Windward Ford of Hawaii

I got my own FORD! Justin Fredrickson was Awesome and very professional, he took the time to listen to my needs and took care of me every step of the way even made sure Justin Fredrickson was Awesome and very professional, he took the time to listen to my needs and took care of me every step of the way even made sure all my belongings was transferred to my new truck. More

Enjoyable buying experience Excellent knowledgeable and courteous staff. My wife and I were given all the information we asked for on multiple vehicles, the staff helped us find Excellent knowledgeable and courteous staff. My wife and I were given all the information we asked for on multiple vehicles, the staff helped us find a vehicle that fit our needs and allowed multiple test drives to allow us to make an informed decision on our purchase. Overall we had a very enjoyable experience and would choose to buy from windward ford again in the future. More

Great experience. My experience was great, didn’t think they could make this deal happen. Great financial package. Thanks mr. J. Salazar. My next vehicle will be purcha My experience was great, didn’t think they could make this deal happen. Great financial package. Thanks mr. J. Salazar. My next vehicle will be purchased at this dealership. More

Excellent service and courteous staff made buying our new Ranger a wonderful experience. We would definitely recommend Windward Ford to anyone looking to purcha service and courteous staff made buying our new Ranger a wonderful experience. We would definitely recommend Windward Ford to anyone looking to purchase a new or used vehicle. More

Purchasing my new truck Service was great, they were able to come get me because I was completely out of a vehicle which was an amazing first impression. Sean was a great sal Service was great, they were able to come get me because I was completely out of a vehicle which was an amazing first impression. Sean was a great salesman to work with accommodating what I was looking for in a truck and he was super great to talk to about just coming to the area around the dealership as well. More

Good service Service was good, took about an hour longer than was originally quoted but overall a good experience. Will be coming back for sure with my truck! Service was good, took about an hour longer than was originally quoted but overall a good experience. Will be coming back for sure with my truck! More

Transit repair Repairs were done efficiently. Although the repair took two trips (because a part needed to be ordered), the second trip was finished in about 40 mi Repairs were done efficiently. Although the repair took two trips (because a part needed to be ordered), the second trip was finished in about 40 minutes. More

Windward Ford rocks! Christian and Wayne helped me find the truck I was looking for. No high pressure. I will definitely do business with them again when I am looking fo Christian and Wayne helped me find the truck I was looking for. No high pressure. I will definitely do business with them again when I am looking for my next vehicle. More

During 60K service, they broke my oil dipstick handle I needed a replacement battery, new wiper blades and a 60K service on my Ford Escape. Service manager John K. told me their mechanic had a late start I needed a replacement battery, new wiper blades and a 60K service on my Ford Escape. Service manager John K. told me their mechanic had a late start and would not be able to finish that day. As I did not need the car I told him to keep it overnight. I picked it up the next morning and drove home. I had checked my oil before the service visit. An hour after getting the car home, I went to check the oil again only to find that I could not because the dip stick handle was broken off and what was left of the plastic handle was stuck in the dipstick tube. Clearly the service manager did not know about it until I called him. I suspect there's an issue with one of their mechanics. I think it's unconscionable to break a part during service and not fix it on the spot, or worse to send the customer away without telling them. John scheduled me to bring the Escape back. I did and after waiting a while, I was told they had the wrong dipstick and would have to order another. Bottom line was it took 3 visits to complete the 60K service. To their credit they did replace the dipstick at no charge to me. More

The Ford dealer to visit This is the Ford dealer to service your vehicle. The others do not come close to what this place can do. The staff is very knowledgeable to service wh This is the Ford dealer to service your vehicle. The others do not come close to what this place can do. The staff is very knowledgeable to service what you have. More