Woburn Toyota

Good explaining More time with me because I am deaf. I am satisfied with John Russo. I cant think of more words for you. Thank you Barbara More time with me because I am deaf. I am satisfied with John Russo. I cant think of more words for you. Thank you Barbara More

Living up to your rep After being a customer for years, I now know why you have bad Yelp reviews. Use the move to train staff and change your model. After being a customer for years, I now know why you have bad Yelp reviews. Use the move to train staff and change your model. More

Awesome They did a great job awesome customer service they did my oil change the checked and my car one of my tires had a slow leak they plugged it up They did a great job awesome customer service they did my oil change the checked and my car one of my tires had a slow leak they plugged it up More

Service advisor very knowledgeable. They always treat me well. Service advisor very knowledgeable, courteous, honest. I have a good relationship with this place, so far two cars I got fr They always treat me well. Service advisor very knowledgeable, courteous, honest. I have a good relationship with this place, so far two cars I got from here and I will buy my next future car.I will recommend this dealership to all my friends. More

Super friendly and fast Edwin was fantastic and friendly. He test drove a few vehicles until we found the right one. I would recommend his work to many people. Edwin was fantastic and friendly. He test drove a few vehicles until we found the right one. I would recommend his work to many people. More

0 Stars-The most disrespectful staff I have ever encountered The Woburn service department was the most rude to me and my husband. We don’t speak English very well, English is not our first language. The service The Woburn service department was the most rude to me and my husband. We don’t speak English very well, English is not our first language. The service department had no patience for us, kept yelling at us, and the manager was out of control. The manager made us so frustrated because he kept yelling at us and screaming at us. This is the only horrible review I have ever left for an establishment, I hope you take action and make sure they receive consequences for their actions. My family owns 3 Toyota and 1 Lexus, we will NEVER give this place our business again. I will advise my friends and family the same. More

Lack of Customer Service I have been coming to this location for 3 years. I will not be coming back just for the lack of customer service. I got an early morning appointment a I have been coming to this location for 3 years. I will not be coming back just for the lack of customer service. I got an early morning appointment at 7:30 am in the morning. It took them 3 hrs just for oil change and wanted add mass inspection , she said extra 3 hours. So I asked for another vehicle to go home if that takes long she rudely replied I didn’t say you couldn’t wait. So I decided to cancel tire rotation and mass inspection. I will never be returning to do service or buy a new car to this location ever. More

Excellent customer service The service people at Woburn Toyota are top notch. John Russo was great to deal with. Got me in and out quickly as usual. I highly recommended Woburn The service people at Woburn Toyota are top notch. John Russo was great to deal with. Got me in and out quickly as usual. I highly recommended Woburn Toyota. More

Very good Called Friday morning at8:00 am Received appointment for 9:30 same morning Arrived at 9:15 told adviser what I wanted done gave him keys went to wait Called Friday morning at8:00 am Received appointment for 9:30 same morning Arrived at 9:15 told adviser what I wanted done gave him keys went to waiting room enjoyed coffee and large array of snacks Advisor came for me car was readyat10:30 and I was on my way More

Helpful and accommodating The people at Woburn Toyota are very nice, helpful, tell you what you need and work with you to get the best deal possible. I worked with Jacob and he The people at Woburn Toyota are very nice, helpful, tell you what you need and work with you to get the best deal possible. I worked with Jacob and he was extremely helpful in my car buying decision. Friendly people as well! More