Woburn Toyota

Outstanding, as always The whole house down with a cold, I nearly cancelled my appointment. But as soon as I entered, I was met with friendly smiles and conversation that m The whole house down with a cold, I nearly cancelled my appointment. But as soon as I entered, I was met with friendly smiles and conversation that made me glad I came. Scott and company were pleasant, personable and funny, took great care of my car and got me on my way in a reasonable amount of time. The cleanliness and open atmosphere of the waiting room makes it a pleasant experience, and I always enjoy talking with the staff. More

Convenient location, customer focused and affordable prices I was extremely pleases by the service that I received from John Russo today at Woburn Toyota. My daughter's Prius has 116,000 original miles and it I was extremely pleases by the service that I received from John Russo today at Woburn Toyota. My daughter's Prius has 116,000 original miles and it was time for a few minor maintenance repairs. I was able to use a coupon that saved me 20% on the brakes and John arranged a free Shuttle ride to the Burlington Mall so I could have Brunch with my family. After brunch, the phone rang and and my car was ready. I also earned Albrecht points towards the purchase of my next Toyota. I have going to the Woburn Toyota Express Service for about 10 years now. Oil Changes, new tires (free life time tire rotation, Road Hazard repair and mounting, balance and alignment are all included in the price), Brakes and regular maintenance are all honestly performed. I especially like the feature that allows me to schedule my appointments on-line. Keep on rolling, DJT More

great customer service, friendly staff I come to this dealer regularly to have my car serviced. The people working at the front desk in the service department were very friendly and helpful I come to this dealer regularly to have my car serviced. The people working at the front desk in the service department were very friendly and helpful. It took about an hour to have my oil changed. I've had a great experience every time! More

GREAT Service AND John showed me how to remote start my CAR John Russo is an exceptional service technician. When I arrived to service my car, little did I know that not only would my car be serviced; but, I a John Russo is an exceptional service technician. When I arrived to service my car, little did I know that not only would my car be serviced; but, I also would finally learn how to Remote Start my engine (after owning the car for six months). He gave me step-by-step instructions and also explained what was happening! He is also a warm and cordial gentleman. John should be commended for his professional expertise. Woburn Toyota should be pleased and proud to have John Russo as an employee. More

Another great job by John Russo John welcomes me to the express service area with a warm and hearty greeting by my first name, it is like visiting an old friend. He gives me car car John welcomes me to the express service area with a warm and hearty greeting by my first name, it is like visiting an old friend. He gives me car care advice and he is one of the reasons why I continue to go to Woburn Toyota for service. More

Robert Fahey Excellent, Price great, advertising weak Robert Fahey - the sales guy I dealt with was excellent - 5 stars. Price - shopped around and best deal on a new Rav 4 - 5 stars. Advertised price - Robert Fahey - the sales guy I dealt with was excellent - 5 stars. Price - shopped around and best deal on a new Rav 4 - 5 stars. Advertised price - online ad at Edmunds.com bundled college discount (which most will not qualify for) - whoever wrote this up is dragging the team down - 2 stars. The sales guy was first rate, helpful, low pressure and generally upfront about everything. He is one to ask for by name. Price was (after careful comparison shopping) best around even when phantom discount vanished - so also great. Whoever does their online ads is causing real problems - $750 in savings that you don't qualify for is pretty deceptive. Only reason I'm not giving 5 stars as it drags them down into the muck with other car dealers. More

great service from John Russo John, always treats me like I'm special as if I'm his only customer. Always checking my extended warranty to see if I'm covered. It's because of him I John, always treats me like I'm special as if I'm his only customer. Always checking my extended warranty to see if I'm covered. It's because of him I will stay with Toyota and would HIGHLY recommend Woburn Service dept because of him. More

Excellent!!! Robert Fahey is very helpful. The whole RAV4 purchase experience including test drive and the followup is to the point! He even spent extra driving ti Robert Fahey is very helpful. The whole RAV4 purchase experience including test drive and the followup is to the point! He even spent extra driving time helping me return my rented car to a nearby location when the rental company was closed! Greatly appreciate!!! More

purchase of vehicle Great experience with Robert fahey, friendly and no fuss ! we were there about a half/hour and everything was done, and no surprises!! it is what it i Great experience with Robert fahey, friendly and no fuss ! we were there about a half/hour and everything was done, and no surprises!! it is what it is!! thank you would recommend him to anyone and the Toyota place itself... More

Excellent car buying experience I worked with a salesman named Robert Fahey. He delivered the exact style car we discussed for the exact price we discussed. There was zero hassle. It I worked with a salesman named Robert Fahey. He delivered the exact style car we discussed for the exact price we discussed. There was zero hassle. It was the smoothest and easiest car buying experience I can remember. More