Woburn Toyota | Page 182

There was a 1-2 hour wait when I arrived. I was greeted by John and immediately felt welcomed. He was very nice, knowledgeable and helpful. He arranged for a shuttle to bring me to another location in Wo by John and immediately felt welcomed. He was very nice, knowledgeable and helpful. He arranged for a shuttle to bring me to another location in Woburn to run some errands while I waited. The shuttle driver was also extremely nice (I cannot remember his name). Overall, a great experience. More

I went out this morning to get new tires for my Toyota Rav4 which I had purchased from Woburn Toyota three years ago. I first went to BJ's and then Town Faire Tire both located in Woburn thinking that I w Rav4 which I had purchased from Woburn Toyota three years ago. I first went to BJ's and then Town Faire Tire both located in Woburn thinking that I would get a better price at one of these than I would at the dealership. BJ's gave me a price but I was very unimpressed with the individual I dealt with who did not seem to know the product he was selling. I was quoted a price of $915.00 to have 4 Michelin tires mounted and balanced. I then went to Town Faire Tire and left the showroom after waiting for nearly a half hour to speak with a salesman without any luck. My third and final stop was Woburn Toyota where I spoke with John Russo. John knew all about the RAV 4 that I was driving and showed me three different tire options explaining his thoughts on all three. In the end I purchased the same Michelin tires for a total price of $872.15 after using a coupon I had with me. The Woburn Toyota price also included a free 4 wheel alignment with the purchase of a set of 4 tires, BJ's did not. Woburn Toyota also performed a quality vehicle inspection including my brakes at no charge. In the end I feel I got the same tires at a better price with far superior service. The work was completed ahead of the time I asked to have the vehicle back and John called my home as soon as they were done to let me know I could come and get it. I was very pleased with the whole experience mainly due to John Russo. More

My 2007 Camry was totaled and I knew I wanted another Camry, because I trusted the safety of the car. Robert Fahey was able to answer all of my questions and concerns as well as making my buying experien Camry, because I trusted the safety of the car. Robert Fahey was able to answer all of my questions and concerns as well as making my buying experience an excellent one. More

I bought my Corolla at Woburn Toyota and always take my car there for service. My car was down on oil and I still had 2,000 miles to go before I was due for an oil change. I was concerned about my car so car there for service. My car was down on oil and I still had 2,000 miles to go before I was due for an oil change. I was concerned about my car so I stopped by and asked if they could check my oil. I had a very short wait and as it turned out there appeared to be nothing wrong. I was even brought out to the vehicle when it was on the lift to be shown that it was dry underneath. The necessary amount of oil was added and I was told to check the oil after awhile and to come back if I had any concerns. I felt much better. My visit there was so pleasant. I always have a wonderful experience when I come in for an oil change. I have dealt with John Russo in the past and he's terrific. More

I have always had any service to my Toyota Sienna Minivan done at this dealership. They have a quality service department. They advise you what extra things might need to be done, but there is never any pr done at this dealership. They have a quality service department. They advise you what extra things might need to be done, but there is never any pressure if you decide not to have the work done then. This is very rare as is not the case with other dealerships I have dealt with. As for the "ok" rating for price, if it's not close to free then it's not great :) More

John was very helpful and friendly. The service was very quick which is important because I had to get back to work. He took care of all my problems and even answered questions about my wife's car, which i quick which is important because I had to get back to work. He took care of all my problems and even answered questions about my wife's car, which is also a Toyota. More

This is our second experience at this dealership. Both experiences have been very positive. We recently purchased a new hylanderand worked with Rob Fahey, who was great to work with. Rob is very knowled experiences have been very positive. We recently purchased a new hylanderand worked with Rob Fahey, who was great to work with. Rob is very knowledgable of Toyota vehicles and made us feel welcome, with no high pressure sales tactics. We used to go to a different Toyota dealership in the area, but not anymore. Thanks for a great experience. More

Since buying my 09 Corolla here, i have been consistently impressed with the fun yet professional atmosphere in the express service department. The staff explains all options and costs before I make a decisi impressed with the fun yet professional atmosphere in the express service department. The staff explains all options and costs before I make a decision and I never feel dumb asking a question. I could go to a cheap quick lube shop, but I wouldn't be able to drive around with the same confidence that Toyota knows my car, knows what it NEEDS, and knows how to deliver with accountability and excellence. More

This is my third purchase of a vehicle from Robert Fahey. He has always treated me fairly, and explained options clearly. While I usually did not get the price I wanted to pay, he explained why Woburn Toyota He has always treated me fairly, and explained options clearly. While I usually did not get the price I wanted to pay, he explained why Woburn Toyota had to get the price that he determined was fair. Overall, my latest purchase was a pleasant experience, and I do enjoy my new Toyota Prius. Raez also did a very fine job of setting up the financing of my purchase. She seemed well informed on the intracancies of the financing. Regards, and please contact me with any questions, Herb Sandberg, 781-395-7019 More

LOVE the service department of this dealership. I tend to go to the Express Lube, and John and his coworkers take very good care of me. The hours of operation are great, the coupons are very appreciated and go to the Express Lube, and John and his coworkers take very good care of me. The hours of operation are great, the coupons are very appreciated and the explanation of service received by John and his coworkers is always very complete. This dealership is in Woburn, MA where I used to live. I now live 45 minutes away - and still travel back there because of their excellent service! Best, Nina Bushmich Gloucester, MA More