Windward Ford of Hawaii

Alaina handled my service so well even when it was so busy. She holds that place together! excellent service from her busy. She holds that place together! excellent service from her More

Good relationship and reliable great communication definitely gonna come back thank you guys so mich definitely gonna come back thank you guys so mich More

I’m not used to being paid attention to by other Ford dealers on Oahu. You can’t get Cutter Ford or Honolulu Ford on the phone. If you wish to ask about a part or make a service appointment at Hon Ford o dealers on Oahu. You can’t get Cutter Ford or Honolulu Ford on the phone. If you wish to ask about a part or make a service appointment at Hon Ford or Cutter Ford you need to drive there. Windward is refreshingly completely different. When you call Parts they answer, when you call service, they answer. They also keep their promises. It’s definitely worth the drive. More

Friendly staff good communication and great service . Perfect location I was in and out with oils change and routine checkup at good time Perfect location I was in and out with oils change and routine checkup at good time More

I went to the dealership looking for a work truck and was met with fantastic customer service met with fantastic customer service More

Excellent Service Department, attention to detail was paramount despite staffing shortages. I was baffled and amazed at the cost of a new key fab. paramount despite staffing shortages. I was baffled and amazed at the cost of a new key fab. More

Scheduling is easy online or by phone. Service department mechanics are great at diagnosing and repairing problems. All service is explained. Past issues are now gone as the new mechani Service department mechanics are great at diagnosing and repairing problems. All service is explained. Past issues are now gone as the new mechanics are fantastic and thorough. The employee list for this survey has not been updated for some time. Dealer Rater needs to check more often with the dealership for current employee lists for each department. More

Waited almost 11 hours for routine 60,000 mile service of my vehicle. Then was charged $200 over original quote with customer service representative blaming a fellow staff and never explaining the overage. my vehicle. Then was charged $200 over original quote with customer service representative blaming a fellow staff and never explaining the overage. More

The sales explain my looking vehicle is very detail . After pickup my vehicle . Also till answer my phone all the time for question ! After pickup my vehicle . Also till answer my phone all the time for question ! More

Guy and Josh took care of me in the best way! Awesome experience! Highly recommended! Awesome experience! Highly recommended! More