
Woburn Toyota
Woburn, MA
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Went to their express service center for the first time. You could tell from the moment you stepped up to the counter, these guys liked working together and what they did! I felt myself smiling more - their You could tell from the moment you stepped up to the counter, these guys liked working together and what they did! I felt myself smiling more - their enthusiasm was contagious! What a great experience it was and I will definitely go back and recommend it highly to any Toyota friends! More
I'm extremely pleased with my RAV4 maintenance service at Woburn Toyota Scion. I purchased my RAV4 V6 at Ira Toyota, Manchester, NH 5 Jan 2008 and I live in Burlington, MA. So obviously I wasn't going t Woburn Toyota Scion. I purchased my RAV4 V6 at Ira Toyota, Manchester, NH 5 Jan 2008 and I live in Burlington, MA. So obviously I wasn't going to drive 80 miles to get my car serviced. Then I remembered seeing the signs for Woburn Toyota close to where I live. I took it over for my first maintenance service @ 5,000 miles and ever since then I've been a loyal customer. Quick, reliable and friendly service. Very impress with the dealership. Today, I came in for a regular oil change at 6:30 am ( they have an express service which I think is awesome) and I was out by 7:15 am. Mike took the time to go over on what they did and things I need to keep an eye for in the future. I never feel press to get other maintenance work for which I didn't come in for. The service team is always polite, professional and knowlegdeable. I feel very fortunate to have found this dealeship. Dealerships are like hairdressers, once you find one that meets and supasses your needs; you keep on going to them. More
Great service -- only the work I requested was completed. I was advised about additional work -- and my personal mechanic confirmed each recommendation! The waiting area is clean, with WiFi, coffee service, I was advised about additional work -- and my personal mechanic confirmed each recommendation! The waiting area is clean, with WiFi, coffee service, tvs, and current magazines. Very fast and clean work. More
I have been dealing with Woburn Toyota for 3 years now and I have always had great service at a great price. They always do quality work at a great price and they are without a doubt the nicest people to and I have always had great service at a great price. They always do quality work at a great price and they are without a doubt the nicest people to deal with. I diden't even buy my truck at Woburn Toyota and they still treat me as though I did. Scott Anderson and John Russo are the best. Thanks Guy's, Danny More
Our salesperson, Robert Fahey, was terrific. He made the car-buying process a pleasant one. No haggling...straight forward on the pricing....friendly....finance department was helpful, too. All in all - ext car-buying process a pleasant one. No haggling...straight forward on the pricing....friendly....finance department was helpful, too. All in all - extremely pleased with this Toyota dealership. We will defintely bring our business there again. More
I bought my 2007 Prius new at Woburn Toyota and have been so pleased with their service and assistance (and, of course with the car itself) that we turned to them when my wife's Volvo needed to be replaced r so pleased with their service and assistance (and, of course with the car itself) that we turned to them when my wife's Volvo needed to be replaced recently. Their caring and support for the customers is evident. While it is quite a busy dealership, they have structured their service with us customers in mind, with both an Express service (extended hours) and the regular service areas. When I have had a question or needed something checked, they have been very responsive. Just yesterday, I had a low tire warning light come on but no obvious reason that I could tell. Since I was in the area of the dealership, I stopped in to ask about it. They were quick to fit me in, get it checked out, give the car a general checklist review to be sure nothing else basic was amiss, and get me on my way. John Russo, my service writer, was very helpful and quite ready to answer questions and make sure that I understood what the problem was and was well satisfied. This reinforced my confidence in the Woburn Toyota dealership and its service staff. More
I like the hours and walk in service. There is always (good) coffee and donuts in the waiting room. The staff at the desk are very friendly. The price of an oil change is very reasonable, and with a coup (good) coffee and donuts in the waiting room. The staff at the desk are very friendly. The price of an oil change is very reasonable, and with a coupon it's great. I also like getting a free oil change after five paid ones. Even my son who has an Olds Alero has his oil changed there due to the reasonable price and convenient hours. More
Consistently helpful and fast service. One of my dashboard warning lights came on right after service. I came back in to have it turned off. They refused to turn it without doing another (free) chec dashboard warning lights came on right after service. I came back in to have it turned off. They refused to turn it without doing another (free) check to be sure there wasn't a problem. Got me in and out as fast as they could. More
Thorough, careful, paid attention to my concerns and satisfied them. They did maintenance without a prior appointment and called me when done. When I described what was broken he keyed it in correctl satisfied them. They did maintenance without a prior appointment and called me when done. When I described what was broken he keyed it in correctly and verified it with me. Parking is a bit tight on Saturdays but I found a spot. More
Once again, John Russo took care of me!! I need 4 new tires on my 2007 Rav4. I knew this visit was going to be costly. Fortunately, I had a coupon that saved me lots of $$. John, as always, had all my tires on my 2007 Rav4. I knew this visit was going to be costly. Fortunately, I had a coupon that saved me lots of $$. John, as always, had all my paper work ready and waiting for me (called him on Friday to tell him I was coming in on Sunday). The Express Service was extremely busy, and John knew this service visit was going to take at least 3hrs to put new tires mount/alignment, etc. He didn't want me waiting all that time, and was able to get me a loner car for a few hours while my Rav4 was being serviced. I really appreciated this as my husband was home recovering from back surgery. I was able to go home and wait and care for my husband. John called a few hours later and I was back at Woburn Toyota to pick up my Rav. Of course, John went through all the work done and also gave me a manufacturer rebate for my tires - sweet! So I saved lots of money , thanks to Woburn Toyota's coupons and I'm getting money back from Michelin. Not a bad deal! More