Woburn Toyota

november routine visit Fast, efficient and professional. They did the work in under an hour and made it easy and seamless. John Russo was pleasant and thorough. And they did Fast, efficient and professional. They did the work in under an hour and made it easy and seamless. John Russo was pleasant and thorough. And they didn't suggest other work that wasn't needed like other service departments do. More

Convenient, fast, and friendly service This is a very convenient dealership for me to bring my Tacoma in for service. The shuttle is very convenient. I can drop my truck off without havin This is a very convenient dealership for me to bring my Tacoma in for service. The shuttle is very convenient. I can drop my truck off without having an impact to my work schedule. Drop it off, grab a free coffee and pastry, get on the shuttle and get to work. The Customer Service Technicians have always been friendly, and there is rarely a wait to drop off your vehicle. I've brought my truck in for an issue and they've even waived the diagnostic fee for me. I've never had oil or grease in or on my truck after they service it. They are clean and professional. I recommend this dealer highly based on other mechanics and dealers I've been to. More

Good Convenient Service They are located between my home and work and offer a variety service times and options. They take the time to explain what is needed for each rep They are located between my home and work and offer a variety service times and options. They take the time to explain what is needed for each repair. More

Courteous Service Great service in spite of them being busy. John Russo took the time to explain everything and did it in such a pleasant and courteous manner! I love Great service in spite of them being busy. John Russo took the time to explain everything and did it in such a pleasant and courteous manner! I love this place! More

First rate service Extremely helpful staff. John Russo recognized and greeted me upon arrival, took the time to check some outstanding recalls and take care of the oil Extremely helpful staff. John Russo recognized and greeted me upon arrival, took the time to check some outstanding recalls and take care of the oil change I was in for. Now I have the recalls being addressed and the car will be once again in great shape. John took the extra step and I left satisfied again. More

Great Service John Russo always does what's best for my vehicle and explains everything in great detail. He goes above and beyond all the time. I have been bringi John Russo always does what's best for my vehicle and explains everything in great detail. He goes above and beyond all the time. I have been bringing my vehicle for service for over seven years and have never been disappointed. More

Great service I have been customer at Woburn Toyota since 2005, and I am always satisfied with the service I get every time. In April, I bought my Toyota Corola 201 I have been customer at Woburn Toyota since 2005, and I am always satisfied with the service I get every time. In April, I bought my Toyota Corola 2015 and I received great service. My sales consultant was Serge Orlov. His service was outstanding. My car had the first maintenance in October. My express service consultant was Chris Etter. He is friendly, respectful, and professional. I would recommend my family and friends to the Woburn Toyota whenever they need a car and the service. More

oustanding srvice everytime! I bee coming here since 1999 when i leased my first camey, since that time i had 3 more cars, always fully satisfied with each service my cars have be I bee coming here since 1999 when i leased my first camey, since that time i had 3 more cars, always fully satisfied with each service my cars have been through. I fully reccomebd this dealership shop. More

Service Review I have always had my service done at Woburn Toyota. It's conveniently located and they provide you with a shuttle home if you don't want to wait. Toda I have always had my service done at Woburn Toyota. It's conveniently located and they provide you with a shuttle home if you don't want to wait. Today I brought my car in for an oil change and it was discovered that the housing for the oil filter was broken. John Russo was my service consultant. He replaced the piece for free. He also told me about an up and coming airbag recall that I would be notified about. It's people like John who make me want to return to Woburn Toyota. More

Terrible Service!!!! I was trying to buy a car from them, so I emailed them to ask a few questions, they responded with the price of the car but never bothered to answer a I was trying to buy a car from them, so I emailed them to ask a few questions, they responded with the price of the car but never bothered to answer any of the questions. I emailed them several times asking about the car and was again told the price instead of answering the questions I had. I again emailed about purchasing the car, never got another response from them. seeing the lack of interest they have in helping a customer buy from them I can only imagine what would happen once they get your money. Seems like they want you to BEG them to sell you a car, the service so far has been terrible, I am looking elsewhere. I posted this same note on Woburn toyoya's facebook page and with in a few minutes got a response saying they would look into it, needless to say, no other responses from them on how badly I have been treated while trying to buy a vehicle from them, I guess their I dont care attitude sums up why you should stay away from this dealer.... More