Wilsonville Toyota

Lee Brown was a pleasure to interact with on this purchase. no hassle, or hidden agenda. Very courteous, friendly, professional, knowledge of services, inventory and engaging. Everything you'd wan purchase. no hassle, or hidden agenda. Very courteous, friendly, professional, knowledge of services, inventory and engaging. Everything you'd want in a sales person when making your car buying decision. Thanks Lee. Ellie was super! She handled the business contract side and worked every possible plan for me. She was honest with the certified pre owned history of my vehicle and gave a good trade in value and assured me I was making a good choice. Thanks Ellie. And thanks Toyota of Wilsonville Oregon. More

There was absolutely no pressure sales ploys. We were not pressured to be sold on anything we didn't come in to look at. It felt as if we could take as much time as we wanted to look at and re-look at d not pressured to be sold on anything we didn't come in to look at. It felt as if we could take as much time as we wanted to look at and re-look at different cars without feeling rushed. Sam listened to us and gave us a better deal than we ever thought was even possible. We saved almost $5000 from another dealer who tried to sell us the exact car just the day before. One of most positive things about this experience was that we dealt with Sam and no one else. He didn't have to go talk with managers or finance people or "check with the boss". The entire time spent a the lot was less than I ever thought possible. Because of Sam, we walked out with a 2013 Toyota. I will send everyone I know to Wilsonville Toyota and specifically to Sam when they want to buy their next car. Thank you! More

Everyone I have ever dealt with at Wilsonville Toyota has demonstrated top quality customer service: great attitude, eagerness to meet my needs, professional skill and knowledge levels, courteous, happy, and demonstrated top quality customer service: great attitude, eagerness to meet my needs, professional skill and knowledge levels, courteous, happy, and very good at listening. On my most recent visit, my first contact was with Stephanie, who scheduled my appointment, doing an incredible job of getting me in for service on that same day! Jessica, as always, took great care of me at the service desk, quickly listing my needs on the paperwork, answering one of my questions herself by showing me on the dashboard how to make sense of a "Required Maintenance" light, and arranged for an immediate visit with Gary, who talked me through the basics (and some technical detail) about the 1st generation Hybrid system in our Highlander (2006). Margaret, my life partner, and I, were once again impressed by the excellent service lounge with the very comfortable seating, the healthy snacks and beverages available (including organic oranges!!), and the fact that Jessica was able to step into the service lounge quickly and communicate with us (as were all of the service managers doing with the other customers). And the facility is always so very clean . . . did I say "CLEAN!" So in just 70 minutes, we had our needed work outlined on the computer, our vehicle was taken care of (including one additional item for which they asked permission to do, as it was something they noticed in the courtesy inspection), washed and dried, vacuumed on the inside, dashboard dusted, had a conversation with Gary about the Hybrid characteristics providing education about what we can expect, rested comfortably in the service lounge (me reading a book and Margaret knitting), provided with our bill, made our payment, were in the car and on our way. Amazing! More

John Long provided me with EXCELLENT service as he juggled many other customers at the same time. He really *Blessed* my day!!!! Give that man a raise !!!!! juggled many other customers at the same time. He really *Blessed* my day!!!! Give that man a raise !!!!! More

This dealership gets high marks for consistency of helpful service and convenience with respect to my schedule. I particularly appreciate that they can do a good routine service job in a speedy fashi helpful service and convenience with respect to my schedule. I particularly appreciate that they can do a good routine service job in a speedy fashion (especially when I'm having to wait for on site for completion of the work). Keep up these high standards. More

Atmosphere is professional. Staff are pleasant, courteous,intelligent and attentive. From the time I scheduled the appointment to completion the service was exceptional. courteous,intelligent and attentive. From the time I scheduled the appointment to completion the service was exceptional. More

My experience with Wilsonville Toyota was a wonderful experience. It all started with Tony in parts, he was patient and very helpful with all my questions over the phone. He helped me get the tires I wan experience. It all started with Tony in parts, he was patient and very helpful with all my questions over the phone. He helped me get the tires I wanted for my 2007 Tacoma and then he transferred me to someone in service that had me scheduled the next day for install for my tires, wheel alignment, and oil change. When I got to the dealership I was kindly greeted and referred to Jessica, who was very pleasant. I was impressed at how she knew exactly what my appointment was for just by my name and time. My vehicle was pretty close to the estimated time and appreciated the acceptance of other competitors coupons. My over all experience was great and just wanted to say thanks to all the people that contributed to my experience at Wilsonville Toyota. More

Jeremy provided great service as he was friendly, knowledgeable and extremely efficient. He was able to take care of me quickly and arranged shuttle service without hesitation. It makes going to Wi knowledgeable and extremely efficient. He was able to take care of me quickly and arranged shuttle service without hesitation. It makes going to Wilsonville Toyota easy. Great service! More

Two weeks ago, I received a post card from Wilsonville Toyota about a factory recall for my car and recommended that I take my car to this dealer for service. I called the dealer and made an appointment Toyota about a factory recall for my car and recommended that I take my car to this dealer for service. I called the dealer and made an appointment with the service center for Feb. 5, at 2 PM. I was told that the entire service would take about one and half hours. So, I took 2 hours off from work, drove 12 miles from Mountain Park, Lake Oswego, and got to the dealer by 2 PM. After checking in at the service center, the receptionist told me that she saw no appointment for me in her computer. She said that if I wanted to do this service on the same day I had to wait for up to 3 hours for the service. So, I had no choice but to wait. I then called my work and told my manager that I could not make it to work the entire afternoon. It was disappointing. A half an hour later, a gentlemen from the service center came to me and said that my car had already been serviced for this factory defect at the Gladstone dealership, so it did not require a service. I was disappointed about what happened. Wilsonville Toyota could have checked the VIN number to see if it had been serviced already BEFORE sending me the post card and asking me to drive all the way to the service center only to find out that a service was not necessary. I had to take off from work and lose almost $250 of my pay and drove 22 miles to get to the service center for absolutely no reason. Also, the service center could have offered a free car wash for all the trouble, but even that was not offered. So, the entire experience was disappointing to me. Thanks, Ellie More

Jeremy was awesome. Friendly and quick. The entire process was easy and efficient. With my very busy schedule I so appreciate people staying on time and keeping things hassle free. I am coming back a process was easy and efficient. With my very busy schedule I so appreciate people staying on time and keeping things hassle free. I am coming back and will not hesitate to recommend to friends. More