Woburn Toyota

My service coordinator was excellent. he was very courteous and efficient. Although the wait time was longer than I had expected, the waiting area was comfortable. and efficient. Although the wait time was longer than I had expected, the waiting area was comfortable. More

Best experience with a dealership so far! I knew what I wanted and what I could comfortably pay m. I explained this to the salesman, Haney, and he did his best to accomodate me. As a woman , I I knew what I wanted and what I could comfortably pay m. I explained this to the salesman, Haney, and he did his best to accomodate me. As a woman , I was pleased that Haney realized that I was the purchaser-not my husband and he focused on me. I have left other dealerships because even when my husband said - talk to my wife- the attention always turned back to “the man”. More

Lost my car Took the service dept. 44 minutes to find my car. Told me at least 3 lies while I waited. No one would just say sorry we made a mistake. Took the service dept. 44 minutes to find my car. Told me at least 3 lies while I waited. No one would just say sorry we made a mistake. More

??? Too big but still good Like toyota product this was 5th car purchased at this dealership sales were helpful informaive and appeared to want to work together for positive ex Like toyota product this was 5th car purchased at this dealership sales were helpful informaive and appeared to want to work together for positive experience. New facility awesom..I do say dealership might be too big. 2 points of evidence towards that. Were I was asked to provide proof my check cleared confused me but it is due to volume of dealership sales. Also on a couple of occasions felt I had to initiate communication updates with sales rep ??? Perhaps too busy....but sales person would get back to me after this. Always respectful. More

Great Service Center Have a hybrid prius v had issues electric to gas that the service center figured out. Car running great! Renata in service was very helpful ma Have a hybrid prius v had issues electric to gas that the service center figured out. Car running great! Renata in service was very helpful made sure all was right with the vehicle. More

Nice Salesman Zach was terrific! He was able to find the car I was looking for immediately. I don’t think any other dealership, in the area, is better to work with. Zach was terrific! He was able to find the car I was looking for immediately. I don’t think any other dealership, in the area, is better to work with. More

Warranty repair headlight voltage regulation It took longer than hoped for but the facility was comfortable The mechanic also did a complimentary review / inspection, which was nice to have t It took longer than hoped for but the facility was comfortable The mechanic also did a complimentary review / inspection, which was nice to have too I did not actually ever see or speak to the mechanic More

New digs awesome Woburn Toyota's new building is amazing--very comfortable for those of us who wait for our car to be serviced. And the service, as always, was courteo Woburn Toyota's new building is amazing--very comfortable for those of us who wait for our car to be serviced. And the service, as always, was courteous, attentive, and, most important, the work on the car was top-notch. More

Service department not good at all So I go there for my oil change on Sunday then call me Tuesday you need an allinment I say it's covered said yes so go down there Saturday morning tel So I go there for my oil change on Sunday then call me Tuesday you need an allinment I say it's covered said yes so go down there Saturday morning telling me it's 129,99 I said why did the guy said it was warranty and was not waste of time.1 says one thing another says another thing. More

Good service and very nice location Good but my suggestion is one free meal for the persons go to do any service at the dealer. The service is ok. Good space and location excellent Good but my suggestion is one free meal for the persons go to do any service at the dealer. The service is ok. Good space and location excellent More