Windward Ford of Hawaii | Page 23

I had a great experience working with Melvin! He was very knowledgeable and was able to help me pick out the perfect vehicle for myself and my family. I will definitely be recommending Windward f He was very knowledgeable and was able to help me pick out the perfect vehicle for myself and my family. I will definitely be recommending Windward forward to family and friends. More

People are really nice and welcoming. The job was done in a timely manner and little or no issues. The job was done in a timely manner and little or no issues. More

My battery died got a jump drove to dealer and after checking to see if they had my battery in stock, they fit me in right then. I was out about 1 1/2 hour later!! Well done but still a bit expensive. T checking to see if they had my battery in stock, they fit me in right then. I was out about 1 1/2 hour later!! Well done but still a bit expensive. They also did 50 point inspection but failed to fill up my windshield wiper fluid so I know it wasn’t as thorough as usual. More

Super helpful and willing to go the extra mile in order to make sure everything was done right. to make sure everything was done right. More

Enjoyed my experience at Windward ford! Great customer service all around. Definitely highly recommended! Thank you! Great customer service all around. Definitely highly recommended! Thank you! More

Service is improving from prior visits. Lack of loaner cars very disappointing when waiting on parts to arrive from mainland. Lack of loaner cars very disappointing when waiting on parts to arrive from mainland. More

Bad communication With following up for diagnostic Wether I still wanted to do it Should have called owner first diagnostic Wether I still wanted to do it Should have called owner first More

At a low bar, Windward Ford is the best Ford Dealer on the island for Service. It's tough these days for dealers to provide great service. These guys kick everyone else's butt by doing the job which is as the island for Service. It's tough these days for dealers to provide great service. These guys kick everyone else's butt by doing the job which is asked of them. Could they do a better job? Not in today's worker pool. They are doing the very best that they can. I believe the manufacturer could do a lot to help them. One thing would be to provide parts to them for recalls and repairs. Any problems these guys have fall on the manufacturer not doing their job well. The other Ford dealers have this problem too, however, the other dealers suck, and Windward Ford does not. Their employees care. They answer the phone. Try calling the other 2 dealers, you will not get through. It's like they don't want money. Go to Windward, keep your sanity. More

The whole service team was nice, accommodating and helpful with the appt. The service was fast and on time as well. helpful with the appt. The service was fast and on time as well. More

Marina and the team at Windward were great! They got all my 150K maintenance done on my Mustang in one day. My car drove so much better after the maintenance was done and my adaptive driving wa They got all my 150K maintenance done on my Mustang in one day. My car drove so much better after the maintenance was done and my adaptive driving was reset. They went above and beyond when my phone died; they tracked down a charger for me. I was throughly impressed with the customer care and work on the vehicle. I will definitely be going back. More