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Windward Ford of Hawaii
Kailua, HI
1,039 Reviews
Prepare to discover the perfect vehicle for you and your family at our esteemed Ford dealership in Kailua, HI. Our wide-ranging selection features powerful and spacious SUVs, such as the Ford Expedition with seating for seven or eight, as well as the Ford Explorer that exudes sleek style on the road. Our Ford SUV lineup also includes the Ford Edge and the highly sought-after Escape and Escape Hybrid.
Embrace the world of all-electric power by choosing the Ford Mustang Mach-E, the latest addition to our Ford dealership in Kailua, HI. Seeking a performance vehicle? Look no further than our Ford dealership in Kailua, HI. Our lineup includes the Ford Mustang and the exhilarating Ford GT.
At Windward Ford of Hawaii, you can also explore our exceptional inventory of pre-owned vehicles. Our selection includes meticulously maintained Ford models, along with a diverse range of cars, sedans, pickup trucks, hatchbacks and SUVs from esteemed manufacturers like Acura, INFINITI, BMW, Toyota, Honda, Chevrolet, Ford and GMC. Rest assured, all pre-owned vehicles at our Ford dealership in Kailua, HI, have undergone a rigorous inspection at our state-of-the-art Ford service center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,039 reviews
June 17, 2023
Communication from office / staff needs to be better, I had to keep calling to find out what's going on with my truck, leave messages no return calls, technician did re-install all screws on my wheel well had to keep calling to find out what's going on with my truck, leave messages no return calls, technician did re-install all screws on my wheel well lining, had to purchase new ones and install myself. More
by jgconstructionhi
Verified CustomerEmployees Worked With
June 16, 2023
This place doesn't offer coffee or water wanted for almost the whole day didn't offer a dropped off or picked up tv was not working properly I would not recommend it to anyone whe I bo for almost the whole day didn't offer a dropped off or picked up tv was not working properly I would not recommend it to anyone whe I bought my toyota they have excellent service and offers water coffee and pick up and drop off More
by plaster88
June 16, 2023
DONT EVER GO THERE! !! AUSTIN WAS THE ONLY HELP. NEVER AGAIN will I bring my bronco there for service out of fear of a couple things retaliation for not buying it there a !! AUSTIN WAS THE ONLY HELP. NEVER AGAIN will I bring my bronco there for service out of fear of a couple things retaliation for not buying it there and them not doing it and charging me for it. They didnt bother to bolt down my center console safe so now I have to take it apart and bolt it down and put it back together. They were rude and cussed out my finance manager telling her she was and Fing lier that they wouldn't have me come in on their day off but Jayce absolutely told me it would be ready around noon Monday if not earlier but I was wouldn't be there to early. I had to put on the spare tire cover myself and take it to get washed. I have to peal off the plastic and clean down the inside my own car. I wouldn't send my dying enemy there to buy a car not alone a friend More
by SHAINH.ROUTLEY
Employees Worked With
Jayce, his supervisor , Timothy Schlak
June 15, 2023
Kind, helpful group of people, who took the time to work with me. They was very understanding and was happy to help with m. with me. They was very understanding and was happy to help with m. More
by OMARI5217
Employees Worked With
Other Employees :
Josh Nielson-Willis, Don Minnis, JR Serna, Wayne Fukumoto, Daraius Mistry, Timothy Schlak, Robert Barnes
June 15, 2023
engine light came on and they don't know why. It continues to come on and off. rumbling from front end when decelerating they don't know why. 3 recalls for my new 2022 Maverick to take 1 1/2 days It continues to come on and off. rumbling from front end when decelerating they don't know why. 3 recalls for my new 2022 Maverick to take 1 1/2 days and no loaner available after I purchased it from this dealership, I would expect a loaner. Difficult time calling the service department, no one answers. the dealer mark up $4K was too high. they low ball me on my 2018 Frontier trade in. More
by dsanada2000
Employees Worked With
Daniel
June 15, 2023
They took the the time to work with they was patient and like to give a shout-out to my sales rep josh for helping me out every step of the way. like to give a shout-out to my sales rep josh for helping me out every step of the way. More
by OMARI5217
