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Windward Ford of Hawaii - Service Center

Kailua, HI

4.1
594 Reviews

594 Reviews of Windward Ford of Hawaii - Service Center

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February 24, 2024

Let me start out by saying I’ve been in the service business. All my life, I am 62 years old, I felt like I was the enemy, the whole time,, I was told things that I didn’t believe, you folks had my tru More

by DBPEAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Caringer
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

Marina was great. Efficient, personable, very helpful. Seemed to be a rather busy day but she was great. More

by n/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina
February 23, 2024

Great Service Department and Alaina excellent service advisor! Job done on time and done right. More

by MO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Davis
February 23, 2024

The service was very professional and timely considering the service required. They accommodated my needs. More

by MIBIAN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Davis
February 22, 2024

My last two services at Windward Ford were terrible. Not sure if management has changed but extremely poor service and would not recommend to anyone. More

by piilani17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Caringer
February 19, 2024

Marina was wonderful. She is a great addition to the service department. She listened and asked questions More

by dadlw007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina
February 19, 2024

Marina was great to work with. She followed up well and updated us throughout the repair process. Mahalo for your assistance. More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina, Will
February 17, 2024

Windward Ford promptly reached out to me in regards to my concerns. And we successfully came to a resolution. I really do appreciate their proactiveness. More

by ERINNOELCHORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alena
February 17, 2024

We received excellent help from Marina Reyes and the service crew at Windward Ford for our 2022 Edge lift gate problem. They were very patient with our multiple visits to solve this problem. Thanks, Mi More

by jmichaeldudley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Caringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marina Reyes
February 16, 2024

I have purchased several vehicles at Windward Ford. I return because of the courteous and attentive service both before and after the transaction. More

by franbritten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Caringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marina
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