Wilsonville Toyota

Working with James was great! He walked us through the whole process without getting impatient. That is a large purchase and went through many options for us, with no pressure from him on what to buy. He whole process without getting impatient. That is a large purchase and went through many options for us, with no pressure from him on what to buy. He has checked in with us many time since the purchase to be sure we are happy with it or had any question. Great support staff as well. The service department was very helpful and options were all added on the same trip, loved not having to make several trips over to have things done. We will go back to see James for our next purchase! More

Same old xx in a new package. The only form of life lower than car salesmen is attorneys. Offer for my trade-in was ridiculous. Josh Von Ruden is a rude, obnoxious, smart-xxx, little puke. I wouldn't buy a c than car salesmen is attorneys. Offer for my trade-in was ridiculous. Josh Von Ruden is a rude, obnoxious, smart-xxx, little puke. I wouldn't buy a car from them if was offered at half the price. More

I would recommend this dealership to anyone I know we had a wonderful experience at Wilsonville Toyota!! My salesman Ronnie Patterson was fantastic and worked really hard to get us a car that we wanted. We r a wonderful experience at Wilsonville Toyota!! My salesman Ronnie Patterson was fantastic and worked really hard to get us a car that we wanted. We really really really loved that dealership and will definitely come back another time!!! More

Rochelle Papajack was very friendly and polite, as were all of the individuals I had any contact with. Rochelle was a pleasure to deal with and was never pushy or difficult in any way. I appreciated the N all of the individuals I had any contact with. Rochelle was a pleasure to deal with and was never pushy or difficult in any way. I appreciated the No-Bull pricing policy as it takes all the drama out of the purchasing process. Also dealing with just one person throughout is very refreshing and simplifies the buying issues. More

Very relaxed during test drives and through financing process. I didn't feel uncomortable at any point. Dealing with one person is nice because you don't feel like you are getting kicked around. process. I didn't feel uncomortable at any point. Dealing with one person is nice because you don't feel like you are getting kicked around. More

I dealt with Rochelle Papajack, My overall experience was very positive and very easy, She took the time to answer all of my questions and never once seemed put out to do so. I would recommend her as a sales very positive and very easy, She took the time to answer all of my questions and never once seemed put out to do so. I would recommend her as a salesperson to any of my family as well as my friends and would do the same for Wilsonville Toyota. I would have to say it was very pleasant and at no time did I ever feel pressured or rushed. Thanks again for the great experience. Best experience I had every had at a dealership. Thanks Rochelle Love the 4Runner More

Ronnie was incredible. Not once did I feel pressured. He made sure my entire experience was enjoyable and helped me find something suitable for me and my son. He was personable, endearing and just an all ar made sure my entire experience was enjoyable and helped me find something suitable for me and my son. He was personable, endearing and just an all around employee. I appreciated his help as well as everyone in the finance department. More

I came in today for my 20k service. I had a prepaid service plan that covered 25k miles / 2 years, though I hadn't remembered the latter part of that plan. It's been about 2 1/2 years, so I didn't real service plan that covered 25k miles / 2 years, though I hadn't remembered the latter part of that plan. It's been about 2 1/2 years, so I didn't realize that my plan had expired. I went ahead with the service anyway despite the fact that I now knew I was going to have to pay. Jordon let me know my car was ready and explained to me that even though my plan had expired, he said they'd cover the cost of it. I hadn't expected or asked for that, so I thought it was a pretty cool thing of him to do. Every experience I've had at this dealership has been great. There's obviously a reason they have the reputation that they do. They know how to treat their customers right. More

Experience overall was good. I don't understand why the mats are not removed when the car is vacuumed. It is not difficult to do. I will do a thorough job tomorrow which I shouldn't have to do. A litt the mats are not removed when the car is vacuumed. It is not difficult to do. I will do a thorough job tomorrow which I shouldn't have to do. A little extra effort is always noted. More

We as consumers tend to focus so much on the negative and rarely focus on the positive, and working in the customer service field majority of my life it's definitely nice to hear when you do good. I personal rarely focus on the positive, and working in the customer service field majority of my life it's definitely nice to hear when you do good. I personally am guilty of rarely ever giving credit when credit is due but this time around I had to go out of my way to thank ALI for going above and beyond our expectations. I know I'm late but this review is in regards to our 1st time (definitely NOT the last) getting our Highlander serviced at Wilsonville Toyota. Anyhow, we got our car serviced on 12/2012 and to make a very long story short Beaverton toyota made not only 1 but more than several mistakes resulting in us being S.O.L with our last service maintenance package coupon. During our service appointment I was being transferred to person after person @ Beaverton Toyota I finally spoke to someone who told me that there is nothing they can do knowing it's their fault! Immediately ALI told me to hang up and told us that she would take good care of us. " taking good care of us" is an understatement because not only did she get our car serviced but did more than what the regular service maintenance package offered!!! Ali totally made us feel like valued customers who were her first priority. She took initiative & ownership of the issue at hand and made things happen for us reassured us that everything will be taken care of. Ali's service that day really made me realize what crappy service we got @ Beaverton toyota. I'm really disappointed and regret ever giving Beaverton Toyota our business. I really want to thank Wilsonville Toyota because from the time we got there until the time we left, everyone we came across greeted us with a smile and made sure we were taken care of. To Ali, Thank you so much for your great customer service and professionalism and for making us feel so important I am grateful for you! More