Woburn Toyota

I have always had any service to my Toyota Sienna Minivan done at this dealership. They have a quality service department. They advise you what extra things might need to be done, but there is never any pr done at this dealership. They have a quality service department. They advise you what extra things might need to be done, but there is never any pressure if you decide not to have the work done then. This is very rare as is not the case with other dealerships I have dealt with. As for the "ok" rating for price, if it's not close to free then it's not great :) More

John was very helpful and friendly. The service was very quick which is important because I had to get back to work. He took care of all my problems and even answered questions about my wife's car, which i quick which is important because I had to get back to work. He took care of all my problems and even answered questions about my wife's car, which is also a Toyota. More

This is our second experience at this dealership. Both experiences have been very positive. We recently purchased a new hylanderand worked with Rob Fahey, who was great to work with. Rob is very knowled experiences have been very positive. We recently purchased a new hylanderand worked with Rob Fahey, who was great to work with. Rob is very knowledgable of Toyota vehicles and made us feel welcome, with no high pressure sales tactics. We used to go to a different Toyota dealership in the area, but not anymore. Thanks for a great experience. More

Since buying my 09 Corolla here, i have been consistently impressed with the fun yet professional atmosphere in the express service department. The staff explains all options and costs before I make a decisi impressed with the fun yet professional atmosphere in the express service department. The staff explains all options and costs before I make a decision and I never feel dumb asking a question. I could go to a cheap quick lube shop, but I wouldn't be able to drive around with the same confidence that Toyota knows my car, knows what it NEEDS, and knows how to deliver with accountability and excellence. More

This is my third purchase of a vehicle from Robert Fahey. He has always treated me fairly, and explained options clearly. While I usually did not get the price I wanted to pay, he explained why Woburn Toyota He has always treated me fairly, and explained options clearly. While I usually did not get the price I wanted to pay, he explained why Woburn Toyota had to get the price that he determined was fair. Overall, my latest purchase was a pleasant experience, and I do enjoy my new Toyota Prius. Raez also did a very fine job of setting up the financing of my purchase. She seemed well informed on the intracancies of the financing. Regards, and please contact me with any questions, Herb Sandberg, 781-395-7019 More

LOVE the service department of this dealership. I tend to go to the Express Lube, and John and his coworkers take very good care of me. The hours of operation are great, the coupons are very appreciated and go to the Express Lube, and John and his coworkers take very good care of me. The hours of operation are great, the coupons are very appreciated and the explanation of service received by John and his coworkers is always very complete. This dealership is in Woburn, MA where I used to live. I now live 45 minutes away - and still travel back there because of their excellent service! Best, Nina Bushmich Gloucester, MA More

The service employee ,John, was very prompt with getting the service on my truck started ,let me know about deals that were available to me at that time and in the future .He let me know when the truck serv the service on my truck started ,let me know about deals that were available to me at that time and in the future .He let me know when the truck service would be finished and when it was completed he let me know imedeately which was very important to me . He was quite professional in a friendly manner and I was surprised at how quickly the service was completed. I would definately return to this dealership to have service performed in the future. More

John Russo was pleasant when I arrived. He entered the information into the system promptly. He ensured the services were performed as promised. He even provided a coupon for a free car wash after the s information into the system promptly. He ensured the services were performed as promised. He even provided a coupon for a free car wash after the service was completed. More

I had a nail in one of the tires and the tire was replaced perfectly. However, the service team failed to check (and replenish) the pressure in the other tires, so I was left with one brand new front replaced perfectly. However, the service team failed to check (and replenish) the pressure in the other tires, so I was left with one brand new front right tire with the correct pressure and a 1 year front left old tire with a pressure that was severely too low - you could almost see it. I didn't notice at first and only got the pressure corrected at a local gas station a few years later. The guy at the gas station couldn't believe that Toyota service let me drive away with the car as it was. More

Sienna: What I thought was going to be a quick fix (one tire replacement costing $300) turned into complete brake job and battery service (at a cost of over $1200). A week an half later, the car would not tire replacement costing $300) turned into complete brake job and battery service (at a cost of over $1200). A week an half later, the car would not start and required a lengthy "jump" to get it going again. Service department was friendly and helpful. They took me as walk-in client on a busy Sunday. Service Advisor showed me the worn brakes and un-repairable run-flat tire. More