Wilsonville Toyota
Wilsonville, OR
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
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Great dealership experience! Granted I didn't drive off in a new/new to me vehicle, through no fault of theirs, I was pleasantly surprised and relieved by how I was treated there. Granted I didn't drive off in a new/new to me vehicle, through no fault of theirs, I was pleasantly surprised and relieved by how I was treated there. I wasn't treated like a potential dollar sign, wasn't hounded, and definitely was not talked down to like in past experiences. Granted I was unable to drive away with a vehicle, my own unfortunate circumstances are preventing me, but Isaac tried REALLY hard and I greatly appreciate his efforts. Once my circumstances improve, I will definitely be back! More
Good experience, great car We absolutely love the vehicle we purchased and appreciated that there was no pressure put on us by the sales rep to purchase right then and there. Af We absolutely love the vehicle we purchased and appreciated that there was no pressure put on us by the sales rep to purchase right then and there. After thinking about it over night we were able to speak with the same sales rep the next day and complete the process. Colin took the time to explain every little detail and (sometimes twice) to make sure we understood everything. We loved the "no bull policy, we feel like we did a good deal (comparatively) and LOVED that we didn't have to haggle on the price! We would definitely recommend Colin Thompson at Wilsonville Toyota. Thanks Colin!! More
Service and Customer Satisfaction I first went into Wilsonville Toyota to get information on the Camry, then returned a couple of days later to take a test drive. In the meantime, Mic I first went into Wilsonville Toyota to get information on the Camry, then returned a couple of days later to take a test drive. In the meantime, Michael had sent information on used, later model cars that had come in. The car which I test drove had everything on my wish list plus more, so I bought it. I had a car that needed to be sold, and Michael made that sale possible, enabling me to leave town the next week with all of the transactions completed, to my satisfaction. This was my first experience with Wilsonville Toyota, and I would definitely recommend the dealership and Michael Heatherly to others! More
Love our new car Got a great car. Thought we would have to buy used but we got a new car with 0% financing. Got in and out in less than 3 hours and that includes the Got a great car. Thought we would have to buy used but we got a new car with 0% financing. Got in and out in less than 3 hours and that includes the test drives. Price of the car was less than the lowest listed Camry on cars.com. More
good, not so good, and bad! GOOD--Greg was a pleasant low-key no-nonsense salesman; he found what we wanted in his stock and sold it to us. One week later Colin was able to help GOOD--Greg was a pleasant low-key no-nonsense salesman; he found what we wanted in his stock and sold it to us. One week later Colin was able to help us get correct copies of our contract and answer our questions about what went wrong. NOT SO GOOD--Mistakes were made when the contract was printed up and the figures were not the deal we had agreed to and signed for electronically. In spite of their "one price" policy, the price never appeared as the same number on any two pages of the paperwork we received. Greg did not respond when we made an appointment to come in and straighten out the errors. BAD--Another eleven days have gone by and we have not received any paperwork from the Toyota financial services department acknowledging a different payment schedule and amount. More
Will be a repeat customer. This is our second time purchasing a vehicle from this dealership. I have exclusively driven Toyotas for decades, from many dealers. I prefer the cust This is our second time purchasing a vehicle from this dealership. I have exclusively driven Toyotas for decades, from many dealers. I prefer the customer service at Wilsonville Toyota because they treat all buyers with respect. No bickering or manipulating, but courteous and fair. I recommend this style for actually having a GOOD time buying a car! =) More
Very bad experience On June 20th I gave Wilsonville Toyota a $1000 deposit for a 2014 Toyota Highlander. These cars are in high demand, and they told me they had one comi On June 20th I gave Wilsonville Toyota a $1000 deposit for a 2014 Toyota Highlander. These cars are in high demand, and they told me they had one coming in early in July, and by giving them the deposit it would guarantee I would get the car. I told them I was leaving town on a business trip, but would be back on July 4th. On July 1 I got a text saying the car was in. I texted back to say I would be in on the 5th to pick it up. I had a buyer for my Honda Pilot so I called my wife to tell her to go ahead and sell the Pilot, and the new car was ready. She sold the car on July 2. I then got a text on July 3 saying oops it really wasn't your car, this despite the fact I had an invoice with the VIN. I had 4 calls on the 5th of July from Boyce Maclaurie. Every time his story was just a bit different so I knew something was up. On the 4th call he finally said, well you don't believe me so I'm just going to run a $1000 credit on your AMEX. So now here I was my car was sold, and the car I had put a deposit on was no longer mine. Through Toyota I received a document called "Dealer Daily" What that document showed was that my Highlander with my VIN was delivered there on June 30 and was sold to someone else on June 30. Mr. Maclaurie spun a story so different from this it is pathetic.I did find a similar car on the other side of town, but the fact of the matter was that Wilsonville Toyota kept my $1000 for three weeks, lied to me what happened to my car, and then tried to make me seem like the bad guy. So I took all of this info and wrote an email to Dave Jachter. He's the "No Bull" you see on their TV ads. A few minutes after sending off the email, I received a phone call from Ron Owens, who identified himself as Vehicle Operations Director. He was very apologetic, and admitted that yes indeed they did sell my car to someone else. I told him I wanted to know if Mr. Maclaurie was a "lone wolf" or was it the corporate culture at Wilsonville Toyota to treat customers this way. He assured me that we would share the email with the boss and get back to me as to why this happened. A week later still no response, so I emailed Mr. Owens. He said Mr. Jachter had been out of the office, but he was going to sit down with him the next day to discuss it. Now three weeks later, still nothing. All of the above are facts that I have backed up with hard copies, phone records, emails and texts. What follows now is just my speculation. Since this car was sold to someone else on June 30th, my gut tells me it's the end of the month and Mr. Maclaurie needs to "bump" up his numbers..he decides to sell my car to someone else, and that he would deal with me later. As for why Mr. Jachter has not gotten abck to me I speculate he's too busy making "No Bull" TV ads. Be very wary if you decide to buy a car at this dealership More
quick and easy that after looking for cross over vehicles for 4 months we had settled on a toyota rav4. when we got there we met up with Gregg and he started showin that after looking for cross over vehicles for 4 months we had settled on a toyota rav4. when we got there we met up with Gregg and he started showing my wife and i threw a bunch of the rav4s. After deciding on the specific vehicle we liked and wanted we had no issues sitting down and starting the purchasing process because of their "No Bull" policy. The prices there we over 4000 less then all the other dealerships we had gone to already. Gregg made the purchase quick and easy as well as comfortable, by offering us drinks while we had a short time waiting. After all the i's were dotted and the t's where cross they walked us outside to our new 2014 rav4 and showed us a little more of the features and set us up with appointments to finish with the few extra features we had asked for. We highly recommend this dealership and Gregg to whoever is planning on buying any kind of Toyota purchase they plan on making. More
Incredible service I had submitted an online inquiry for a specific Tacoma I wanted and in 5mins I got a call from Wilsonville and they set me up with Gregg who had alre I had submitted an online inquiry for a specific Tacoma I wanted and in 5mins I got a call from Wilsonville and they set me up with Gregg who had already sold my parents a rav4. I was informed it was a hard truck to come by so when I went in the next Monday to do some test drives and was told they had found the pick up I was looking for I was shocked. They got me a test drive of another pick up and offered to let me drive one that one of the employees had purchased already. They made the buying process easy to understand and easy to get threw and just the over all professionalism and friendliness that Gregg and everyone showed once again to my family was amazing. More
No Stress Purchase I have always been a ford girl my whole life. I was interested in getting into a smaller truck than a full size. I was worried about price and what I have always been a ford girl my whole life. I was interested in getting into a smaller truck than a full size. I was worried about price and what I could afford monthly. When I went to Wilsonville Toyota, Jennifer put me right at ease. She showed me every truck on the lot and explained what they came with. She had me test drive one, and I was hooked. Then she found one online for me. I was offered a fair trade in for my car, but they offered to put it up on Craigslist for a week to see if I could get more. I was so busy with work, so they offered to clean the car, take pictures and post it. Colin posted the car on a Sunday and it sold at 8 am the next morning. Jenn took care of the whole process. She scheduled my first checkup, made sure I was comfortable in their lounge, and did all the paperwork. The financial dealer helped with a plan I could afford and matched my bank's rate. I almost feel like it was dealing with a family. Today I received a follow up call to make sure I knew how to work all the options. I would definitely go back there and deal with Jenn Stevick. Also a shout out to Elliott for showing me around at closing time, Boyce Maclaurie for introducing me to Toyota, Ron Owens and Josh Von Ruden for their professionalism, Colin Thompson for his help selling my other car, and Kevin Hoffman for scheduling my appointments. More














