Windward Ford of Hawaii

Worst service department ever! Don't take your car to this service department. The mechanic forgot to put lug nuts back on wheel on my new car the wheel flew off and car slid over Don't take your car to this service department. The mechanic forgot to put lug nuts back on wheel on my new car the wheel flew off and car slid over 200 feet almost killed my husband. Now I have been arguing with the dealership for over one month, all I want is a replacement car for the new car that they wrecked. I hope they do what is right and replace the c-max that they wrecked with a replacement car. More

Outstanding service Jaris Pilayo was the first person that greeted me when I walk on to the lot. His professionalism and most importantly his "Aloha" spirit impressed me Jaris Pilayo was the first person that greeted me when I walk on to the lot. His professionalism and most importantly his "Aloha" spirit impressed me; the attitude and the geart deal motivated me to purchase my dream truck, 2017 Raptor, at Windward Ford verses then the other dealerships. I highly recommend you come to see the team at Windward Ford at the gateway of Kailua for all your Ford automotive needs... More

Great Came in looking at ford st left with beautiful ford mustang great people! I will recommend this dealership to all of my friends! Thank you Came in looking at ford st left with beautiful ford mustang great people! I will recommend this dealership to all of my friends! Thank you More

Great service! Jaris was helpful and kind! I was riding the bus one day and the next day I was on the road in a certified preowned vehicle. I'm so grateful for the c Jaris was helpful and kind! I was riding the bus one day and the next day I was on the road in a certified preowned vehicle. I'm so grateful for the car as I travel back and forth across the island. I received timely attention and kindness from the staff at Windward Ford! I'll definitely choose them again. More

Outstanding Extremely helpful and friendly. Everyone had a great attitude and seemed to know a lot about what was going on. Would definitely recommend to anyone l Extremely helpful and friendly. Everyone had a great attitude and seemed to know a lot about what was going on. Would definitely recommend to anyone looking to invest in a new vehicle. More

New truck Well spoken young man who showed excellent knowledge in the truck I purchased. This dealership is one of the best I've ever purchased from. Thanks Win Well spoken young man who showed excellent knowledge in the truck I purchased. This dealership is one of the best I've ever purchased from. Thanks Winward! More

Very knowledgeable and personable The staff here (especially Jordan and Christian in particular) were very helpful in appraising my vehicle and bought it from me in the same day. Chris The staff here (especially Jordan and Christian in particular) were very helpful in appraising my vehicle and bought it from me in the same day. Christian walked me through the entire purchasing process and answered all my questions. Jordan took the opportunity to show me around the lot and was personable with me. He showed me and test drive a couple vehicles that he thought I would be interested in based on my personality and interests. I highly recommend this dealership in every regard More

Exactly What I Wanted! We are happy new owners of a 2017 White Ford Expedition XLT. We have a 2003 White Ford Expedition and love it so much, that I knew the only way we cou We are happy new owners of a 2017 White Ford Expedition XLT. We have a 2003 White Ford Expedition and love it so much, that I knew the only way we could part with it is by getting another one. I was so happy that here at Windward Ford, they had exactly what I was looking for; a great vehicle, and great service. Al Davis provided us with excellent and professional service, and Don Minnis helped us cross our T's and dot our i's with finalizing the deal. We had a budget in mind and knew what we could afford. Everything fell into place and we are happy that we got a great deal! Mahalo to Al Davis, Don Minnis for all your help. P.S. - Mahalo Windward Ford!...and thank you for the Pizza and Popcorn! More

Friendly Jordan was very friendly and professional. Jordan addressed all my questions and concerns like a pro.. I recommend Jordan at Windward Ford, he will Jordan was very friendly and professional. Jordan addressed all my questions and concerns like a pro.. I recommend Jordan at Windward Ford, he will find what you are looking for More

OUTSTANDING team and excellent customer service! After a simple inquiry about a vehicle on their lot and with no expectation purchasing anything, I am now a proud owner of a 2016 Ford Edge Titanium. After a simple inquiry about a vehicle on their lot and with no expectation purchasing anything, I am now a proud owner of a 2016 Ford Edge Titanium. All this wouldn't have happened with the help I received from Christian Dillulo and his team at Windward Ford. Upon arrival, I was introduced to Al Davis, he asked a few questions and shared the different Edge models, then I told him I had my eye on one specific vehicle. So he said, lets take it for a spin. After the test drive, he already knew I was happy and was ready to play the numbers game. But to my surprise, Al was a true professional, he got down to my level and treated me like his best friend and asked me "tell me what you want to pay, give me a number and I'll run it by my manager" and after 10-15 minutes, we agreed on the price, terms, and shook hands on the deal. AND what an amazing deal it was! "Keep it under 100!" says Don Minnis the finance guy. This guy knows his stuff and is thorough with his paperwork and explaining the different types of coverages that's available, he won't try to sell you everything, but what's necessary to ensure you're protected. He will also work tirelessly to make sure you receive the best financing available. From the start, I wasn't expecting to trade in my 2003 CR-V nor was I expecting to drive home in a brand new Edge, but all it took was a simple inquiry e-mail message, no pressure sales pitch, friendly and down to earth sales person, and a knowledgeable finance guy, and here I am happy and stoked with my new ride. Big MAHALO to Windward Ford for a job well done! More