
Woburn Toyota
Woburn, MA
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Excellent service Accurate pricing, timely service, knowledgeable and flexible service personnel on getting major service done to vehicle made this a very positive expe Accurate pricing, timely service, knowledgeable and flexible service personnel on getting major service done to vehicle made this a very positive experience. Pricing was competitive with non dealer options. More
Well informed I had a long wait time due to a busy Friday afternoon and I had my 10 month old with me. Mark was wonderful at keeping me up to date on how long it wo I had a long wait time due to a busy Friday afternoon and I had my 10 month old with me. Mark was wonderful at keeping me up to date on how long it would take, and helped me get in and out as quick as possible, given how busy it was. More
Nice customer service They nicely welcomed me there. Agents are patient with their customers. They also have breakfast while waiting. This place has bagels, coffe, donuts, They nicely welcomed me there. Agents are patient with their customers. They also have breakfast while waiting. This place has bagels, coffe, donuts, tea and much more. That was my 3rd buying a car at woburn Toyota. I can't complain. I would buy a 4th one if I have too. Ernest was the one who helped me. More
Painless Randy helped in every way that he could and made my first time car buying experience super quick and easy. I’m extrmely satisfied with my new RAV4 and Randy helped in every way that he could and made my first time car buying experience super quick and easy. I’m extrmely satisfied with my new RAV4 and will be referring anyone looking for a Toyota straight to him for his exceptional service. More
Customer Service was great! I have to say that I really like the customer service representative Anthony. I had bought an extended maintenance plan, which was never registered in I have to say that I really like the customer service representative Anthony. I had bought an extended maintenance plan, which was never registered in the system, and Anthony took the time to figure it out. Thanks Anthony! More
Fast and efficient not stressful thank you Acknowledges also for service dept Far a speedy oil change and great service at 830 a.m. Saturday morning Let me not forget how wonderful an Acknowledges also for service dept Far a speedy oil change and great service at 830 a.m. Saturday morning Let me not forget how wonderful and caring Keith Sverson in sales. Was to me I will never forget that.... More
Great service Friendly, attentive. They explain everything to you. Takes a little longer than I would like... but they are busy, so what can ya do? Good experie Friendly, attentive. They explain everything to you. Takes a little longer than I would like... but they are busy, so what can ya do? Good experience. More
Not happy Got my car back with grease smudges all over the car. I shouldn’t have to ask them to clean up after themselves. Utterly ridiculous Got my car back with grease smudges all over the car. I shouldn’t have to ask them to clean up after themselves. Utterly ridiculous More
Good service Faster than they thought. Service Advisor was friendly and hejlpful. There was a little confusion about where my keys were after service was complete Faster than they thought. Service Advisor was friendly and hejlpful. There was a little confusion about where my keys were after service was complete but attendant outside was in it immediately and located my key More
Front suspension After 200k miles the front suspension needed to be replaced when a leak formed on the passenger side. I brought my car in for the work and had the ca After 200k miles the front suspension needed to be replaced when a leak formed on the passenger side. I brought my car in for the work and had the car the next day. It's always a good experience at woburn. More