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Windward Ford of Hawaii - Service Center

Kailua, HI

4.1
594 Reviews

594 Reviews of Windward Ford of Hawaii - Service Center

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February 15, 2024

Easy to book servioce date, prompt attention to the issue and great service in repairing the issue More

by tncbill88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Caringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : marina
February 12, 2024

Marina completed my paperwork and had my servicing done promptly. All of this with a friendly attitude. More

by landerson.dsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Caringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cliff
February 09, 2024

Alani was a great service advisor. It was busy when I arrived and she handled everything very calmly. More

by kimosurf56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alani
February 08, 2024

Great service, timely, and the staff member Mariana was knowledgeable and helpful. Very customer centric dealership and repair. More

by AUSTINBOLES_94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina
February 08, 2024

Everyone was very pleasant and thorough pertaining to getting my car sorted out thank you .. More

by blueskyes
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Reyes
February 08, 2024

Very knowledgeable and courteous. Not all service centers of Ford is the same. Windward is Excellent experience. while Kalihi Ford was very POOR! Responsive and helpful. Kalihi, numer More

by hmonico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Reyes; Will Soong; Alaina Davis, Robert Barnes
February 07, 2024

Service was very quick very friendly responsive and quite efficient. Overall very very good service More

by EDELONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Caringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2024

The staff is always so kind and helpful. I’m really grateful for the shuttle service as well. Happy to have my car back and fixed so quickly. More

by Lashell.labounty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will, service dept
February 07, 2024

Excellent and quick service. Windward Ford is highly recommended. Full explanation of service and costs before the service was great. More

by mrswally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Caringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2024

My service representative Marina was very helpful. She listened to my concerns and squeezed me in as soon as possible. Marina was very communicative throughout the process of servicing my Bronco and I More

by dmahoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Reyes
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