
Woburn Toyota
Woburn, MA
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Enjoyable I had to get my car serviced, which is always a hassle but I had an extremely pleasant experience at Woburn. The team members were friendly and helpfu I had to get my car serviced, which is always a hassle but I had an extremely pleasant experience at Woburn. The team members were friendly and helpful, and there wasn’t a long wait for my car to be done. I don’t remember who helped me More
Toyota Experience Excellent service with sales and team. Understood what i needed and made it happen. Follow up was very good and experience was great. Keep it up! Excellent service with sales and team. Understood what i needed and made it happen. Follow up was very good and experience was great. Keep it up! More
New car! I purchased a Toyota Corolla from Woburn Toyota and I couldn't be happier with the experience. I was anxious and uncertain about buying a new car, bu I purchased a Toyota Corolla from Woburn Toyota and I couldn't be happier with the experience. I was anxious and uncertain about buying a new car, but Jon quickly dissolved my anxiety and made it fun and exciting. I am very grateful Jon's help and I love my new car! More
The service was great The salesperson and finance person were excellent, but the manager was not too friendly Every customer matters. Never underestimates anyone. I bought The salesperson and finance person were excellent, but the manager was not too friendly Every customer matters. Never underestimates anyone. I bought a new 2018 Toyota 4Runner. More
Everyone was helpful.Anthony was wonderful Everything and person was wonderful.I will have my car serviced again by Woburn Toyota. Excited to see your your new place,which I hear is opening soo Everything and person was wonderful.I will have my car serviced again by Woburn Toyota. Excited to see your your new place,which I hear is opening soon More
John Russo is the best. John Russo was kind and courteous to me during my recent visit. He got the right work done on my car and done on time. John Russo was kind and courteous to me during my recent visit. He got the right work done on my car and done on time. More
30 month service and recall Service was great and workmanship was excellent. But I had to pay for a rental car for a recall service, which is seems wrong, so I can only give 4 ou Service was great and workmanship was excellent. But I had to pay for a rental car for a recall service, which is seems wrong, so I can only give 4 out of 5 stars. More
Camry 90,000 mike service I bought my Toyota Camry in for a 90,000 mile check up. They did the check up. No unusual problems were detected. The cost was what was advertised. I I bought my Toyota Camry in for a 90,000 mile check up. They did the check up. No unusual problems were detected. The cost was what was advertised. I did get $100 discount because I had a coupon from Toyota. I worked with Mark in service. He was excellent. More
Mike Q was awesome and CJ was great also I would senpeople t Just a great friendly place Mike Q and CJ really made it fun to buy a truck. Very good all around experience. Thanks to the team. Just a great friendly place Mike Q and CJ really made it fun to buy a truck. Very good all around experience. Thanks to the team. More
Appointment completely useless, labor charges are a ripoff Twice we have used this dealership, twice we have been left hanging for days, having to make numerous calls to get any kind of update. This visit we h Twice we have used this dealership, twice we have been left hanging for days, having to make numerous calls to get any kind of update. This visit we had a Wednesday appointment, supposedly first thing in the morning. Dropped off Tuesday night. Husband calls Wednesday afternoon, no information. Called Thursday, multiple times, nothing until after 6 pm when we were told they would "try" to get to it Friday. When told we would be picking it up Friday they were able to "get to it". Basically, they recharged the a/c unit, charged us a disgraceful amount for "labor" charges because they "flushed" the system to look for leaks, and miraculously none of it was covered under our warranty. When we went to pick up the vehicle at the end of the day Friday we were the only ones there, but no one was available to help us for quite a while. Then we had to wait for the original rep, who told us she was "on hold with the warranty company" checking to see if a sensor was covered because that "might be " the issue. Again, they had our car for THREE DAYS. So we may have just paid several hundred dollars for an issue that may turn out to be covered by the warranty with no way to recoup our money. Also, quote jumped by $100 because our AC was "a different system". Awful. More