Woburn Toyota

Mr John Russo was extremely professional and very knowledgeable of what was required for the service. Mr. Russo also provided valuable information for the Albrecht Auto Rewards Program. knowledgeable of what was required for the service. Mr. Russo also provided valuable information for the Albrecht Auto Rewards Program. More

Victor is awesome!! He's great in person & through email when I have random questions :) his customer service always makes me want to return here for additional work! through email when I have random questions :) his customer service always makes me want to return here for additional work! More

Victor is really the best. I've consistently been impressed by his friendliness, and his good ability to explain things clearly (to a non-car person). They're lucky to have him, and he's a reason I impressed by his friendliness, and his good ability to explain things clearly (to a non-car person). They're lucky to have him, and he's a reason I return. (our account is under "David McSweeney," my husband.) More

Excellent service , great customer relationship skills ,professional and pleasant . Brought my car due to a problem I had with one of my tires which was loosing air. He explained clearly about the prob ,professional and pleasant . Brought my car due to a problem I had with one of my tires which was loosing air. He explained clearly about the problem (which had to do with a part of tire sensor ), demonstrated the symptom with another damaged sample part and he provided the right solution. More

Brought my 07 Corolla to Woburn Toyota because of a check engine light. After discussing the issue with John Russo, my long time service advisor, he ordered a diagnostic check that disclosed a problem with m engine light. After discussing the issue with John Russo, my long time service advisor, he ordered a diagnostic check that disclosed a problem with my intake manifold gasket, which was replaced. John also suggested an oil change and 20-point courtesy check, which revealed safety issues, again quickly resolved. I am very happy with the service, price and time in shop and always feel confident when I leave, namely because the work is dependable and John's advice is always spot on. BTW I have two other Toyota's that are also serviced in John's shop at Woburn Toyota. It's good to have a dealer and advisor you can depend on. More

Very friendly, fair, attentive and patient regarding explaining all the paperwork, electronics, mechanics, maintenance scheduling and options available. Open to fair and respectful negotiations regardin explaining all the paperwork, electronics, mechanics, maintenance scheduling and options available. Open to fair and respectful negotiations regarding price, paperwork, inspections, plate transfers and so on. Thank you- More

This is the second vehicle I've bought from Woburn Toyota. Pressure was lower than low. They absolutely gave a fair price and that let me make a decision. Bob Fahey was terrific. In making this purch Toyota. Pressure was lower than low. They absolutely gave a fair price and that let me make a decision. Bob Fahey was terrific. In making this purchase, I talked to probably a dozen dealers. Feel like I was lied to by most of them. Not these guys. In the end, I came back to where I bought my last vehicle. Highly recommend this dealership. More

Great, friendly service from the staff as well as given essential information that was explained by the employee above. Didn't have an appointment but they gave their best effort to get my car finished as essential information that was explained by the employee above. Didn't have an appointment but they gave their best effort to get my car finished as soon as possible. More

John was very helpful in finding an oil filter in a short amount of time for my new Subaru Forester. He went out of his way to assist me and i appreciated it. amount of time for my new Subaru Forester. He went out of his way to assist me and i appreciated it. More

I was very happy with Roberts knowledge and service. I felt he was trustworthy and he left no stone unturned. He made sure I knew and understood everything. Robert made sure I even knew how to work all felt he was trustworthy and he left no stone unturned. He made sure I knew and understood everything. Robert made sure I even knew how to work all the gadgets in the car before I left. Robert worked very hard and fast to get the car to me in a very short amount of time. This is the first time I've gone to a dealership alone. I was very nervous but soon that went away after talking with Robert in just 5 minutes. In the future I will return to Toyota Dealership and will request Robert. I'm very impressed with Robert and how well my experience went. Thank you. More