Woburn Toyota Scion - Service Center

Excellent customer service Wonderful customer service. I have had my car serviced for 2 years and every time has been Exceptional..I tell everyone how great you are Wonderful customer service. I have had my car serviced for 2 years and every time has been Exceptional..I tell everyone how great you are More

Great This was my first time here and I would come here for service again. Everyone was very friendly and helpful. Renata did a good job keeping me informe This was my first time here and I would come here for service again. Everyone was very friendly and helpful. Renata did a good job keeping me informed on the status of my vehicle. More

Fabulous! I understand that this is not a review of the person who helped me. She was excellent. I have two you children. Luckily I brought things for them to I understand that this is not a review of the person who helped me. She was excellent. I have two you children. Luckily I brought things for them to do. The place was filthy. I had to take my child to the rest room, and there wasn't a changing table. The one toy was so old and dirty that I had to keep washing their hands. I understand that you are building a new facility. Please keep in mind that parents sometimes need to bring their little ones. The service was great! I wished that my car got washed as part of the service. More

Odd noise happening in Highlander When I brought my car in, I knew it might be difficult to diagnose. Your team was very tenacious in their efforts and kept my car until they found a p When I brought my car in, I knew it might be difficult to diagnose. Your team was very tenacious in their efforts and kept my car until they found a possible problem. I was in touch with my service tech Mark who was very accessible. I will continue to use this dealership as I was very happy with my service More

Bad service GUYS IT IS NOT PROFESSIONAL TO MAKE AN APPOINTMENT AT 7:30 AND WAIT UP TO 11 TO CHANGE ONE TIRE!!!!WHY YOU ARE MAKING THOSE APPOINTMENTS??? PEOPLE ARE GUYS IT IS NOT PROFESSIONAL TO MAKE AN APPOINTMENT AT 7:30 AND WAIT UP TO 11 TO CHANGE ONE TIRE!!!!WHY YOU ARE MAKING THOSE APPOINTMENTS??? PEOPLE ARE COMING THAT TIME BY PLANNING SOMETHING ELSE AFTER. I CAME IN AND THEY TOLD ME HOUR AND A HALF OF WAIT I SAID OK(DURING THIS TIME THEY COULD CHECK BRAND OF MY TIRE TO FIGURE OUT do they hav it in stock or not) I WAITED 2 F**** HOURS JUST TO KNOW THAT YOU DONT HAVE MY TIRE BRAND then ANOTHER HOUR TO HEAR THAT THEY SEND YOU WRONG SIZE AND THEN FINALLY FTER ANOTHER HOUR MY TIRE WAS IN ITS PLACE......I WAS HAPPY WITH YOU AFTER MY COROLLA 15 BUT AFTER I BOUGHT MY SECOND CAR FROM OTHER PLACE BECAUSE YOUR SALESMAN WANT TO PUT EVERY SINGLE PENNY IN HIS POCKET I WAS DISAPOINTED A LITTLE BIT BUT MY SERVICE LAST TIME WAS HORRIBLE. I WAS LATE ABOUT AN HOUR FROM MY WORK AND I SUPPOSE TO TELL IM SONSORRY BECAUSE OF YOU GUYS!!!!!! More

Alternator problem Thanks again to Mark Zayac and the service crew for fixing my 2012 Tundra's alternator/battery problem so quickly. Great experience all around! Steve Thanks again to Mark Zayac and the service crew for fixing my 2012 Tundra's alternator/battery problem so quickly. Great experience all around! Steve DiNapoli More

10,900. Mike check up This was my first time at Woburn Toyota. Service was excellent, Renata was friendly and efficient. I would recommend this dealership for your service This was my first time at Woburn Toyota. Service was excellent, Renata was friendly and efficient. I would recommend this dealership for your service needs. More

Tire problem I took in my Toyota Camry for a tire rotation, and the service person was very gracious and thorough, I found out the condition of my tires, in record I took in my Toyota Camry for a tire rotation, and the service person was very gracious and thorough, I found out the condition of my tires, in record time. He had other things checked out, to calm my worries about the car. I was provided with excellent service. Thank you. More

Knowledgeable and fast service Was greeted properly and told everything that would be performed on vehicle. Was fast service. All friendly and a lot of info given about service ther Was greeted properly and told everything that would be performed on vehicle. Was fast service. All friendly and a lot of info given about service there. More

Oil change The people were very friendly and I thought the price was reasonable. My only complaint would be that it took a little over 90 minutes for an oil cha The people were very friendly and I thought the price was reasonable. My only complaint would be that it took a little over 90 minutes for an oil change (I was on time for my scheduled appointment). They did inspect the car in some detail, so I understand that takes time, but I was trying to get it done during my lunch hour and was not able to do that. I will factor in the length of time on my next oil chang. Overall I would recommend the service center, but would note that it is not the quickest option. More