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Wilsonville Subaru

Wilsonville, OR

4.9
1,824 Reviews
Located just 20 minutes south of downtown Portland, Wilsonville Subaru is Oregon's brand new Subaru Dealership. You'll love the difference our No Bull philosophy makes in creating a warm, inviting, friendly home for all things Subaru. From our One Price, One Person sales process to our non-commissioned service team, you'll save money and save time shopping at Wilsonville Subaru.
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9200 SW Bailey St

Wilsonville, OR

97070

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Showing 1,824 reviews

July 11, 2021

During the process, people were cordial and friendly, and then post-purchase, discovering bait and switch and awful customer service. I do regret buying here. I do not feel they gave accurate information an More

by PDX OR
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Jul 13, 2021 -

Wilsonville Subaru responded

We are very sorry to read that you feel this way post purchase. We are not clear on what you are referring to about bait and switch. We greatly apologize for the lack of customer service you have received post purchase. It is our goal to make sure all of our guests have a great experience through the buying experience and throughout the rest of the ownership experience as well. We would greatly appreciate the opportunity to get to the bottom of this and speak with you in person or over the phone to address all of your concerns.

July 11, 2021

We had the great fortune of meeting Karen E, the day we walked into Wilsonville Subaru. We came to “just look” at an Outback. I can confidently say that it was because of Karen that we bought the Outback t More

by Jin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen G. Escajeda Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Wilsonville Subaru responded

Thanks for the feedback! We are so glad that Karen was able to make your car buying experience a great one. We appreciate you stopping by!

July 06, 2021

Karen helped me out and she was very knowledgeable. She gave me all of the information I requested in order to make an informed decision and she wasn’t pushy. She had an excellent communication style and w More

by mich21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen G. Escajeda Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Wilsonville Subaru responded

Thanks for taking the time to leave us a review! We are glad that Karen was able to make your car buying experience such a great one. Thanks for stopping by!

July 06, 2021

Alonzo guided me thru the "No Bull!" process of purchasing a 2019 Forester Touring model. It was like driving my new car ~ Comfortable, Easy to Maneuver, and a Pleasant ride. Alonzo is extremely More

by CindyHi2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alonzo Miles
Jul 08, 2021 -

Wilsonville Subaru responded

Thank you for the feedback Cindy! We appreciate you stopping by and hope you love the new car!

July 06, 2021

Ashley, at Wilsonville Subaru, walked us through the purchase of our new WRX. We had to order the vehicle since there wasn't one that matched what we wanted. It was quick and easy. She kept us informed More

by JohnC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley O'Grady
Jul 08, 2021 -

Wilsonville Subaru responded

Thank you for the awesome review! We appreciate you stopping by and hope you love the new WRX!

July 05, 2021

This is the second car my wife and I have purchased from Wilsonville Subaru and both times we’ve had great experiences. This time, we worked with Karen. She was very easy to work with. She was very personab More

by Jakeschubert7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen G. Escajeda Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Wilsonville Subaru responded

Thank you so much for taking the time to leave us feedback! We are thrilled that you have had such great experiences with us. We appreciate you stopping by and hope you love the new car!

July 02, 2021

Very nice place and friendly employees. I would definitely buy another vehicle from Wilsonville Subaru! In the future! Highly recommend to friends and family. Thanks. More

by Kittykat182521
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Wilsonville Subaru responded

Thank you for taking the time to leave us a review! We appreciate the recommendation and hope you love the new car!

June 29, 2021

I leased a 2019 Forester from Wilsonville Subaru in October 2018 and have been servicing my car at the dealership since. As I have had very positive experience with the leased Forester and the service More

by Ginger
Recommend Dealer
Yes
Employees Worked With
Holly Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen G. Escajeda Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Wilsonville Subaru responded

Thank you so much for the awesome review! We are thrilled that the team was able to make your car buying experience so great. We really appreciate you stopping by and hope you love the new car!

June 28, 2021

Holli is always so great to work with! She explains everything so well and is really patient. I have bought two cars from willsonville Subaru and both times have been a great experience! I would highly More

by moniquejones73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Wilsonville Subaru responded

Thanks for the review! We are glad that Holly was able to make your car buying experience a great one. We appreciate the recommendation and hope you love the new car!

June 24, 2021

Holly helped me find the perfect Subaru Ascent. She took the time to help me look at their inventory so I could make the right decision. She was very knowledgeable of the Subaru product line and equipment. More

by jkfisher16724
Friendliness
Recommend Dealer
Yes
Employees Worked With
Holly Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Wilsonville Subaru responded

Thank you for taking the time to leave us feedback! We are so glad that Holly was able to make your car buying experience a great one. We appreciate you stopping by and hope you love the new Ascent!

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