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Windward Ford of Hawaii

Kailua, HI

4.4
1,020 Reviews

725 Kailua Rd

Kailua, HI

96734

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1,020 Reviews of Windward Ford of Hawaii

March 27, 2024

Will is very professional and helpful when it came to taking care of my vehicle and displaying excellent customer service More

by Wilfredo Boter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Soong
March 27, 2024

My sales person was Joshua Neilson Willis, and my finance officer was Brian Wong. Both was excellent and I wouldn't hesitate to buy from them again. The only thing I didn't like was the extra fee More

by jrsishii
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Neilson Willis and Brian Wong
March 26, 2024

I took my truck in for recalls and was impressed that the service manager could see on her system all the recalls that were needed, even one I didn’t know about. The only problem was some confusion about whe More

by HAMADAW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina
March 26, 2024

They were very nice and helpful, also got my car finished by the time I needed it. I worked with Marina and Will. More

by Lanikai888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina and Will
March 25, 2024

Great customer service. It was very easy to make and change my appointment. Service personnel very nice. More

by kjec808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Caringer
March 23, 2024

I really like windward ford. It’s a far drive for me but it’s worth it More

by wrnching
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merina , Devin Caringer
March 21, 2024

Efficient turnaround and good customer service provided. Pleasant interaction with staff. Easy to make appointment More

by jimmyvent888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina reyes 5 stars
March 21, 2024

Customer service was wonderful. Kept me updated on delays and was friendly and courteous. Would recommend this place to anyone. More

by gmosshawaii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Davis
March 21, 2024

My appointment was 9 am. Had to wait till about 10:45 am. Why? Pi’lii helped a lot. Had two factories recalls to do. Took them 15-20 minutes too do once the technician starte More

by tadao5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Caringer, Jose Henriquez, Sara Schleske
March 20, 2024

Customer service was excellent. I especially appreciated the assistance provided by Marina in the service department. She clearly explained my options and moved quickly to process m More

by dannymahea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina, Guy Mello
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