Woburn Toyota Scion - Service Center

To the rescue. While changing my spark plugs, I separated the rubber boot inside sleeve without knowing it. I couldn't get the spark plug out then. So I called W While changing my spark plugs, I separated the rubber boot inside sleeve without knowing it. I couldn't get the spark plug out then. So I called Woburn Toyota, set up an immediate appointment on a Friday !!! and I was soon ok and back on the road again. More

Customer Oriented I purchased my Toyota Corolla new in 2013 and have had all my maintenance done at Woburn Toyota. I haven't had any issues with the car other than rou I purchased my Toyota Corolla new in 2013 and have had all my maintenance done at Woburn Toyota. I haven't had any issues with the car other than routine maintenance. I plan to keep my car for at least a few more years and trust Woburn Toyota to service my vehicle as always. I also take advantage of the the shuttle ride back and forth from my house so I don't have to wait long in the service area when they know it's going to take extra time. Christine Melrose, MA More

Worst service ever Didn't have the one part for the repair that they knew they needed. It's a recall part. Notified me 90 minutes after I dropped off, 30 minutes befor Didn't have the one part for the repair that they knew they needed. It's a recall part. Notified me 90 minutes after I dropped off, 30 minutes before it was due to be fixed, that they didn't have part!!!! More

Very good service. I have been a customer for many years and have always received very good service. I feel I can trust the technicians. Trust in a service department I have been a customer for many years and have always received very good service. I feel I can trust the technicians. Trust in a service department is very important. More

Fantastic service The fantastic guality of service and service personel is the reason I would never consider going anywhere else. The quality of service continues on no The fantastic guality of service and service personel is the reason I would never consider going anywhere else. The quality of service continues on no matter what chaos, construction or otherwise, is happening. Great product and great people! More

A competent, attention to detail company. Having had two service appointments with Woburn Toyota for oil changes, I find the staff helpful and courteous. The staff explains the work done on t Having had two service appointments with Woburn Toyota for oil changes, I find the staff helpful and courteous. The staff explains the work done on the vehicle that day and what maintenance requirements to look for in the future. I like the idea of making appointments for service and that the staff keeps to the schedule. On my recent visit, Mr. Peterella was particulalrly helpful. I am delighted to work with such a customer service oriented company. And it's a pleasure to enjoy your coffee and pastries while waiting for the car to be ready. Woburn Toyota has thus far made servicing my car a pleasant experience. More

Almost ripped off I brought my vehicle in for a routine oil change. The maintenance shop called me to tell me a daytime driving light is out and needs to be replaced. I brought my vehicle in for a routine oil change. The maintenance shop called me to tell me a daytime driving light is out and needs to be replaced. They graciously quoted me $40 to change a $5 bulb. I said no thanks. After my oil change was done I drove down to Napa to get the part. Before I went in I checked all my lights. I found that NONE of my lights were out. The dealership was trying to rip me off for a simple item that takes a few minutes to replace. Be very cautious about "extra" items needing replacement here. That's why they call them "stealerships". I'm very disappointed with the dishonest approach I received here. More

excellant service I bring my toyota vehicles in several times a year for oil changes, tire rotations, and regularly scheduled service. Scheduling appointments online i I bring my toyota vehicles in several times a year for oil changes, tire rotations, and regularly scheduled service. Scheduling appointments online is easy and the service is done quickly. More

Service of Minivan Brought my car to do a large job and they did a great job, was able to get an explanation for what they were doing to the car, they ran a diagnostic o Brought my car to do a large job and they did a great job, was able to get an explanation for what they were doing to the car, they ran a diagnostic of the car afterwards, was very happy with the service. More

Service/Inspection Can't say enough good things about the people and/or service at Woburn Toyota. John Russo, as always, gives 100% - pleasant, friendly, informative an Can't say enough good things about the people and/or service at Woburn Toyota. John Russo, as always, gives 100% - pleasant, friendly, informative and willing to go the extra mile for the customer. I felt well informed every step of the way. Thanks to John and his team for making what most people see as a drudgery a truly pleasant experience. More