
Woburn Toyota
Woburn, MA
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they will rip you off Cheated me about the agreement when I signed the lease. They asked me to sign before I actually take a look at the agreement: basically I take the fir Cheated me about the agreement when I signed the lease. They asked me to sign before I actually take a look at the agreement: basically I take the first look at my agreement after I signed... They talked like "my friend, do not over-think, just sign it, I am just helping you". They are cheaters. So there are hidden fees they did not explain to me and I only figured out this when the lease expired. It is the most mistake in my life I ever made to work with this dealer. Go to other dealers, this dealer does not deserve any business and their price is not competitive at all. They do not treat their customer as customer. More
Great! We always receive excellent sales help and service from Woburn Toyota. Friendly and professional, we only service our cars at Woburn Toyota! Love th We always receive excellent sales help and service from Woburn Toyota. Friendly and professional, we only service our cars at Woburn Toyota! Love the coupons as well! More
Always a great experience Quick efficient professional always friendly when I bring my car in for service -I never feel pressured I've been coming to this dealership over thir Quick efficient professional always friendly when I bring my car in for service -I never feel pressured I've been coming to this dealership over thirty years always a pleasure More
Excellent service by John Russo John Russo always friendly, and give an excellent service. Hi is very helpful. I have had a service at Woburn Toyota several times with John, and e John Russo always friendly, and give an excellent service. Hi is very helpful. I have had a service at Woburn Toyota several times with John, and every time everything was done in friendly atmosphere. More
Great job for ove 10 years I bought my wife a 2004 Matrix and had such good service that two years later I bought myself a used 2006 Corolla. My most recent upgrade was to add I bought my wife a 2004 Matrix and had such good service that two years later I bought myself a used 2006 Corolla. My most recent upgrade was to add a auto start to my Corolla to help me deal with the early morning cold & snow. They did a great job and we're always been treated well at Woburn Toyota. More
Excellent service by John Russo John Russo always gives great service. He is helpful and keeps you aware of what is going on the whole time. He also keeps me up to date on what needs John Russo always gives great service. He is helpful and keeps you aware of what is going on the whole time. He also keeps me up to date on what needs to happen in the future. More
couldn't have been better Recently I visited Woburn Toyota with the intention of test driving a Tocoma truck. I was introduced to Tony Pasuy upon entering the showroom. He was Recently I visited Woburn Toyota with the intention of test driving a Tocoma truck. I was introduced to Tony Pasuy upon entering the showroom. He was up front with me and told me that it was his first week at this dealership and he may not know the answers to all my questions, but would find the answers if needed. He asked me a few questions and we road tested a Tocoma. He was more knowledgable than he claimed to be. We did learn a few of the trucks features together during the ride. He was great. I didnt feel like he was pressuring me in any way. He was very genuine and honest. I never make a decision on a big purchase without sleeping on it first as a personal standard, however this time I made an exception. The whole process went very smooth and Tony delivered on everything that he said he would. I love my new truck and I highly recommend Tony Pasuy as an excellent sales person. D. Mattuchio More
Customer service John Russo I have been a customer if Woburn Toyota for many years and the reason is because if the great customer service I received at this dealer ship and part I have been a customer if Woburn Toyota for many years and the reason is because if the great customer service I received at this dealer ship and particularly form John Russo who was my advisor in several occasions. He is willing to explain to me in details the situation and to find solutions that suit my needs and budget. Always friendly and courteous. More
Great to buy a car and get service at. I bought a 2015 Toyota Camry in May from Woburn Toyota. The salesman Ernest Memminger is outstanding. I have had my 5000 and 10000 mile services als I bought a 2015 Toyota Camry in May from Woburn Toyota. The salesman Ernest Memminger is outstanding. I have had my 5000 and 10000 mile services also at Woburn Toyota. The service people are great. John Russo helped me yesterday and is terrific - friendly, knowledgable, helpful, and very willing to answer questions. The 2015 Camry is also a great car. I highly recommend Woburn Toyota both for sales and service. More
Never Again Went in to finalize a purchase and found that the vehicle I wanted and test drove had been sold. No problem, I had waited too long to make a decision. Went in to finalize a purchase and found that the vehicle I wanted and test drove had been sold. No problem, I had waited too long to make a decision. They found me another vehicle but never allowed me to see it or drive it before purchase. I was taken to the finance persons office where I stated I had very little time and had only come in to sign the financing application. This person held on to the application while he pushed at me to purchase extended warranties. I finally walked out and canceled my purchase. The whole situation felt shady More