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Wissler Motors

Mount Joy, PA

4.7
877 Reviews
Wissler Motors has been been in business since 1965. We have been a new vehicle franchised dealer with AMC, Renault, Chrysler, Plymouth, Jeep, and Eagle. We are the area's premier dealer for all ranges of vehicle including imports and domestics! Besides vehicle sales, Wissler's has an outstanding Collision & Paint Repair facility, Service Center, and Express Services Center where we repair ALL Import & Domestic Brands. We have great value products and programs including our Customer Appreciation Program (C.A.P.) which gives our customers $20 OFF items like Oil Changes and FREE State Inspections without the need for coupons or punch cards! See a service adviser for details today!
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1205 W Main Street

Mount Joy, PA

17552

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Showing 877 reviews

November 21, 2011

My jeep has almost 200,000 miles on it and they never push me to get a new one. They just work on what i ask them to. They know what there doing and i will take my jeep to them anyday over a backyard gar More

by squickel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember.
Nov 21, 2011 -

Wissler Motors responded

Thank you very much for your review! As always, if you have any suggestions, please don't hesitate to let one of us know including myself. Hope we can keep your vehicle running another 200,000 for you! Devin Wissler General Manager cell: 717-669-5110

October 25, 2011

Dealship means works with you on a DEAL.... Not sure Dealship means works with you on a DEAL.... Not sure what happened we test drove first thing in the door , they took a deposit then had us fill out c More

by mountjoymike
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin, Chuck& Fiance Manager
Nov 08, 2011 -

Wissler Motors responded

Hello! I'm sorry you feel that the experience at Wisslers did not go well. Please contact me during a weekday on my cell phone and I'd be happy to learn how we could improve our processes and better our customers' experiences. Thank you for you time and review. Devin Wissler General Manager cell: 669-5110

Nov 28, 2011 -

Wissler Motors responded

Mike - I have not received a response from you. Please accept my sincerest apologies for not making your purchasing opportunity a pleasant one. If, in the future, you would like to discuss, please contact me. We wish you and your family a great Christmas! Sincerely, Devin Wissler General Manager Cell: 717-669-5110

Nov 29, 2011 -

mountjoymike responded

Devin, Thank you for responding and yes we have a bad experience at Wissler. There are plenty of dealerships to choose from in the area, we decided to shop and we have purchased a vehicle from another dealership. Once again first impressions are lasting impressions....Good Luck...have a great holiday.

October 18, 2011

This Dealership deservrves an "A" for the entire experience. From the very first day we were treated with the highest of respect. They went above expectations to secure our desicion to purcha More

by telviper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chelsea,Dell
September 22, 2011

I originally went to purchase another vehicle from another dealer and decided to look at the vehicles on the lot of Wissler motors. I was treated with the utmost respect and courtesy by the sales man More

by mgarcia777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Del Wissler, Chuck and Joshua
August 31, 2011

I went to Wissler Motors 4 times looking at and test driving cars within a period of 2 weeks. Becky Waltemyer greeted us at our first visit, answered questions and offered her help if we needed it. I ca More

by mzstaceyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Waltemyer
August 30, 2011

Over all it was good experience buying a car from Becky. She was very friendly and helpful in picking a vehicle that would suite my family. More

by bhairhoger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Waltemyer
August 29, 2011

This was my first time buying a car and I have to say that it was an overall great experience! I felt welcomed from the beginning by Becky, who was so helpful and more than willing to make sure my experi More

by kab3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky and Adam
August 23, 2011

The staff I worked with were all very friendly, courteous, and professional. I had an idea what I was looking for before I went, as I was able to gather pertinent information from the website. If More

by dlandis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Chuck, Adam
July 15, 2011

Brandon Baker was my salesman when purchasing a used truck. The first thing he told me was that he's new and he's a chef. He knew little about the truck, and the process of buying was complicated by h More

by BeatenDown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Baker, Adam Yoder, Del WIssler, Devin Wissler
Jul 29, 2011 -

Wissler Motors responded

We regret any dissatisfaction this customer has with his vehicle and with Wissler Motors. We greatly disagree with the customers understanding of the events and “issues” with his vehicle. We protect ourselves and our customers through the purchase of warranties for our vehicles. Most vehicles we have are certified which come with a six month, 7,500 mile comprehensive warranty. Stipulations for this coverage requires a 2003 and newer vehicle with less than 80,000 miles. When a vehicle like the truck in question, having in excess of 90,000 miles, does NOT fall into this category, we warranty the vehicle with a three month, 3,000 mile powertrain warranty. Both warranties are by EasyCare which is a Motor Trend best buy and both warranties can be used at service centers employing ASE certified technicians. Again to protect ourselves and our customers, we also offer additional service contracts which can extend the term and also the component coverage. These extended service contracts are offered on all vehicles that are eligible and are also underwritten by EasyCare. An extended service contract was offered and declined by the customer. We always attempt to exceed expectations of our customers; however, since we cannot meet or exceed this customer’s expectations, we recommend that he utilizes another facility with the EasyCare warranty. The truck is in terrific condition and expect it to run for many years and miles to come. Sincerely, Devin Wissler GM

Jul 29, 2011 -

BeatenDown responded

Unfortunately, the AC is now totally out of refrigerant, so that's one thing that I was told was fine that obviously was not. The transfer case was looked at by another mechanic at a Chevy dealership and was found to have problems. It will be going in for diagnostics and repair very soon. Since I apparently have the luxury of taking it to another ASE certified technician, I will. I cannot trust a business that would physically assault a customer that had legitimate concerns. Whether or not you agree that they are legitimate concerns is not the point. I paid you for 1.8 hours of labor. Humor me and take a pressure reading on the AC system. Why not? The truck is in terrific condition, except for the transfer case, A/C, and leaking water pump. I guess it's not in that terrific of shape after all. Also, my review was on this site for two weeks. No response to this rating until four hours before it goes live. Why was that?

Aug 12, 2011 -

BeatenDown responded

I have now gotten the truck looked at and it has been determined that the problem is within the differential and the posi unit needs to be replaced, along with two bearings. The A/C and the leaking water pump will get fixed next week. The other issues will have to wait. To be very clear- I am getting this fixed by a certified mechanic that does not work for Wissler. I know better. For all of the problems that were not problems according to Wissler, the repair bill is quite high. Fortunately, the warranty company is being honest and covering the repairs, minus a deductible and the tax on the bill. Still, a few hundred dollars is much better than over $1300. No, Mr. Wissler, my truck would not have served it purpose well at all for very long. Without getting this problem fixed, it would have destroyed the entire differential and cost much more. But, I have a feeling you already knew that when you sold it to me.

June 30, 2011

James and Chuck were very knowledgable. All my questions were answered promptly. As Chuck and I were going through the mounds of paperwork, he explained everything to me thoroughly, as I signed each paper. More

by mi2boys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James and Chuck
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