Woburn Toyota

Service over and above! JC went far beyond to keep us within budget! Couldn’t be happier with my new purchase and exceptional service of JC and his team JC went far beyond to keep us within budget! Couldn’t be happier with my new purchase and exceptional service of JC and his team More

Primary goal is 100% customer satisfaction... Woburn Toyota folks make car shopping easy. Didn't think I'd be buying the car today, just getting a comparison price. Wally Sabet, Sales Manager Woburn Toyota folks make car shopping easy. Didn't think I'd be buying the car today, just getting a comparison price. Wally Sabet, Sales Manager and Westin Paglia were direct and friendly and are putting me behind the wheel of a 2020 Toyota Corolla tomorrow. Because I didn't plan to buy a car today, my time was limited and they went above and beyond to provide above average customer satisfaction, including not being put-off by my brusque and to the point attitude , normal for me but disconcerting to most :) They listened and responded to what I was asking, not what they wanted to tell me to sell me. If you've read this far, you already know the 2020 Corollas are built to satisfy as many customers as possible in as many categories as possible, so a sales team can make the difference when choosing where to buy. I'd done my homework with some on-line car buying apps and stopped by another dealer yesterday. It was the safety package offered standard (not optional and additional cost) with 2020 Corollas that had me looking. No one can call me a pesky senior driver when I'm following the safety guidelines with the tools in the new car. :) More

Terrible communication, failed to communicate The salesman added on 800 dollars under “accessories” before consulting about it, which was a remote start that I did not want. Then did the same with The salesman added on 800 dollars under “accessories” before consulting about it, which was a remote start that I did not want. Then did the same with Nitrous filled tires. Finally the finance manager failed to respond to both emails and calls I made to him within 3 days. Terrible, terrible communication which sucked because I loved the truck for sale More

Excellent sales person I would highly recommend working with Scott Hoffman. He is the ultimate professional and knows everything there is to know about Toyotas. His knowle I would highly recommend working with Scott Hoffman. He is the ultimate professional and knows everything there is to know about Toyotas. His knowledge was obvious but he also carefully listened to what I needed in a car. His ability to match the car to my needs made what is usually a stressful experience much less difficult. Even though he was extremely busy, he was able to focus on each individual customer and get us what we needed. He was patient and genuinely interested in what we needed and did his best to make the match. I will continue to keep Woburn Toyota in mind as I fine tune my car needs. More

Great experience A very nice place to visit for a new car purchase. With saleman Mr western paglia‘ great effort to get all relevant information, I did have great expe A very nice place to visit for a new car purchase. With saleman Mr western paglia‘ great effort to get all relevant information, I did have great experience to have a new car there. Mr ung for paper work, is also great. peter More

John Warren 5-Stars I had recently totaled my car, and I was working with the minimum time slot in order to get a new vehicle. John Warren did a great job in assisting me I had recently totaled my car, and I was working with the minimum time slot in order to get a new vehicle. John Warren did a great job in assisting me in finding the right vehicle. I have nothing but praises as he has assisted me from every angle possible. I highly recommend John if you’re looking for someone with product experience and a truly genuine answer to your questions. I’ve never been a Toyota fan. Jay was also integral in the process of explaining my options and a pleasure to work with. Highly recommend the tandem as well. More

Great service! These guys were great! Shout out to, and for, Victor Chavez! Great person, great salesperson! We’re from NH and he was so helpful and accommodating These guys were great! Shout out to, and for, Victor Chavez! Great person, great salesperson! We’re from NH and he was so helpful and accommodating. Our time with Desarea (sp? 😊), the manager, was amazing as well! Thank you both for The expedient and great service! Caroline and Rick More

Great at first but My original visit and dealing with this dealership was amazing. I told everyone how easy and great of an experience was which was true. But when they My original visit and dealing with this dealership was amazing. I told everyone how easy and great of an experience was which was true. But when they delivered my car they forgot my spare key. It has now been a month and I have called them at least six times and no one really seems to care to get me my spare key and no one ever follows through or calls me back as they say they will. Apparently my spare key was "lost" so a new one has to be made but I have to drive an hour to the dealership now and use the miles on my lease to get it which seems really unfair to me. If they just returned my calls and sent me the spare three weeks ago when they should have I would be giving them 5 stars but I seem to be the only one who cares even though I'll be penalized if I don't have a spare key when I return my lease. More

Went above and beyond I had set up a lease which was a very good deal. However, there was a mistake in the vehicle that I was buying, and what I was being given. Bottom lin I had set up a lease which was a very good deal. However, there was a mistake in the vehicle that I was buying, and what I was being given. Bottom line I got a fantastic deal on the exact truck I wanted. Everyone was extremely nice and professional. Other than a taking almost all day to figure out, it was a very pleasurable experience. Thanks Diego, John, JC, and everyone else that made this purchase possible. More

Hany Fares- Devoted, Honest, Sincere Sales Manager I have continued to come back to Hany over the course of many years because he will find the best deal for the price you want to pay, his friendly ma I have continued to come back to Hany over the course of many years because he will find the best deal for the price you want to pay, his friendly manner, and appreciation for his returning customers. It means everything to me to deal with a sincere sales person and that comes through everytime I do business with him. Thank you Hany....... Many Years, Many Laughs...... Theresa More