Windward Ford of Hawaii

Awesome Service I made the mistake of taking my car to Honolulu Ford because I was in a rush and it’s close to my home. Huge mistake! Honolulu Ford is the worst and I made the mistake of taking my car to Honolulu Ford because I was in a rush and it’s close to my home. Huge mistake! Honolulu Ford is the worst and they absolutely don’t care about their customers. After my car sat in their lot for 5 days without resolving anything and no phone calls, I had enough and picked up my car and took it to Windward. Matt was awesome as usual, kept me in the loop all the time and fixed my car in no time. More

Traded in old car, got a great deal. Everyone was very helpful for my wife and I. Everything was made simple and easy to understand. They gave me great value for my trade in vehicle and t Everyone was very helpful for my wife and I. Everything was made simple and easy to understand. They gave me great value for my trade in vehicle and they got me a very low interest rate. More

My 7,500 mile service Got a scheduled appointment, got an email confirming the appointment, got in for 7,500 service package, was told process would take 2 hours, they call Got a scheduled appointment, got an email confirming the appointment, got in for 7,500 service package, was told process would take 2 hours, they called within the the two hours and said my truck was ready. Great service. More

Helpful altho it took 3 hours for the oil change. The service rep. was very helpful and explained about the things the mechanic had gone over. This was the first time such a complete explanation was The service rep. was very helpful and explained about the things the mechanic had gone over. This was the first time such a complete explanation was made altho we had been here for the purchase of the car before this one as well. Of course, up to two years prior, my late husband( a retired Ford Service Manager in Anchorage, Ak.) had dealt with the mechanics and reps. but now I am the only owner of our Ford Fusion. More

Great service! Appointment scheduled within a week. Very much appreciated that. Mechanics diagnosed problem and parts have been ordered. Don helped me with an extend Appointment scheduled within a week. Very much appreciated that. Mechanics diagnosed problem and parts have been ordered. Don helped me with an extended warranty, so I'll be back. :) More

Oil change and 60,000 mile checkup Patiently explained everything and my options. Service rep was very thoughtful and thoroughly explained what was to be done and why. Called with addit Patiently explained everything and my options. Service rep was very thoughtful and thoroughly explained what was to be done and why. Called with additional need after looking further and asked if I wanted that service also. Everything was finished in a very reasonable time.. Mahalo More

Worst service and expensive It is robbery what they charge. Two issues that took less than “hours” to diagnose and cost was almost $400. And they were going to charge over $1500 It is robbery what they charge. Two issues that took less than “hours” to diagnose and cost was almost $400. And they were going to charge over $1500 for issues that was not worth the parts and labor. More

Great dealership Wayne and Don made the usual pressure induced sale a great experience for us. They worked hard to get us a deal we could live with. Wayne and Don made the usual pressure induced sale a great experience for us. They worked hard to get us a deal we could live with. More

Windward Ford Rox! Seamless, fluid and positive experience with Guy, Chris and Al. Overall and 11 out of 10 stars! Get your bad self down to Windward Ford and see for yo Seamless, fluid and positive experience with Guy, Chris and Al. Overall and 11 out of 10 stars! Get your bad self down to Windward Ford and see for yourself! More

Beth’s Review Thanks to Windward Ford For taking such good care of my Mazda Trubute for 11 years. The folks who work here are polite, professional and helpful. Thanks to Windward Ford For taking such good care of my Mazda Trubute for 11 years. The folks who work here are polite, professional and helpful. More