Woburn Toyota Scion - Service Center

Good Experience All the technicians were helpful and knowledgeable. All the parts were available. The waiting room was accommodating, as was the staff. Thank you f All the technicians were helpful and knowledgeable. All the parts were available. The waiting room was accommodating, as was the staff. Thank you for your help. More

My experience with Woburn Toyota. I have had my Highlander for 13 years.. I bought it from Woburn Toyota because it was convenient to my home and office. The Parts Department has I have had my Highlander for 13 years.. I bought it from Woburn Toyota because it was convenient to my home and office. The Parts Department has always been good - in helping me buy a new map system to getting a pair of windshield wiper blades. Joanne Sasso was a real Star during my recent service: The muffler didn't sound right. She diagnosed the problem from the history and she ordered the parts that she thought would be needed. She was absolutely correct. ( I did not need a muffler, I needed the "Y pipe" off the manifold ) As my car ( and I) get older, I start to think of another car. I would consider a second hand Highlander. Ken Mello will help me when I need him, I'm sure. . More

Took too long with an appointment. Things were fine but what's the point of an appointment if it's gonna take 2.5 hours for a basic check on a newer car. Tough to keep my 2 year old bus Things were fine but what's the point of an appointment if it's gonna take 2.5 hours for a basic check on a newer car. Tough to keep my 2 year old busy for that unexpected amount of time More

2 hours 15 minutes for an oil change?!!!?! All I wanted was an oil change. When I checked in Joanne said around 1 and 1/2 hours. Which I thought was a long time but I had made the appt and I w All I wanted was an oil change. When I checked in Joanne said around 1 and 1/2 hours. Which I thought was a long time but I had made the appt and I was there so I said ok after 2 hours 15 minutes I asked if my car was ready. She said something about waiting for parts to be loaded into computer because they said I needed some bulbs but I told her I didn’t want to do that now I had to go. So for a 9:30 appt I didn’t get home until noon. I live 10 minutes away. The person at the service desk was fine. It’s not her fault. But I should have none better than to go to the dealer for just an oil change. And I’m not the only one. There was a woman there who had been waiting an hour and a half and then she saw her car still parked in the same spot. She left. More

Great service. Renata was so professional and courteous. It was great! Very professional very timely and great price for the service performed. Renada was outstanding. Parking is a xxxxx there, but I unders It was great! Very professional very timely and great price for the service performed. Renada was outstanding. Parking is a xxxxx there, but I understand with all the construction. Other than that I was very satisfied with my experience. More

Stephen Amirault and Michael Gilguin These gentlemen redeemed Woburn Toyota to me and my family. We were ready to go elsewhere for our vehicles. Stephen reached out to Michael and made These gentlemen redeemed Woburn Toyota to me and my family. We were ready to go elsewhere for our vehicles. Stephen reached out to Michael and made a promised service happen. I couldn't be more pleased with the service and helpfulness extended to me on my visit to Woburn Toyota on Wednesday, May 30, 2018. More

Fast and right My engine light triggered on the way home from work. The next morning I brought he car in. They quickly diagnosed a faulty spark plug coil. It was My engine light triggered on the way home from work. The next morning I brought he car in. They quickly diagnosed a faulty spark plug coil. It was replaced same-day. More

Great dealership I recommend it to everyone. excellent service and quality service.I'll come back whenever I need to. and an attendant and a very nice lady and still s I recommend it to everyone. excellent service and quality service.I'll come back whenever I need to. and an attendant and a very nice lady and still speaks Portuguese that helps a lot people who do not know yet. More

Great service! Great people! They all super friendly and and helpful. They deliver quick fast reliable service eveytime I go for my oil change. Very accommodating wi Great people! They all super friendly and and helpful. They deliver quick fast reliable service eveytime I go for my oil change. Very accommodating with weekend and night hours. More

Consistently Excellent Bought my car here 5 years ago & have gone back for service all the time, every time, and have never been disappointed. Every service advisor has been Bought my car here 5 years ago & have gone back for service all the time, every time, and have never been disappointed. Every service advisor has been pleasant, professional, and honestly informative - true advisors in every sense of the word. More