Wissler Motors

Beyond expectations, restores faith in others Wissler Motors Service Department is a rare breed of service technicians. They treat each person with the utmost respect, kindness and patience. I a Wissler Motors Service Department is a rare breed of service technicians. They treat each person with the utmost respect, kindness and patience. I am taken back by the effort each member of the service department takes to make sure their customers are cared for, are satisfied and walk away knowing the absolute best was done for their vehicle. My experience with the service department is always uplifting and each time I come in, a little more of my faith in service technicians is restored. I trust the recommendations Hans Seidel gives because: 1) he is honest with me, 2) he does not leave me guessing about what repairs are needed or how much they will cost and 3) he allows me the time to think things through as far as what is best for my vehicle and my budget. I, also, appreciate Hans taking the time to make sure I understand all the repairs that were done or needs done in order to keep my vehicle in good running condition. And my latest experience with Wissler Motors' Service Department went above and beyond what I would expect from anyone. Last week, I received the best care for my vehicle and me that I ever received since owning my first car! I was absolutely floored by the service I received! Hans and another gentleman, whose name I did not learn, helped me with an unsettling car issue. Hans and the other gentleman were patient with me as I took up much of their time deciding what to do with my vehicle. They stayed with me longer than I expected anyone would and they made sure I had what I needed in order for me to get through the next few days. It is service like this that lets me know Wissler Motors Service Department truly cares about their customers and their customers' cars. It is more than just business with Wissler Motors, it is building a trusting and relationship with their customers. More

Sales associate Lex Amaro was the best! Recently purchased a beautiful 2005 Ford Escape from Lex. after shopping the entire Lancaster area, I decided to go to Wissler's and I was greeted by Recently purchased a beautiful 2005 Ford Escape from Lex. after shopping the entire Lancaster area, I decided to go to Wissler's and I was greeted by Lex who wasn't pushy or persistent at all, which is very refreshing when car shopping. I would recommend Wissler's to anyone looking for a quality car and a good shopping experience. More

Wissler goes the extra mile I have been to Wissler several times for oil changes and each time I was able to be seen at the time I requested. Once, I showed up unannounced due t I have been to Wissler several times for oil changes and each time I was able to be seen at the time I requested. Once, I showed up unannounced due to a miscommunication on my part and I was still able to be seen as a walk-in with very little wait time. For this most recent visit, I dropped my car off at 7:30 AM, filled out some paperwork, and Phil had my courtesy vehicle ready to go with the keys in the ignition, engine running, and the heater on high (it was a chilly morning). I was able to be in, out, and to work without any holdups. Phil gave me a call around 11:00 AM informing me that the many items on my service list had been completed. I was pleasantly surprised at how little time it had taken to repair all of the issues my vehicle had. I stopped back in the office at 4:30 PM and my car was ready to go. I paid the bill, which was also less that I was quoted, and that made the experience even better. What really keeps me coming back to Wissler, however, is the personal touch from the staff. Phil, Hans, and Mike were all extremely cordial and I could tell that they actually cared about making sure their customers are completely satisfied with each and every visit. To top it off, my car is running better than ever. I couldn't be happier. I will always recommend Wissler and continue to bring my car in for all servicing needs. Thanks Wissler! More

Always a pleasant experience! We have been taking our vehicles to Wissler for several years now. They are trustworthy and honest in their assessments and estimates, thorough with t We have been taking our vehicles to Wissler for several years now. They are trustworthy and honest in their assessments and estimates, thorough with their diagnostics and repairs, and reasonable with their prices. Every team member is friendly and helpful every time we visit. We have son with special needs, and everyone is very patient with us and him. The quality of the work done on our cars is great, and I would recommend Wissler Service to anyone! KEEP UP THE GOOD WORK! More

Exceeded my expectations I called in, asked if there was an appointment available for an Inspection and Emissions, they took me in immediately, provided a courtesy vehicle and I called in, asked if there was an appointment available for an Inspection and Emissions, they took me in immediately, provided a courtesy vehicle and had finished requested work the same day. Mike and Hans are an awesome team, and the whole place is super friendly. If you truly seek the "Family Experience" that many claim to have, then visit Wissler Motors. They are truly a definition of this term. More