Woburn Toyota

John Russo was pleasant when I arrived. He entered the information into the system promptly. He ensured the services were performed as promised. He even provided a coupon for a free car wash after the s information into the system promptly. He ensured the services were performed as promised. He even provided a coupon for a free car wash after the service was completed. More

I had a nail in one of the tires and the tire was replaced perfectly. However, the service team failed to check (and replenish) the pressure in the other tires, so I was left with one brand new front replaced perfectly. However, the service team failed to check (and replenish) the pressure in the other tires, so I was left with one brand new front right tire with the correct pressure and a 1 year front left old tire with a pressure that was severely too low - you could almost see it. I didn't notice at first and only got the pressure corrected at a local gas station a few years later. The guy at the gas station couldn't believe that Toyota service let me drive away with the car as it was. More

Sienna: What I thought was going to be a quick fix (one tire replacement costing $300) turned into complete brake job and battery service (at a cost of over $1200). A week an half later, the car would not tire replacement costing $300) turned into complete brake job and battery service (at a cost of over $1200). A week an half later, the car would not start and required a lengthy "jump" to get it going again. Service department was friendly and helpful. They took me as walk-in client on a busy Sunday. Service Advisor showed me the worn brakes and un-repairable run-flat tire. More

I have bought my last 2 Toyotas from this dealership and have had excellent salespeople who have been very down to earth and not pushy like most places. So far, I have only had my Corolla serviced at Wobur have had excellent salespeople who have been very down to earth and not pushy like most places. So far, I have only had my Corolla serviced at Woburn Toyota, due to the coupons they offer and the ease of getting a quick oil change. More

i have dealt with john russo over the last two years and he has given me great service and expertise and i have enjoyed the experience as well as everyone connected with woburn toyota he has given me great service and expertise and i have enjoyed the experience as well as everyone connected with woburn toyota More

I think the express service department is great. They are always happy to service my car with oil changes even though I drive a Nissan and not a Toyota. The service agents are always friendly and greet are always happy to service my car with oil changes even though I drive a Nissan and not a Toyota. The service agents are always friendly and greet me with a smile. John Russo is great at telling me what is going on with my car and what work I might need next. Thank you! More

The buying process was good because of the non pressure approach by the dealer. I told him the type of vehicle I wanted and he found it. I was able to pick it up in a day or so. approach by the dealer. I told him the type of vehicle I wanted and he found it. I was able to pick it up in a day or so. More

I was extended a drop off ride to my office while my car was being repaired, the service was thorough and efficient. The closeout person Mr. Russo reviewed all aspects of my vehicle with me and offered to s was being repaired, the service was thorough and efficient. The closeout person Mr. Russo reviewed all aspects of my vehicle with me and offered to schedule my next appt. More

The transaction went very smoothly. The salesman was easy to work with. The complete tranaction was completed in less than 24 hours. The salesman responded to our questions and concerns quickly and efficient to work with. The complete tranaction was completed in less than 24 hours. The salesman responded to our questions and concerns quickly and efficiently. More

He was awesome. The service department always explains things to me in a way that I can understand. John made me feel very comfortable. I did not wait a long time. things to me in a way that I can understand. John made me feel very comfortable. I did not wait a long time. More