Woburn Toyota

John Russo does a fantastic job The service center is efficient, friendly and set great expectations. You are always greeted and the work is explained to the customer. They fix the i The service center is efficient, friendly and set great expectations. You are always greeted and the work is explained to the customer. They fix the issue correctly More

Quick, efficient, pleasant, informative Don't like the wait in the driveway set up. Guy should be at the top of the driveway. John Russo in service quickly talked me off that bridge. Agree Don't like the wait in the driveway set up. Guy should be at the top of the driveway. John Russo in service quickly talked me off that bridge. Agreeing with me but explaining the process and pointing the extra cars parked everywhere are not the norm. He processed me quickly but I didn't feel rushed. Answered my questions and had some of his own. i was in and out of there before I ever thought about whining because I was spending my day off at Toyota! Great service. Right up there with their great product. More

Third time picking up a new vehicle. Outstanding assistance Sales Person Robert Fahey provided outstanding assistance and made the process very simple and enjoyable. We also have a 2010 Rav4 and have it service Sales Person Robert Fahey provided outstanding assistance and made the process very simple and enjoyable. We also have a 2010 Rav4 and have it serviced at Woburn Toyota. Always greeted by friendly and helpful staff More

Outstanding Service Was Received! I received outstanding customer service today Chris Etter, Express Service Advisor at Woburn Toyota Scion. Chris was very helpful in that he went I received outstanding customer service today Chris Etter, Express Service Advisor at Woburn Toyota Scion. Chris was very helpful in that he went the "extra mile" to let me know about the "January Savings Coupons" that I had no clue existed. By doing so, Chris saved me over $15 on my repair bill. Thank you Chris! A very satisfied customer, Bob McElhinney More

John Russo was great John Russo from the Toyota service center was great. Great experience overall and really appreciated John's assistance. Would highly recommend this s John Russo from the Toyota service center was great. Great experience overall and really appreciated John's assistance. Would highly recommend this service center to have a vehicle serviced. More

VERY, VERY friendly, professional and helpful!!! The service reps are very professional, friendly, and knowledgeable! I will alway bring my vehicle to them for.all my maintainences and service needs. The service reps are very professional, friendly, and knowledgeable! I will alway bring my vehicle to them for.all my maintainences and service needs. Thanks! More

Only a oil change but a good experience overall You would have thought John Russo was servicing his own vehicle. Set good expectations and came through for a great first time experience at the serv You would have thought John Russo was servicing his own vehicle. Set good expectations and came through for a great first time experience at the service department. Convenient service hours too everyday More

Tacoma Driver I would like to thank the used car manager that went above and beyond to provide me a fair value for my trade in. I would like to thank the Detail d I would like to thank the used car manager that went above and beyond to provide me a fair value for my trade in. I would like to thank the Detail department that went above and beyond to provide me a clean car. More

Service Review I brought my vehicle in for its 15,000 mile service and inspection sticker. John told me it would take a little more than an hour and that's how long I brought my vehicle in for its 15,000 mile service and inspection sticker. John told me it would take a little more than an hour and that's how long it took. No complaints here! More

Was able to get out of the shop within 1 hour This is an excellent dealership. The person that handled my appointment, John Russo, was extremely helpful in getting my car back to me as quickly as This is an excellent dealership. The person that handled my appointment, John Russo, was extremely helpful in getting my car back to me as quickly as possible. He attended to me and advised me where to get a dent in my car fixed. More