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Winslow BMW of Colorado Springs
Colorado Springs, CO
264 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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264 Reviews of Winslow BMW of Colorado Springs
July 06, 2022
Made an appointment for 1 new tire after blowout. Confirmed correct tire on phone. BMW then installed the WRONG non-RF tire, when I had previously CONFIRMED they had ordered a RF tire. Service Adviso Confirmed correct tire on phone. BMW then installed the WRONG non-RF tire, when I had previously CONFIRMED they had ordered a RF tire. Service Advisor Michael apologized and told me they would take care of this. Now, they are demanding I pay for the whole tire that was supposed to have been installed in the first place. I was lied to about BMW installing the correct tire, and I was lied to by Michael when he apologized and told me it would be taken care of. Do not go here. Drive to Denver instead. More
by scotts
Employees Worked With
Mike Evelyn
Helpful April 19, 2022
Yes it took my BMW in for the first time and I said fix everything it was $7,000 and it breaks down on the highway I towed in didn't they do some more work $4,000 now it's dead again very dissatisfied it w everything it was $7,000 and it breaks down on the highway I towed in didn't they do some more work $4,000 now it's dead again very dissatisfied it was come up with a stupid reason why it's not working anyway I would not recommend you taking your vehicle to them they have a sorry xxx excuses and they want to review they don't know what service is More
by John
Employees Worked With
Larry Holmes
April 04, 2022
Excellent service combined with a very knowledgeable and professional salesperson Nick made ordering and purchasing a brand new 2022 X6 extremely easy and fun. From start to finish they provided all the su professional salesperson Nick made ordering and purchasing a brand new 2022 X6 extremely easy and fun. From start to finish they provided all the support I needed to make this a dealership I would undoubtedly recommend to anyone inside or outside the state of Colorado. Definitely do business with them again. More
by Jerredhuber
Employees Worked With
Nick Maska, Jim Carlson
March 01, 2022
What a great experience! We first used the service department at Winslow for a BMW we already owned. They were so good to work with, we decided to buy our X5 from Winslow. We We first used the service department at Winslow for a BMW we already owned. They were so good to work with, we decided to buy our X5 from Winslow. We look forward to continuing our relationship - in fact, we have an M4 on order now. More
by RRR
Employees Worked With
Drew Adams, Jim Carlson
January 20, 2022
How easy was work with them. Everything were smoth and at the moment we arrived there our new X6 was ready for us. No overprice no hidden cost. Excelent service the moment we arrived there our new X6 was ready for us. No overprice no hidden cost. Excelent service More
by Santiago
Employees Worked With
Jim Carlson, Bill Fishe, Larry Holmes, Sue Harris, Charles White, Mike Evelyn, Jason Russell, Eddie Sanchez, Bryce Bussa, Scott Cain
December 09, 2021
They seem to be improving customer service wise. Not quite as uppity. Maybe it's the lockdown loss of traffic. Or the supply chain. Feels better. quite as uppity. Maybe it's the lockdown loss of traffic. Or the supply chain. Feels better. More
by Billy
Employees Worked With
Charles White
December 09, 2021
Winslow BMW and David Hemphill provided outstanding customer service throughout the entire purchasing process. In a world that is sorely lacking service of any kind, they were great. customer service throughout the entire purchasing process. In a world that is sorely lacking service of any kind, they were great. More
by CORunner93
Employees Worked With
David Hemphill
December 08, 2021
The Sales staff & service department is outstanding. In addition, their Lead Genius, Jake Gordan, is very knowledgeable and professional. Wish they offered better discounts, but the market conditions are m addition, their Lead Genius, Jake Gordan, is very knowledgeable and professional. Wish they offered better discounts, but the market conditions are much in their favor. More
by M850i
Employees Worked With
Jim Carlson, Charles White
October 09, 2021
Great folks here! Excellent product knowledge, price and follow up on everything. Even handled a remote delivery of a new X5 and handled the lease return to another dealership! Amazing service follow up on everything. Even handled a remote delivery of a new X5 and handled the lease return to another dealership! Amazing service More
by don.denardo
Employees Worked With
Jim Carlson
