
Woburn Toyota
Woburn, MA
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I visit Woburn Toyota for service. The staff is great the are friendly and they do a great job. Service for my car is expensive but I think that that the prices at Woburn Toyota are fair. To me fair pr the are friendly and they do a great job. Service for my car is expensive but I think that that the prices at Woburn Toyota are fair. To me fair prices + great service = an excellent experience. More
When it came time to purchase a new vehicle, I did a lot of research and decided on a 2010 Toyota Highlander. It was suggested by a friend that I request a price quote over the internet, which I did. I se of research and decided on a 2010 Toyota Highlander. It was suggested by a friend that I request a price quote over the internet, which I did. I sent the request to a number of dealers in the area, including a couple that are known for high pressure sales techniques. The quote I received from Robert Fahey at Woburn Toyota was excellent and was better than the rest of the dealers I contacted. Through emails, Robert provided answers to additional questions that I had about the Highlander. Robert also provided a detailed schedule of when he would be available for us to sit down with him. When we met Robert and took the test drive, what impressed me the most was there was no high pressure and game playing that we have experienced over the years of purchasing new cars at other dealerships. It was a welcome relief that the price stated in the internet quote was firm with no surprises. Needless to say, we made the decision to purchase the vehicle from Woburn Toyota. When we took delivery, the vehicle was ready when promised and Robert took as much time as needed to go over the operation and features of our new Highlander. More
John has been very helpful by answering all my questions as well as what needs to be done on the vehicle during the service. He also mentioned that I had five oil changes with them already and that this one as well as what needs to be done on the vehicle during the service. He also mentioned that I had five oil changes with them already and that this one was going to be free. I really liked that. Again, he was polite, courteous and friendly. When I got my truck back, and beside the snow, it was clean and it did not smell any oil at all. More
I will be picking up my car later this week... They had the car I wanted at a rpice significantly lower than other dealers were asking for the same vehicle, staff were very friendly and helpful... VERY hap the car I wanted at a rpice significantly lower than other dealers were asking for the same vehicle, staff were very friendly and helpful... VERY happy and looking forward to driving my new car!!! More
I had great and comfortable experience at Woburn Toyota. My salesman Robert Fahey was just type of gentleman that I was hoping to deal with. Robert and I had been emailing back and forth for as I had expre My salesman Robert Fahey was just type of gentleman that I was hoping to deal with. Robert and I had been emailing back and forth for as I had expressed interest in buying but was unsure for some time. Every email I sent out was replied to within hours or even sometimes minutes! When I finally met him I was very happy to see how friendly he was and that he was not pushy or "salesman like" at all. He was honest, helpful and knowledgeable answering any questions that I had. He helped me get the exact car, trade in value and deal I was hoping to get. Everyone that I dealt with in the finance department were also very friendly and helpful. I look forward to doing business with them again in the future. More
I was given immediate attention, and was told of possible repairs that i should have done in the future visits to the dealer. I appreciate all the information on my auto plus knowing what has to be done. The repairs that i should have done in the future visits to the dealer. I appreciate all the information on my auto plus knowing what has to be done. The dealer was thorough on checking and filling all required fluids. More
We have been going to Woburn Toyota for over 2 years and have had only the best results in service and relationships. The staff is extremely friendly and helpful.It is not a problem day when we have to sch have had only the best results in service and relationships. The staff is extremely friendly and helpful.It is not a problem day when we have to schedule time for our regular service or need help. It makes for a pleasent experience. More
As per the sales person, deal was so good and friendly. I really liked and can refer my friends to Robert. Coming to the Car, I am so sorry to say this, I would have go for Kia brand instead of Toyota. I d really liked and can refer my friends to Robert. Coming to the Car, I am so sorry to say this, I would have go for Kia brand instead of Toyota. I drove less than 200 miles and I hear all kind of cracking sounds even from roof top, I didn't expect this kind of quality from Toyota :( More
The service at woburn toyota "Express Service Department" is really great and their response time is amazingly great. Just walk-in to the service department any day any time in the year ... and your vehicle is really great and their response time is amazingly great. Just walk-in to the service department any day any time in the year ... and your vehicle will be all set. I recommend this dealership More
The customer service at the Express Service is outstanding. The Service Advisors are always very friendly and courteous. They always take the time to listen to my concerns about my vehicle and wo outstanding. The Service Advisors are always very friendly and courteous. They always take the time to listen to my concerns about my vehicle and work to resolve whatever the issue may be to my satisfaction. The team at Express Service are the best! More