Woburn Toyota

When the engine light and Trac off light went on all of a sudden, I was really worried. I called the dealership and spoken to Rick Mawn, he was really helpful and assuring on the phone. I brought my car to t sudden, I was really worried. I called the dealership and spoken to Rick Mawn, he was really helpful and assuring on the phone. I brought my car to the dealership as recommended by Mr. Mawn the next day. He helped me to find out what was wrong with my car and gave me a quote on the phone. He later on called me and let me know the repair would be covered under warranty. I was very happy and very thankful to Mr. Rick Mawn for helping me save a lot of repair cost. Rick also provided a loaner car for me to get to work at no cost to me. Mr. Patrick was really helpful and explained my car services to me. I am very happy with my experience with the dealership and would recommend anyone who is looking for a car dealership. The service rep are very friendly and helpful. I am very happy with the service. Thanks again. Ping Liu More

I have worked with Scott previous to this service and he is consistently a great employee, very helpful, informative and kind. He is a great asset to your company and I am glad that I was able to have him f is consistently a great employee, very helpful, informative and kind. He is a great asset to your company and I am glad that I was able to have him for services. Overall very pleased with everything quick and reliable. More

John was a big help. He explained everything that was being done to my car and worked hard to get me a good price. I'm very happy with how everything turned out. being done to my car and worked hard to get me a good price. I'm very happy with how everything turned out. More

Robert Fahey was excellent. I was surprised that, being deaf, I was very comfortable and at ease with communicating with him. For communication, he used a computer and I used paper and pencil. He was ple deaf, I was very comfortable and at ease with communicating with him. For communication, he used a computer and I used paper and pencil. He was pleasant, respectable, informative, and helpful. He was honest; he compared Corolla's and Camry's features and he also explained reasons for choosing Corolla. I knew he was absolutely right and I had no reason to doubt him as I would with others. Also, he replied me via emails promptly every time. Yes, he was excellent in everything. I was so satisfied with Robert Fahey's advice and information that my family and friends were surprised that I bought the new car so quickly. More

I brought my 2010 Sienna to Woburn Toyota yesterday because I was hearing a thumping sound coming from my rear passenger tire area. My regular mechanic is not open on Sundays and I needed to have it c because I was hearing a thumping sound coming from my rear passenger tire area. My regular mechanic is not open on Sundays and I needed to have it checked out before the work week started. I was pleasantly suprised that the Service area was able to get me an appointment Sunday morning. The Service Advisor I worked with (Mike Robinson) was very friendly and took an interest in my two young sons. They were bieng a bit rowdy but instead of asking me to quiet them down he just smiled and asked them about their stuffed animals. They answered happily and enjoyed themselves during the visit. Mike called me later to let me know the problem related to the emergency brake and that they would fix it but it may not be ready by the end of the day. I explained that I have four kids in school and daycare and really needed the car before Monday. He spoke with Eric the Technician who was working on my car and Eric said that he would get it fixed even if he had to work past closing time. As it turned out Mike and Eric both worked 1/2 hour beyond close and I got my van back when I needed it. Both Mike and Eric went above and beyond and I am very greatful that they did. I would definitely reccomend Woburn Toyota to friends and family! More

John Russo and the team at Woburn Toyota Scion were very helpful and friendly. I would gladly send anyone with a Toyota to their dealership. helpful and friendly. I would gladly send anyone with a Toyota to their dealership. More

I came to Woburn Toyota on Sunday to change a tire (my run flat went bad) without a scheduled appointment and was referred to Express Service. John Russo, my service adviser there, carefully walked me thr run flat went bad) without a scheduled appointment and was referred to Express Service. John Russo, my service adviser there, carefully walked me through the options, advised me to change the set of 4 tires to avoid future problems with AWD and outfitted me with a free rental vehicle. The service was completed in 4 hours. All in all, with John's help I was able to have a regular family weekend avoiding the headaches of emergency auto repair. More

I would reccomend this dealership because of its prime location and the excellent attention given to me by the employees in the service, sales and finance and departments. location and the excellent attention given to me by the employees in the service, sales and finance and departments. More

always friendly and very informative when given time always friendly and very informative when given time estimated time car will be ready it always is dealing with Scott was a nice experience thanks always friendly and very informative when given time estimated time car will be ready it always is dealing with Scott was a nice experience thanks More

I came to the dealership for oil change. Nepal helped to identify the brake problem and he explained in details and ordered parts for me within one day. By end of the work, he also helped me scheduled next identify the brake problem and he explained in details and ordered parts for me within one day. By end of the work, he also helped me scheduled next service date. I was very satified with Nepal's excellent and professional consultation and will love to go back to this dealership for future service. Customer:YU ZHU More