Strambaugh was calm and helpfull, and took care of my problem without any need to blame or find fault. He assured that I will return for future service. Gary Burda More

by garburda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spenser Strambaugh
Mar 17, 2022 -

Wilsonville Subaru responded

We are happy to hear about your positive experience with Spencer. Thanks for choosing Wilsonville Subaru and we can't wait to have you back!

March 14, 2022

Valvoline changed my oil and messed up the change, and Spencer helped me out, super fast service and helped me out with the price. Thanks dude More

by tchiado5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer
Mar 15, 2022 -

Wilsonville Subaru responded

Thanks for stopping by Wilsonville Subaru!

March 05, 2022

After a nightmare of an experience with Gresham Subaru I was very wary, Spencer (I hope I remembered that right) was super helpful and very responsive. We came up with a game plan to check out what was wron More

by Brandon Howard
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think it was Spencer.
Mar 07, 2022 -

Wilsonville Subaru responded

We appreciate you taking the time to your experience with us! We are sorry to hear about your previous dealership experiences and are glad Spencer was able to help you. We look forward to assisting you further and getting your Subaru back on the road!

March 04, 2022

Incredible service! Spencer has been super helpful, and more than resourceful in resolving an issue that another dealership was not able to. I will be moving all my serv More

by mp
Recommend Dealer
Yes
Employees Worked With
Spencer
Mar 04, 2022 -

Wilsonville Subaru responded

We are grateful to have your business! Thanks for shopping at Wilsonville Subaru and taking the time to share your experience.

February 28, 2022

My wife and I were trying to buy a new car, because of the computer chips issue with the pandemic, it is really hard to buy a new car these days. We have visited several dealers before a friend told us th More

by hongzeng.li
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen G. Escajeda Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Wilsonville Subaru responded

We are glad that Karen was able to find you a new Outback! We appreciate you taking the time to leave a review, and thank you for being a customer at Wilsonville Subaru. Enjoy your new ride!

February 23, 2022

I want to thank you for the superb service I received from Wilsonville Subaru. I was caught on the road from Olympia on my way to Tucson when my Engine light went on and my cruise control went out. I ha More

by Hellyelee0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Stambaugh
Feb 24, 2022 -

Wilsonville Subaru responded

Wow we are glad this was your best Subaru experience! We hope you have safe travels on your way to Arizona, and thanks for stopping by Wilsonville Subaru. Thanks for taking the time to leave a review!

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