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Wissler Motors

Mount Joy, PA

Overview
Employees
Reviews
Vehicles
4.7
879 Reviews
Wissler Motors has been been in business since 1965. We have been a new vehicle franchised dealer with AMC, Renault, Chrysler, Plymouth, Jeep, and Eagle. We are the area's premier dealer for all ranges of vehicle including imports and domestics! Besides vehicle sales, Wissler's has an outstanding Collision & Paint Repair facility, Service Center, and Express Services Center where we repair ALL Import & Domestic Brands. We have great value products and programs including our Customer Appreciation Program (C.A.P.) which gives our customers $20 OFF items like Oil Changes and FREE State Inspections without the need for coupons or punch cards! See a service adviser for details today!
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1205 W Main Street

Mount Joy, PA

17552

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Showing 879 reviews

June 05, 2024

I thought the price for an oil change and tire rotation was high at $104 More

by heiserfam4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Stroup
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Wissler Motors responded

Thanks for your feedback. We reviewed your billing and feel it is accurate for a Chevy Traverse. The traverse takes 6 quarts of full synthetic oil. We always use a premium oil filter as per the manufacturer's recommendation when we use synthetic oil. This oil change was $77.50. We also rotated your tires for $20.95, which we find is on the lower side of what the industry charges. If you purchase four tires from us for the vehicle, we will do the rotation for $0. The total was then $98.45 plus tax for the services provided. Unfortunately, oil prices have continually increased, and most cars no longer take conventional oil, which would be less expensive. If you have any further questions or concerns, please don't hesitate to reach out to our service manager, Pete Cotton, or myself. We value your business and want you to feel confident in the value you are receiving from Wissler Motors. Devin Wissler

Helpful
June 01, 2024

After an oil change, when I got home, white smoke came out from under the hood, and when I checked under the hood, the hood prop was loose. Couldn't hold the hood up AND check the oil. More

by m.kerch90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Wissler Motors responded

Good afternoon! Thank you for your review. I want to assure you that Pete, the service manager, will contact you upon his return after the weekend. I apologize for your experience, and please be assured that we will aim to resolve it as quickly as possible. Devin Wissler

Helpful
May 22, 2024

Great place to either buy a vehicle or get repairs done. Highly recommend this business More

by sprntlover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Stroup
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 05, 2024

Patty was very pleasant and professional. She was very helpful, and she was also very knowledgeable More

by tcunrod11
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patti Hershey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Wissler Motors responded

Thank you for your review! We hope you enjoy your new vehicle! Devin Wissler

Helpful
May 04, 2024

I had a very hassle-free and professional experience at Wissler Motors. Patti was wonderful to work with and we were able to come to a final deal that was very fair. I am from Maryland, so the logistics More

by Kevin S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patti Hershey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Wissler Motors responded

Thanks for trusting us to drive up from Maryland! I'm happy you had a great experience and are enjoying the longer range of the Ioniq 6 on the Eastern Shore! Devin Wissler

Helpful
May 04, 2024

I have always bought cars from Wissler Motors. 2 weeks ago I came in for inspection. I was told to pay 700$ my car needed brakes and windshield wipers. Now I realize I’m a 60 year old fat white wo More

by denisemartinez1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Stroup
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Wissler Motors responded

Ms. Martinez, we truly value your feedback and we understand that there may have been some misunderstandings or miscommunications. We would like to take this opportunity to provide some clarification. 1) To pass inspection, you needed rear brakes and front wipers. We always recommend rotors at the same time as brake pad replacement, but these were NOT a requirement for inspection. The total for all of these was $501. 2) We also recommend a fuel/air induction system service at the same time. It is recommended at your vehicle's mileage. It was also recommended the last time you were in for service, but it was declined. I am proud to say that my service team is consistent in their professional recommendations. 3) Additionally, we recommended an oil and filter change. I don't know what prompted this, but I assume a lube sticker said it was due. 4) Just to provide a clear breakdown, the total cost of the services, including the recommendations, was over $700. This amount WAS NOT solely for the rear brakes and front wipers, as you mentioned in your review. 5) As a reminder, our team's role is to inform you about the recommended services based on your vehicle's condition, age, mileage, etc. We are here to answer any questions you have and ultimately, the decision on which work to perform is yours. 6) Neither age nor other factors have anything to do with how we do business. If you conclude that our operation is good and honest and that something else affected your experience here, we would be more than happy to welcome you back. Otherwise, we hope you continue to enjoy the vehicle you purchased from us almost six years ago. Devin Wissler President

Helpful
May 02, 2024

Patti was very helpful throughout this process. When it came down to getting the documents filed and complete she was quick and made it as painless as possible. More

by mdduffy1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patti Hershey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Wissler Motors responded

We appreciate your comments. I'll make sure Patti hears about it! Enjoy your new Ford! Devin Wissler

Helpful
April 30, 2024

Good place to buy a used vehicle and get it serviced. Would like to be able to schedule service on their website but for now not able to. More

by jonestpta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Stroup
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful 1
April 22, 2024

Staff +is +prodfessi+nal and service is go+od. Easy to+ schedule ap+po+intments and work co+m+pleted +in a ti+mely manner,.++ More

by carolynbenshoof17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Stroup
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 12, 2024

We got a great first impression upon entering, and Patti was very down-to-earth, friendly, and no pressure at all. We felt very comfortable asking questions, and her experience and professionalism made us More

by Lorielleninpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devin Wissler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Hershey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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