Windward Ford of Hawaii

Awsome The service department is excellent! Recommend windward ford service. They are really fast and convenient, free popcorn and employees are really helpf The service department is excellent! Recommend windward ford service. They are really fast and convenient, free popcorn and employees are really helpful. Thank you windward ford for the excellent service. More

F 350 super duty Windward ford really knows how to take care of their customers they make you feal at home don come six kept me well informed if I ever need another ne Windward ford really knows how to take care of their customers they make you feal at home don come six kept me well informed if I ever need another new car you can bet I will go to windward ford More

reoccurring electrical problem I continue to have to take my vehicle into the dealership to have them reset the "computer" because the check engine light comes on and my vehicle wil I continue to have to take my vehicle into the dealership to have them reset the "computer" because the check engine light comes on and my vehicle will not start. This problem occurs after the car has been sitting for a week or more (when I go out of town). The dealership charged me a full diagnostic rate and all they ended up doing is resetting the computer to clear the codes. This doesn't seem right to me. More

Another good deal I always get friendly and welcoming treatment from everyone at Windward Ford, especially Albert Davis. This is the third car I have bought from him, I always get friendly and welcoming treatment from everyone at Windward Ford, especially Albert Davis. This is the third car I have bought from him, and I have been satisfied with each deal. More

Awesome & very effecient Service Team at Windward Ford is so accommodating & easy to work with. Got my work out in a timely manner & can't be happier! Thank you Windward Fo Service Team at Windward Ford is so accommodating & easy to work with. Got my work out in a timely manner & can't be happier! Thank you Windward Ford.. More

Don’t use them Took my car in for regular servicing with no problems and had to take it back a couple of days later because of issues they caused. Took my car in for regular servicing with no problems and had to take it back a couple of days later because of issues they caused. More

Take a ride to the Windward side.. I arrived 10 minutes before my appointment and was processed immediately. I chose to wait for the car and in less than 2 hours the complete oil change I arrived 10 minutes before my appointment and was processed immediately. I chose to wait for the car and in less than 2 hours the complete oil change, tire rotation and all point check up were complete. Called on my cell I returned from my shopping trip and paid my bill. No extra charges and a safe car! Thank-you Windward Ford! More

The best Very Fast, and friendly and professional.. they explained all the work that needed to be done. I couldn't ask for a more convenient place to get my wo Very Fast, and friendly and professional.. they explained all the work that needed to be done. I couldn't ask for a more convenient place to get my work done. More

Unfriendly, rude and inefficient I hate to leave a bad review but the treatment that I got was unexeptable. The service advisor was unfriendly, rude and abrupt. Immediately questioned I hate to leave a bad review but the treatment that I got was unexeptable. The service advisor was unfriendly, rude and abrupt. Immediately questioned whether my warranty would cover. I went to Honolulu Ford instead and got 5 star treatment! Not sure who the service advisor was but I came in at 10am on Monday the 30th of April. Whoever it was must have been having a bad day. More

Service Department - Thank you! I bought my 2016 Edge from Windward Ford and decided to stick with the team here to handle the service aspect throughout the ownership of my vehicle. I bought my 2016 Edge from Windward Ford and decided to stick with the team here to handle the service aspect throughout the ownership of my vehicle. So when I had an issue with the craftsmanship of the dash, I took it in for them to look at it. After two failed attempts, I brought up my concern and frustration with JR Serna. He immediately jumped on the issue and asked to give him and his service team a second chance. After his initial evaluation, he worked really hard with the manufacturer to ensure that the part was in pristine condition before installing - he even honored to replace a failed rear LED tail light assembly at last minute. I'm happy to report that JR met my expectation with the repair and I will continue to return to Windward Ford and trust they will provide to me excellent service to my vehicle. More